David Alkema
Jul 2026
We have loved working with BrightStar. Becca has been just amazing cooking for Mom and helping with some of her personal needs. We would highly recommend this agency and also Becca.
BrightStar Care
4264 Frontage Rd4.7(47 ratings)· Fayetteville average: 4.3
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1 / 5Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
BrightStar Care is a home health and hospice agency in Fayetteville, Arkansas, and the families who reviewed it consistently praise the individual caregivers who work with their loved ones. Reviewers highlight responsive scheduling, flexibility when care needs change, and caregivers who go beyond basic tasks to support both patients and spouses.
What reviewers praise
- Caregivers praised by name for attentive, personalized care
- Responsive management, easy to reach by phone
- Handled frequent schedule changes without gaps in coverage
- Reliable staffing after other agencies failed to deliver
- Helped with practical tasks like laundry, meals, wound care
What reviewers flag
- No published pricing available; must contact directly for cost
AI-generated from reviews and community data.
BrightStar Care is a home care agency serving Fayetteville, Arkansas offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.7 out of 5 across 47 reviews.
About BrightStar Care
BrightStar Care is a home health and hospice agency serving Fayetteville, Arkansas. The agency provides in-home caregiving and nursing support for seniors and individuals recovering from medical events, with flexible staffing to meet changing care needs.
Families consistently praise BrightStar's reliability and responsiveness. Multiple families highlighted that the agency follows through on staffing commitments without leaving clients uncovered, even when regular caregivers are unavailable. Named caregivers like Alisha Ward, Jordan, and Becca earned specific recognition for going beyond basic tasks, preparing meals, managing household upkeep, offering mobility tips after surgery, and attending to both the care recipient and their family members. One family wrote that staff "took care of my 92 yr old dad and we were pleased with each of the staff members who stayed with." Families also noted that management answers calls promptly and accommodates scheduling adjustments when care needs shift.
BrightStar Care holds a 4.7/5 Google rating across 47 reviews, with the vast majority at five stars.
Types of Care at BrightStar Care
At-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Medication Management
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Help Me ChooseReviews of BrightStar Care
4.7overall · 47 ratings combined
4.7★ on Google (47)
Regina Buono
Jan 2026
We had a good experience with Brightstar caring for my mother after surgery. Karrie H. was really helpful and gave my parents a lot of tips to make moving around easier, etc. Nurse James and the management were very responsive to all concerns.
Stuart Hayden
Jul 2025
The team at Brightstar is caring, responsive and flexible. They took care of my 92 yr old dad and we were pleased with each of the staff members who stayed with. Jordan worked with my dad frequently and dad thought he was great. It was always easy to get someone on the phone and they were quite responsive. We had numerous scheduling changes due to my dad's need for additional care, and BrightStar handled all of our changes seamlessly. I'd highly recommend BrightStar to assist loved ones.
Emily Alkema
Apr 2025
I would highly recommend BrightStar In-home Care. We hired this agency to help with a caregiver for my mother-in-law after several false starts with other caregiving entities that promised but could not deliver reliable staffing. From the beginning, BrightStar has been true to their word. They have never left us without help, even when our regular caregiver is out for the day or when one caregiver left the company. Their scheduling team has been great to work with when there are conflicts, such as doctor’s appointments. They have been very open and responsive to our feedback when we have needed to make adjustments or corrections. I am so thankful that we finally found BrightStar and wish we had started with them first!
Margaret Jacobsen
Mar 2025
We have been very pleased with the care my husband has received from our BrightStar caregiver, Alisha Ward! She really looks after BOTH of us, doing our laundry, keeping our bird feeders full, taking care of trash and recycling, and generally doing everything she can to help two elderly people go comfortably through life. She created a checklist that begins with meeting my husband's needs, expertly Hoyering him onto his wheelchair, tending to his wounds, providing a bed bath, suggesting things to make him more comfortable, and keeping him stocked with ice and soft drinks. We feel very fortunate to have found her! We have had other BrightStar caregivers that were very good, but Ali exceeds our expectations!
Frequently Asked Questions
What types of care does BrightStar Care offer?
BrightStar Care offers At-Home Care.
Where is BrightStar Care located?
BrightStar Care is located at 4264 Frontage Rd in Fayetteville, Arkansas.
What do families say about BrightStar Care?
BrightStar Care carries a 4.7 out of 5 rating from 47 Google reviews. BrightStar Care is a home health and hospice agency in Fayetteville, Arkansas, and the families who reviewed it consistently praise the individual caregivers who work with their loved ones. Reviewers highlight responsive scheduling, flexibility when care needs change, and caregivers who go beyond basic tasks to support both patients and spouses. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit BrightStar Care?
Submit the Request Information form on this page, or contact BrightStar Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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