J T
Aug 2024
When I visited this place, a woman named Jessica was very rude and unprofessional to me and I even heard her call me a racial slur under her breath
Prairie Grove Health & Rehab
621 South Mock Street
4.3(12 ratings)
1 / 2Quick Facts
- Total units
- 70
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 70
CMS Care Compare
What Families Think
Prairie Grove Health & Rehab is a skilled nursing and long-term care community in Prairie Grove, Arkansas, holding a 4.3 out of 5 rating from 12 Google reviews. Reviewers who have used the facility for care describe staff as attentive and family-like, while a couple of reviews raise concerns about rudeness from specific staff members.
The Good
- Staff described as feeling like family
- One resident reports eight years of exceptional care
- Recommended by a long-term resident for nursing home care
The Bad
- Multiple reports of rude or unprofessional behavior from specific staff members
- One account of a staff member using a racial slur
AI-generated from reviews and community data.
About Prairie Grove Health & Rehab
Prairie Grove Health & Rehab is a skilled nursing / long term care community in Prairie Grove, Arkansas. The community is licensed for up to 70 residents.
Families rate Prairie Grove Health & Rehab 4.3 out of 5 based on 12 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.3overall · 12 ratings combined
4.3★ on Google (12)
Blaine Yarbrough
Dec 2022
An employee of this facility (wearing a PGH&R shirt and scrubs) was extremely rude, and berated me loudly in public over who was in line first at Sam's. I don't know what was going wrong with her that day, but if you're going to go out in your work attire it would behoove you not to spew mean-spirited vitriol in the checkout line. We let you go first after your little tirade, and that still wasn't good enough and you had to "tell us off". Seriously lady, you had your kids with you. Is that the example you want to set- especially when you're out Christmas shopping? Your website says of one employee, "Jayme believes that all award winning care comes from a team approach and leading by example". Was the example I saw last night? Some example. "She truly believes a happy life is all about family, both work and home." But clearly this does not extend to interactions with the public. I would never take my loved one to a rehab center where the staff was so mean-spirited. Why don't y'all practice what you preach on your poorly updated website.
Missy
Jan 2018
Local
Shannon Frank
Oct 2017
I have been a resident of Prairie Grove Health and Rehab for almost eight years. I have received exceptional care from All members of the staff. I would recommend this facility to anyone looking for a Nursing Home for long term care. You will Not be disappointed.
Marie H
Aug 2016
Great facility and the staff is like family!
Frequently Asked Questions
What types of care does Prairie Grove Health & Rehab offer?
Prairie Grove Health & Rehab offers Skilled Nursing / Long Term Care.
Where is Prairie Grove Health & Rehab located?
Prairie Grove Health & Rehab is located at 621 South Mock Street in Prairie Grove, Arkansas.
What do families say about Prairie Grove Health & Rehab?
Prairie Grove Health & Rehab is a skilled nursing and long-term care community in Prairie Grove, Arkansas, holding a 4.3 out of 5 rating from 12 Google reviews. Reviewers who have used the facility for care describe staff as attentive and family-like, while a couple of reviews raise concerns about rudeness from specific staff members.
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