Crown Point Health Suites

tim gilley

Jul 2026

via Google ↗

"Short staffed." Crown Point is maybe a 1 out of 10 so far. My dad (82, surgery on broken leg)sat on the edge of his bed for 40 minutes waiting(pressing the call button) for someone to help him lie down. Driving 20 minutes from Ropesvile, I got there and 2 aids, Irmalinda and Sabrina had just gotten Dad into bed. I was upset and I let them know it. They said I was yelling at the wrong people. Went up the chain of command to Chasity, night supervisor. She apologized profusely, again stating they are short staffed. Chasity called or texted Christy, the on call Assistant Director of Nursing. At 8:16 p.m. Chasity stated that Christy had contacted Gloria, the on call higher up administrator and that Gloria was going to call my sister (who lives with my dad). 8:53, still no call. Working now on removing or transferring my dad.<br>Edit: To her credit, Gloria did call a few minutes after I posted this review. She was polite and apologetic. She asked what they could do to help at this point. I started nothing.

Yolanda Perez

Jul 2026

via Google ↗

Thanks Crown Point for being a great part of Lubbock, Texas your love and dedication to all is why new referrals and great reviews open doors to those in need of a great facility for our love ones.<br>5 star all the way💯%

N. Celli

Jul 2026

via Google ↗

Crown Point Health Suites is a great place if you’re looking for quality rehab or skilled nursing care in Lubbock. The staff is friendly, caring, and always willing to help. They go out of their way to make residents feel comfortable and treat everyone with kindness and respect.<br><br>The facility is clean, well-kept, and has a welcoming atmosphere. The nurses, therapists, and caregivers work well together and genuinely care about helping residents recover and feel their best.<br><br>The administrator is approachable, compassionate, and clearly committed to creating a positive environment for both residents and staff. That leadership shows in the quality of care and the welcoming culture throughout the facility.<br><br>It’s easy to see that the team takes pride in what they do. Crown Point Health Suites is definitely a place that families can feel good about choosing for their loved ones.

Anthony Love

Jul 2026

via Google ↗

Praying healing hands over this facility! Amazing staff that sacrifices so much for my love one! This facility does so much for their patience! Love ones are in great hands!

Amanda Hope

Jul 2026

via Google ↗

Visiting this facility for the past 7 years always, super impressed by the cleanness no matter the time of day. The hospitality of the staff is always very welcoming. I believe the staff respects each other and It shows in Their facility as well as their residents. Thank you to Gloria and her staff.