Moraima Lopez
Aug 2025
Worst experience ever. Owner Jill refuses to pay what you already worked for.
Wedgewood South
9812 Vinton Ave3.4(16 ratings)· Lubbock average: 4.3
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1 / 3Quick Facts
- Total units
- 26
- Licensed capacity
- 26 residents
- Ownership
- Locally owned and operated, single-site community
- Management structure
- Regional Director oversees two Lubbock communities
Texas HHSC
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Wedgewood South is a small, locally owned assisted living community in Lubbock that draws a mix of reactions: some families describe warm, dignified care from a staff that felt like family, while several others report serious lapses in caregiver training, hygiene, and responsiveness. Complaints about food quality and troubling reports about theft and billing after a resident's death raise real concerns that prospective families should weigh carefully.
What reviewers praise
- Staff described as caring and attentive by one family
- Assistance with bathing, dressing, and mobility included
- Locally owned and operated, family-style feel
- Transportation services offered to residents
- Medication management and housekeeping included in care
What reviewers flag
- Multiple reports of undertrained, poorly supervised caregiving staff
- One report of a resident left sitting in soiled waste
- Two reviewers cite bland, repetitive, or declining food quality
- One report of missing belongings and disputed billing after a death
- High staff turnover noted by more than one reviewer
AI-generated from reviews and community data.
Wedgewood South is a senior living community in Lubbock, Texas offering Assisted Living. Amenities include Social Activities, Transportation Services and Housekeeping. Families rate it 3.4 out of 5 across 16 reviews.
About Wedgewood South
Wedgewood South is an assisted living community serving seniors in Lubbock, Texas and surrounding areas. The locally owned and operated community provides personalized assisted living care with a 24/7 staff committed to helping residents maintain dignity and independence.
The community offers assistance with daily activities including bathing, dressing, and mobility. Services include medication management, housekeeping, laundry, and nutritious home-cooked meals and snacks. Residents have access to engaging activities and transportation services designed to make life easier and more fulfilling.
Wedgewood South operates under the motto "Where Care Meets Community," emphasizing strong connections between residents, families, and staff. The community is led by experienced professionals in senior care, including the Regional Director of Operations who oversees two communities in the Lubbock area with a hands-on approach to ensure each resident receives personalized attention.
Types of Care at Wedgewood South
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Medication Management
- Transportation Services
Activities
- Social Activities
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Help Me ChooseReviews of Wedgewood South
3.4overall · 16 ratings combined
3.4★ on Google (16)
Connie Self
Nov 2023
My father has lived at Wedgewood for almost 2 years. It started out nice to win you over, but it has gone downhill fast. They can't keep staff, and the ones they do have must have been found off the street with no training on how to care for the elderly and their needs. My father has sat in his own waste waiting for someone to assist him. Food has gone downhill. Don't even ask about medicine... Do NOT take your loved one there!!!
Jennifer Beene
Oct 2023
There is a huge disconnect between the directors and the caregivers. The caregivers are not trained, do not practice simple hand washing, zero compassion, and at times have refused to answer their pagers. This place is referred to as “Wedgehood”, wish I would have known that before moving my loved one in.
Lucas Pequeno
Dec 2020
Just a heads up. If you have a loved one that passes away, people that work there or whomever is allowed in the rooms will steal object from their rooms while the families have to wait until funeral arrangements are made. Which can be weeks due to Covid. We just had a loved one pass here and came to the room to find multiple items missing. Also they are requesting payment for next month because a 30 day notice wasn’t issued when the resident passed away unexpectedly. Not sure I see the logic in that. Anyways stay away from this place unless you want items missing or have erroneous charges. They have no compassion.
Rebecca H
Sep 2017
I was surprised to see one reviewer leave such a negative review of Wedgewood South. My mother lived here for about a year and half, and on the whole, she had a good experience. The staff was responsive and always treated her with the utmost care and dignity. Everyone there became like family to us. Mom's only disappointment was with the food. The menu seemed bland and repetitive and sometimes arrived cold. If they could have provided more appetizing meals, I would have given them 5 stars.
Frequently Asked Questions
What types of care does Wedgewood South offer?
Wedgewood South offers Assisted Living.
Where is Wedgewood South located?
Wedgewood South is located at 9812 Vinton Ave in Lubbock, Texas.
What do families say about Wedgewood South?
Wedgewood South carries a 3.4 out of 5 rating from 16 Google reviews. Wedgewood South is a small, locally owned assisted living community in Lubbock that draws a mix of reactions: some families describe warm, dignified care from a staff that felt like family, while several others report serious lapses in caregiver training, hygiene, and responsiveness. Complaints about food quality and troubling reports about theft and billing after a resident's death raise real concerns that prospective families should weigh carefully. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Wedgewood South?
Submit the Request Information form on this page, or contact Wedgewood South directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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