J T
Aug 2024
When I visited this place, a woman named Jessica was very rude and unprofessional to me and I even heard her call me a racial slur under her breath
Prairie Grove Health & Rehab
621 South Mock Street4.3(12 ratings)
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1 / 2Quick Facts
- Total units
- 70
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 70
- Inspections
- View history (15 citations)
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Prairie Grove Health & Rehab is a skilled nursing and long-term care community in Prairie Grove, Arkansas, holding a 4.3 out of 5 rating from 12 Google reviews. Reviewers who have used the facility for care describe staff as attentive and family-like, while a couple of reviews raise concerns about rudeness from specific staff members.
What reviewers praise
- Staff described as feeling like family
- One resident reports eight years of exceptional care
- Recommended by a long-term resident for nursing home care
What reviewers flag
- Multiple reports of rude or unprofessional behavior from specific staff members
- One account of a staff member using a racial slur
AI-generated from reviews and community data.
Prairie Grove Health & Rehab is a senior living community in Prairie Grove, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 12 reviews.
About Prairie Grove Health & Rehab
Prairie Grove Health & Rehab is a skilled nursing and long-term care community in Prairie Grove, Arkansas, licensed for up to 70 residents. All beds are certified for Medicare and Medicaid. The community is operated as a for-profit limited liability company and holds a 5 of 5 star rating from CMS.
The facility offers 24-hour staffing with an on-site registered nurse, medication management, and housekeeping and laundry services. Residents have access to private bathrooms, an emergency call system, and a restaurant-style dining room. The community includes gathering and activity spaces for social engagement, and common areas are wheelchair accessible. Cable or satellite TV is provided.
Reviewers offer mixed perspectives on the experience. Several families and residents praised the facility and its staff, with one noting eight years of exceptional care and another calling the staff "like family." Other reviewers reported negative interactions, raising concerns about staff conduct and professionalism in separate incidents.
Types of Care at Prairie Grove Health & Rehab
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
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Help Me ChooseReviews of Prairie Grove Health & Rehab
4.3overall · 12 ratings combined
4.3★ on Google (12)
Blaine Yarbrough
Dec 2022
An employee of this facility (wearing a PGH&R shirt and scrubs) was extremely rude, and berated me loudly in public over who was in line first at Sam's. I don't know what was going wrong with her that day, but if you're going to go out in your work attire it would behoove you not to spew mean-spirited vitriol in the checkout line. We let you go first after your little tirade, and that still wasn't good enough and you had to "tell us off". Seriously lady, you had your kids with you. Is that the example you want to set- especially when you're out Christmas shopping? Your website says of one employee, "Jayme believes that all award winning care comes from a team approach and leading by example". Was the example I saw last night? Some example. "She truly believes a happy life is all about family, both work and home." But clearly this does not extend to interactions with the public. I would never take my loved one to a rehab center where the staff was so mean-spirited. Why don't y'all practice what you preach on your poorly updated website.
Missy
Jan 2018
Local
Shannon Frank
Oct 2017
I have been a resident of Prairie Grove Health and Rehab for almost eight years. I have received exceptional care from All members of the staff. I would recommend this facility to anyone looking for a Nursing Home for long term care. You will Not be disappointed.
Marie H
Aug 2016
Great facility and the staff is like family!
Government Inspection History
3 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Dec 4, 2025Fire Safety StandardHealth Standard5 citations
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 14, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 14, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 14, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 14, 2025
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2025
Jun 20, 2024Fire Safety StandardHealth ComplaintHealth Standard7 citations
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2024
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Jun 20, 2024
Jun 22, 2023Fire Safety StandardHealth Standard3 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 14, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Prairie Grove Health & Rehab offer?
Prairie Grove Health & Rehab offers Skilled Nursing / Long Term Care.
Where is Prairie Grove Health & Rehab located?
Prairie Grove Health & Rehab is located at 621 South Mock Street in Prairie Grove, Arkansas.
What do families say about Prairie Grove Health & Rehab?
Prairie Grove Health & Rehab carries a 4.3 out of 5 rating from 12 Google reviews. Reviewers who have used the facility for care describe staff as attentive and family-like, while a couple of reviews raise concerns about rudeness from specific staff members. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Prairie Grove Health & Rehab do on recent health and safety inspections?
Prairie Grove Health & Rehab had 3 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Prairie Grove Health & Rehab?
Submit the Request Information form on this page, or contact Prairie Grove Health & Rehab directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Prairie Grove Health & Rehab? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Prairie Grove bring help to the house: daily living, companionship, and respite for family caregivers.
