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ProHealth Regency Senior Communities New Berlin

13750 West National Avenue

4.6(40 ratings)· New Berlin average: 4.3

Part of Capri Communities · 30 communities · 4.4★ average · (17 others nearby)

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Quick Facts

Starting price
$1,500/mo
Age requirement
Independent living for residents 62 and older
Medical transportation
Scheduled transport to ProHealth medical appointments
Service model
Housekeeping and dining are optional, pay-as-used
On-site home care partner
Comfort Keepers office on-site three days weekly

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe this New Berlin independent living community as social, active, and staffed by people who genuinely look out for residents, with recently renovated common spaces and a packed activity calendar. Nearly all of the 34 Google reviews are five-star, praising staff responsiveness and the sense of camaraderie among residents, though a small number of reviewers raised concerns about administration and front-office staff.

What reviewers praise

  • Staff described as quick to help residents
  • Daily fitness classes Monday through Friday
  • Themed dining nights like fish fry and Italian night
  • Strong sense of community and resident friendships
  • Recently remodeled kitchen and common spaces
  • Transportation provided to ProHealth medical appointments

What reviewers flag

  • One report of a rude, inattentive front-desk staff member
  • One reviewer criticized administration quality
  • One reviewer felt it operates more like an apartment complex, with gaps in move-in orientation info

AI-generated from reviews and community data.

ProHealth Regency Senior Communities New Berlin is a senior living community in New Berlin, Wisconsin offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Fitness Center. Published pricing starts around $1,500 per month. Families rate it 4.6 out of 5 across 40 reviews.

About ProHealth Regency Senior Communities New Berlin

ProHealth Regency Senior Communities New Berlin is an independent living community in New Berlin, Wisconsin, designed for residents 62 and older. The community offers multiple floor plans and apartment layouts with views of nearby parks and Medical College, and has undergone significant expansion and facility upgrades in recent years.

Families consistently praise the staff's genuine care and responsiveness to resident needs. One family wrote, "Staff will drop things to help residents in whatever their needs are." The community maintains an active calendar of programming, fitness classes run Monday through Friday, residents enjoy themed dining nights like fish fry and Italian night, and outings include scenic drives and shopping trips. The physical environment draws repeated mention as warm, cheerful, and well-maintained, with seasonal decor and recently remodeled spaces. Management is described as approachable and solution-oriented.

Residents highlight the social and activity-rich atmosphere, with many noting they've built meaningful friendships and discovered new ways to stay engaged. Spacious apartments allow residents to entertain, and the community emphasizes true independence, residents can choose which services, like housekeeping or dining, to use. One resident noted living here feels "like being on a perpetual cruise."

The community holds a 4.6/5 rating across 34 Google reviews, with the vast majority giving five stars. One reviewer with a three-star rating noted the facility and apartments are very nice but felt it operated more like an apartment complex than a cohesive community, though this perspective is notably isolated in the feedback.

Types of Care at ProHealth Regency Senior Communities New Berlin

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Multiple Floor Plans
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Outdoor Patio
  • Transportation Services
  • Walking Paths

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities

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Reviews of ProHealth Regency Senior Communities New Berlin

4.6overall · 40 ratings combined

4.6★ on Google (40)

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Joan Poehler

Aug 2026

via Google ↗ · Report

Life at Regency is wonderful! I love my apartment, the beautiful view, and the layout. The grounds are well maintained and attractive, and the parking is excellent. I especially appreciate that parking is included.<br><br>There is always something to do at Regency. From Monday through Friday, the calendar is filled with activities and trips, offering something for everyone. The staff and maintenance team are friendly, helpful, and truly care about the residents. The people here make Regency a warm and welcoming place to call home. I also love that my dog, Bailey, is welcomed with open arms. Some of my favorite activities include karaoke, cardio drumming, strength training, tai chi, choir, and many other programs that keep both the body and mind active. There are so many opportunities to stay engaged, learn new things, and connect with others. I am so happy to no longer feel lonely. Moving to Regency has enriched my life, and I truly enjoy calling Regency home.

Edward Schmidt

Jul 2026

via Google ↗ · Report

Outstanding commitment and service to the senior community for independent living!

E Warras

Jul 2026

via Google ↗ · Report

Friendly neighbors and staff. Always clean and accessible areas.

Clarene

Jul 2026

via Google ↗ · Report

In 2019 I made the difficult decision to make a move that would alter the way in which I could remain independent.  A local promotion for Regency New Berlin came to my attention and I took a tour. Major expansion was underway and I knew the moment I entered the warmth of the lobby could be my new home.  I have light heartedly joked that living at Regency New Berlin is like being on a perpetual cruise ship. There is no lack of educational, entertaining, and creating internal and external events to satisfy a variety of individual interests.  Shopping, theater, sporting events, scenic rides, dining, museums, gambling. Ect. This well managed senior community does not disappoint as it offers all residents opportunity to care for body, mind, and spirit.

Patricia Russell

May 2026

via Google ↗ · Report

We love living here, from the location to the staff, everything is top notch and we are so glad we "said yes to the address."

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Near New Berlin, assisted living usually runs $1,900 to $2,600 a month.

Will Medicaid be needed to help pay for care?

Medicare pays for short rehabilitation stays after a hospital stay, not ongoing care in a community.

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Frequently Asked Questions

What types of care does ProHealth Regency Senior Communities New Berlin offer?

ProHealth Regency Senior Communities New Berlin offers Assisted Living and Independent Living.

How much does ProHealth Regency Senior Communities New Berlin cost?

Published pricing at ProHealth Regency Senior Communities New Berlin starts around $1,500 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Where is ProHealth Regency Senior Communities New Berlin located?

ProHealth Regency Senior Communities New Berlin is located at 13750 West National Avenue in New Berlin, Wisconsin.

What do families say about ProHealth Regency Senior Communities New Berlin?

ProHealth Regency Senior Communities New Berlin carries a 4.6 out of 5 rating from 40 Google reviews. Families describe this New Berlin independent living community as social, active, and staffed by people who genuinely look out for residents, with recently renovated common spaces and a packed activity calendar. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit ProHealth Regency Senior Communities New Berlin?

Submit the Request Information form on this page, or contact ProHealth Regency Senior Communities New Berlin directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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