4.9(47 ratings)· Augusta average: 4.1
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Home Instead in Augusta provides in-home caregiving and hospice support, ranging from a few hours a week to full 24/7 care. Reviewers overwhelmingly praise the agency's caregivers and office staff, particularly the care coordinator Camille and owner Mark Barlow, for compassionate, reliable care and responsive communication, especially through difficult health transitions and end-of-life situations.
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Home Instead is a home care agency serving Augusta, Georgia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.9 out of 5 across 47 reviews.
Home Instead is a home health and hospice care provider serving Augusta, Georgia. The agency supports seniors who wish to remain at home, offering in-home caregiving ranging from part-time assistance to 24/7 care, as well as end-of-life support.
Families consistently praise the quality and dedication of Home Instead's caregivers, describing them as skilled, compassionate, and genuinely invested in their clients' wellbeing. The care coordination process receives particular recognition, families note that staff members like Camille move quickly to understand individual needs, match clients with compatible caregivers, and remain responsive throughout the relationship. Caregivers are characterized as reliable, professional, and willing to adapt as health needs change. One family wrote that the staff "really loved her" and continued to show care even after transitions in living arrangements.
The agency has earned a 4.9 out of 5 rating across 47 Google reviews, with families consistently highlighting both the administrative support and the direct care experience. Across numerous accounts, families express deep gratitude for Home Instead's role in allowing their loved ones to age at home with dignity and comfort, even through serious health challenges and end-of-life care.
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Help Me Choose4.9overall · 47 ratings combined
4.9★ on Google (47)
Jeanette Redden
Jul 2026
The Home Instead team has been working with us for over a year. They have always been very informative, ensuring that we are aware of everything and they assist with extra scheduling whenever possible. The staff in the office and the aides have been incredibly wonderful and caring with our grandmother. We highly recommend them.
Jon Simowitz
May 2026
We’re about 8 weeks in with Home Instead. So far the experience could not be better. Our “care professional” is here 6 hours a day 3 times a week. She is lovely and caring.
Bernard Peters
Apr 2026
We have used Home Instead for quite some time now. They have been fantastic! They helped us with caring for my father who had dementia and became bedfast in the latter stages. They continue to care for my mother and she loves them. I would recommend their services highly.
G C Bernard
Jan 2026
We began our relationship with Home Instead several years ago when my Dad's dementia got to the point where he needed additional help in the home. The care providers from Home Instead were wonderful. All of them were willing to go the extra mile when Dad's health declined rapidly. Each genuinely cared about Dad and Mom. When the Lord finally took Dad home, some attended his funeral. Now that Dad is gone, Mom's health has been a challenge. We continue to use Home Instead for companionship care and some assistance of daily living for her. We have been grateful for the care Mom has received, and the rates involved have been reasonable. Camille has been very responsive to any concerns, and is a pleasure to work with on care, staffing, and scheduling issues as they arise. If you are looking for a good, reputable in-home care organization for a loved one, this is a great place to start.
Horace Duncan
Jan 2026
We have been very pleased with the services provided by Home Instead and with the caregiver assigned to us. The care coordinator was responsive to all our questions, thoroughly explaining Home Insteads services and procedures, as well as offering helpful suggestions in the process of choosing a company to fulfill our needs. Our caregiver has been prompt and reliable. She is professional, caring and has built an excellent relationship with the client. I would highly recommend anyone considering or searching for in-home care assistance for a loved one contact Home Instead to explore what the company and its staff can offer.
Home Instead offers At-Home Care.
Home Instead is located at 4210 Columbia Rd Ste 13-a in Augusta, Georgia.
Home Instead carries a 4.9 out of 5 rating from 47 Google reviews. Home Instead in Augusta provides in-home caregiving and hospice support, ranging from a few hours a week to full 24/7 care. Reviewers overwhelmingly praise the agency's caregivers and office staff, particularly the care coordinator Camille and owner Mark Barlow, for compassionate, reliable care and responsive communication, especially through difficult health transitions and end-of-life situations. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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