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Lakeridge Nursing & Rehabilitation

4403 74th St

2.6(21 ratings)· Lubbock average: 4.3

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Lakeridge Nursing & Rehabilitation, photo 11 / 5

Quick Facts

Total units
90
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
90

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Lakeridge are sharply divided: several families describe attentive, caring staff and a clean, well-run facility, while others report serious neglect, rudeness, and a frightening safety incident. The Google rating sits at 2.6 out of 5 from 21 reviews, reflecting this split experience.

What reviewers praise

  • Staff described as caring and attentive
  • Facility reported clean with no odors
  • Good food and enjoyable activities noted
  • Residents kept out of rooms and supervised

What reviewers flag

  • One report of a resident left unfed for hours
  • One serious report of injury after call light moved out of reach
  • Multiple reports of rude or dismissive staff behavior
  • One account of retaliation fears if residents complained

AI-generated from reviews and community data.

Lakeridge Nursing & Rehabilitation is a senior living community in Lubbock, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.6 out of 5 across 21 reviews.

About Lakeridge Nursing & Rehabilitation

Lakeridge Nursing & Rehabilitation is a skilled nursing and long-term care facility in Lubbock, Texas, licensed for up to 90 residents. The facility is Medicare and Medicaid certified and offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, medication management, housekeeping, laundry service, dietary accommodations, restaurant-style dining, social activities, and wheelchair accessibility.

Reviews are sharply divided. Several reviewers described serious concerns about resident treatment, including reports of cold showers, verbal mistreatment, prolonged periods without food or assistance, missing personal items and clothing, and inadequate supervision. One reviewer wrote that staff "enjoy bullying the patients." Other reviewers reported problems with food quality, cleanliness, and staff responsiveness. However, a smaller group of reviewers offered strong praise, with one family noting their mother had stabilized and begun walking again, and another stating their husband had received excellent care over 14 months in a clean facility with good food and activities.

The facility holds a 2 of 5 overall star rating from CMS and a 2.6 of 5 Google rating across 21 reviews.

Types of Care at Lakeridge Nursing & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Lakeridge Nursing & Rehabilitation

2.6overall · 21 ratings combined

2.6★ on Google (21)

Kenneth Donahoe

Jul 2026

via Google ↗ · Report

Took great care of all the residents I saw. Everyone seemed happy and there were NO smells.

Lisa Ridley

Jul 2026

via Google ↗ · Report

This facility is leading in the Lubbock area. You have to come see it in person to appreciate the beauty within. The resident are always busy in activities. The Activity Director is top tier.

Michelle Alegria

May 2026

via Google ↗ · Report

My grandmother had dementia and depended on others for care, compassion, and protection. Families trusted this nursing homes with the people they love most. I hope no other family ever has to question whether their loved one was treated humanely and with dignity in their most vulnerable moments. I would NOT recommend this place. If you are referred to this facility please be your family’s advocate. Speak up for them.

Darrell Phillips

Mar 2025

via Google ↗ · Report

A well ran nursing home. Residents are well kept, out of their rooms, and adequately supervised. So glad we moved our mother here. Staff are caring and nurturing and are busy the whole time. Great Job James Jones and crew.

gaban baren

Feb 2025

via Google ↗ · Report

my mom has been here alittle over 1yr.This place doesn't look like those photos at all?my mom's personal memorable items have been lost,stolen or who's to say misplaced?clothes,jewlery,body sprays,and throw over blankets ect.never been found or answeres from staff members,laundry care giver ect there food is nasty looking and smells awful at times

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Government Inspection History

9 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 12, 2026Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2026

May 1, 2026Health Complaint4 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 30, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 30, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2026

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2026

Mar 5, 2026Fire Safety StandardHealth Standard6 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

Sep 5, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 3, 2025

Jan 28, 2025Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 21, 2025

Dec 9, 2024Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity K of L: immediate jeopardy, patternCorrected Dec 10, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 10, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 10, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2025

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

Jun 11, 2024Health Complaint1 citation
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2024

Nov 8, 2023Fire Safety StandardHealth Standard10 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 12, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2023

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2023

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2023

Sep 20, 2023Infection ControlNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Lakeridge Nursing & Rehabilitation offer?

Lakeridge Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Lakeridge Nursing & Rehabilitation located?

Lakeridge Nursing & Rehabilitation is located at 4403 74th St in Lubbock, Texas.

What do families say about Lakeridge Nursing & Rehabilitation?

Lakeridge Nursing & Rehabilitation carries a 2.6 out of 5 rating from 21 Google reviews. Reviews of Lakeridge are sharply divided: several families describe attentive, caring staff and a clean, well-run facility, while others report serious neglect, rudeness, and a frightening safety incident. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Lakeridge Nursing & Rehabilitation do on recent health and safety inspections?

Lakeridge Nursing & Rehabilitation had 9 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Lakeridge Nursing & Rehabilitation?

Submit the Request Information form on this page, or contact Lakeridge Nursing & Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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