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Primrose Retirement Community of Lubbock

10003 Upland Ave

4.6(10 ratings)

Primrose Retirement Community of Lubbock — photo 11 / 5

Quick Facts

Total units
112
Memory Care Staffing
24-hour nurse staffing in memory care unit
Housing Options
Townhome villas with attached garages, ~1,600 sq ft

What Families Think

Families describe Primrose of Lubbock as a caring, well-run assisted living and memory care community where staff know residents personally and meals are made from scratch. All available reviews are five-star, with multiple families praising the nursing and caregiving team and the cleanliness of the grounds.

The Good

  • Highly rated by all reviewing families
  • Staff described as attentive and compassionate
  • Meals made from scratch by trained chef
  • Clean, well-maintained building and grounds
  • Memory care praised for quality and dignity
  • Flexible activity and meal scheduling

The Bad

  • One reviewer noted higher cost than other local options

AI-generated from reviews and community data.

About Primrose Retirement Community of Lubbock

Primrose of Lubbock is an assisted living and memory care community in Lubbock, Texas, offering multiple residential options including private apartments, townhome villas with nearly 1,600 square feet of living space and attached garages, and specialized memory care units. The community opened in 2018 and provides 24-hour nursing support, wellness checks, and assistance with activities of daily living.

The community's assisted living approach centers on empathy and person-centered care that supports residents' physical, emotional, and social needs. Primrose offers a specialized Silver Lace Memory Care program for residents with Alzheimer's disease and other cognitive challenges, featuring 24-hour nurse staffing, a rapid response call system, private showers, and engaging activities designed to support cognitive health. The memory care philosophy emphasizes dignity, love, and respect.

Residents enjoy three home-made meals daily prepared by the skilled kitchen staff, with dining available at an on-site bistro. An on-site café provides coffee and casual gathering spaces. Daily activities include Wii bowling leagues, book clubs, card games, live entertainment, ice cream socials, chapel services on Sundays, and wellness programs. Residents can choose their level of participation and socialize with friends at their own pace.

Maintenance-free living is provided through housekeeping and laundry services, snow removal, and a maintenance team handling household tasks. The community includes modern amenities and comfortable living spaces designed for relaxation. Convenient transportation to the downtown area allows residents to access local attractions including parks, restaurants, golf courses, the science museum, and nearby entertainment venues like Joyland and Prairie Dog Town.

Lubbock, the birthplace of Buddy Holly, offers residents access to the South Plains area's many parks, restaurants, and nightlife attractions. Pet ownership is permitted, with current residents living at the community with their pets since opening.

Types of Care

Assisted Living

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Reviews

4.6overall · 10 ratings combined

4.6★ on Google (10)

Donna

May 2026

via Google

Both of Mine and my siblings parents lived at Primrose for 2 months before our Dad passed away. Our Mother chose to stay at Primrose following his death, for 2 more years, until she passed away this past February. The Care and attention they both received was Amazing, from the Senior Staff to the Nurses, Aides, & Housekeeping Staff!! These wonderful people are truly "Angels on Earth"! I have no doubt they were chosen by God! The Meals are also Exceptional! The Community is Very Well Maintained, both inside the main facility, and the Grounds around it. If anyone is thinking of moving your family member, or members to Primrose Assisted Living Retirement Community, you need to definitely visit, before you make your decision. Primrose is a little more expensive than other facilities, but it is Definitely Worth it!

DON PARKS

Apr 2026

via Google

I really liked Primrose-clean, staff interaction with patients, memory care impressive, flexible meal schedule, activities, rooms are nice. Thank you Robert Brown for the tour. Don

Tammy Valentine

Aug 2025

via Google

Choosing a retire community for a loved one is a tough decision for any family. Thankfully Primrose is welcoming, warm, and helpful with assisted living facilities that are top notch. If you're looking for a safe place with a high caliber of care blended with a vibrant community, Primrose is the place.

Jared Powers

Nov 2024

via Google

My dad is here and we are finally happy with a community where we feel he is safe and cared for. They make all the food from scratch and take the time to learn about each resident's condition and cater care to every need. Placing your loved one in a memory care facility is never and easy process, but I know the folks at Primrose have his back and will do everything they can to make his residency as comfortable as possible.

Donna Lynn

Sep 2024

via Google

My mom has been in assisted living at Primrose a year now. She was the 4th resident and I would not have her anywhere else. The place she was at previously almost killed her by sheer neglect and bad food. Primrose is just the best place in town if you truly want peace for your loved one. (And yourself!) The chef is culinary school trained and it shows. He truly cares, too. No canned green beans or fruit, and no junk food hard to recognize what it even is. So much is made from scratch. Brisket, fresh foods, and fresh cookies. Chef understands how crucial good food is to the elderly. Cari is the Director of Nursing and just awesome. I’m a nurse, so I truly know how good she is, as well as Primrose overall. The caretakers are happy and loving. I’ll repeat, I would not have my mom anywhere else in Lubbock.

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Frequently Asked Questions

What types of care does Primrose Retirement Community of Lubbock offer?

Primrose Retirement Community of Lubbock offers Assisted Living.

Where is Primrose Retirement Community of Lubbock located?

Primrose Retirement Community of Lubbock is located at 10003 Upland Ave in Lubbock, Texas.

What do families say about Primrose Retirement Community of Lubbock?

Families describe Primrose of Lubbock as a caring, well-run assisted living and memory care community where staff know residents personally and meals are made from scratch. All available reviews are five-star, with multiple families praising the nursing and caregiving team and the cleanliness of the grounds.

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