Parkwood Highlands Apartments & Townhomes 55+

Parkwood Highlands Apartments & Townhomes 55+ is an independent living community in New Berlin, Wisconsin, offering both apartment and townhouse units. The community maintains a 4.7/5 rating across 127 reviews.

Residents consistently praise the physical condition and cleanliness of the property, describing it as meticulously maintained with large rooms and quiet units. The maintenance team stands out as a particular strength, families highlight quick response times, skilled work across plumbing and electrical repairs, and staff who go above and beyond. One family noted the maintenance crew responded the same day to service calls; another appreciated the director's calm, compassionate response during a medical emergency in the garage. On-site laundry is convenient, and townhouse residents value the attached garages with snow plowing and salted walkways. Neighbors tend to be friendly and engaged, creating a welcoming atmosphere.

Some residents flag annual rent increases as a frustration, and a few suggest landscaping and fencing could use upgrades. A couple of reviews indicate the community works best for those seeking independent living rather than a permanent, ownership-oriented home. Despite these notes, families consistently describe Parkwood Highlands as a clean, quiet place where staff and maintenance respond promptly and courteously, and where residents build meaningful friendships.