Jonalee Velez
Apr 2026
One of your workers is my beautiful mom and I love her so much ❤️ 💗 💖 💕 💜
Prime Home Health and Companion Care
296 N Main St4.9(9 ratings)· East Longmeadow average: 4
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Quick Facts
- Service area
- Serves Eastern, Central and Western Massachusetts
- Included services
- Offers hospital accompaniment as part of care
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers consistently praise this home health agency for compassionate, skilled caregivers who build genuine relationships with clients, including those with dementia. Families highlight individualized care planning and staff who go beyond basic duties, though one reviewer cautions that caregiver-client fit can vary and requires active family follow-up.
What reviewers praise
- Caregivers described as compassionate and highly skilled
- Individualized care plans praised, including for dementia care
- Staff build genuine personal connections with clients
- Offers personal care, homemaking, and transportation services
- High 4.9 rating across reviews
What reviewers flag
- One report that not all aides communicate well with dementia patients
- Families advised to switch caregivers quickly if not a good fit
- No published pricing information available
AI-generated from reviews and community data.
Prime Home Health and Companion Care is a home health agency serving East Longmeadow, Massachusetts offering At-Home Care and Home Health. Families rate it 4.9 out of 5 across 9 reviews.
About Prime Home Health and Companion Care
Prime Home Health and Companion Care is a home care agency serving clients in East Longmeadow, Massachusetts. The agency provides at-home care and home health services including personal care, homemaking, companionship, and transportation.
Reviewers consistently praised the quality and compassion of the caregivers. Multiple families noted that staff are trained and certified, skilled in their work, and go beyond basic tasks to ensure clients feel safe and cared for. One reviewer wrote that caregivers are "compassionate" and "go above and beyond." When it comes to clients with dementia, reviewers emphasized the importance of requesting caregivers with strong communication skills, as effective interaction with patients experiencing anxiety and confusion is critical to quality care.
Types of Care at Prime Home Health and Companion Care
At-Home CareHome Health
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Help Me ChooseReviews of Prime Home Health and Companion Care
4.9overall · 9 ratings combined
4.9★ on Google (9)
Michael Ludlow
Jan 2026
This is my second chance at living in the same lifetime. Jaclyne brings compassion and care to my life that allows me to rise higher than ever before. I am forever grateful to her and PHHCC for allowing this opportunity to fulfill my dreams. Thank you all, Michael C Ludlow.
Rachel L-C
Oct 2025
⭐️⭐️⭐️⭐️⭐️ Outstanding Home Health Care Experience I would highly recommend this home health care service to anyone in need of quality, compassionate care at home. The caregivers are not only skilled but also compassionate—they go above and beyond to make sure every need is met. My Mom felt safe and cared for. It’s clear that they genuinely love what they do, and it shows in the quality of their work! Tammy is truly a blessing, and we’re so grateful for everything she’s done!
Carmen Gonzalez
Dec 2024
I highly recommend Prime Home Health and Companion Care for their outstanding services in personal care, homemaking, companionship, and transportation. They offer a fantastic selection of trained and certified staff, all of whom provide exceptional care to clients. In fact, clients often express how much they appreciate the caregivers, even going so far as to wish they could be cloned! The dedication and professionalism of the staff make Prime a top choice for anyone in need of home health and companion care.
A. Winternitz
Jan 2022
The nurses MariLuz and Jack wrote an outstanding care plan for my mother who has dementia. It was a care plan which represented exactly what my mother needs. It is critical, however, to insist on finding a caregiver that has good communication skills. Not every aide is prepared to communicate effectively with a patient who exhibits the anxiety and confusion that come with dementia. If you aren't satisfied with the caregiver-patient relationship, don't wait very long to see if things will improve. When you decide that it's not a good fit, tell the agency immediately. Try another aide. Keep trying until you find the right person!
Frequently Asked Questions
What types of care does Prime Home Health and Companion Care offer?
Prime Home Health and Companion Care offers At-Home Care and Home Health.
Where is Prime Home Health and Companion Care located?
Prime Home Health and Companion Care is located at 296 N Main St in East Longmeadow, Massachusetts.
What do families say about Prime Home Health and Companion Care?
Prime Home Health and Companion Care carries a 4.9 out of 5 rating from 9 Google reviews. Reviewers consistently praise this home health agency for compassionate, skilled caregivers who build genuine relationships with clients, including those with dementia. Families highlight individualized care planning and staff who go beyond basic duties, though one reviewer cautions that caregiver-client fit can vary and requires active family follow-up. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Prime Home Health and Companion Care?
Submit the Request Information form on this page, or contact Prime Home Health and Companion Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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