karen rogers
Feb 2026
Loved this place. 5 year waiting list
Butterfield Trail Village
1923 East Joyce Blvd
4.2(59 ratings)· Fayetteville average: 3.8
1 / 5Quick Facts
- Total units
- 87
- Medicare rating
- 3 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 87
- Community type
- Life Plan (CCRC) with continuum of care
- Waitlist
- Reported 5-year waiting list for entry
- Housing variety
- Apartments, duplex cottages, and standalone village homes
- Care oversight concern
- State evaluation scores for nursing care questioned by reviewer
CMS Care Compare
What Families Think
Reviewers consistently praise Butterfield Trail Village's grounds, independent living options, and the overall tour experience, calling it beautiful and socially vibrant. However, several reviews raise serious concerns about the on-site Healthcare (skilled nursing) unit, citing management turnover, poor care experiences, and low state evaluation scores. One reviewer also questioned whether the community's high review count reflects genuine resident/family feedback versus employee reviews.
The Good
- Beautiful 44-acre campus with varied housing options
- Positive, energetic tour and dining experience
- Strong demand — one reviewer cited a 5-year waitlist
- Wellness programs focused on brain health and memory
- Life Plan (CCRC) model offering continuum of care
The Bad
- Multiple reports of management problems in the Healthcare unit
- One reviewer cited shamefully low state evaluation scores for nursing care
- Report of high staff turnover among long-term Healthcare employees
- One reviewer questioned authenticity of reviews, noting many from employees
AI-generated from reviews and community data.
About Butterfield Trail Village
Butterfield Trail Village is an active senior living community situated on 44 acres in Fayetteville, Arkansas. The community offers a range of independent living options including Apartments, Cottages, and Village Homes, creating a neighborhood setting with a variety of amenities and activities.
Apartments in the main building complex range from Studios to two-bedroom Deluxe and Ultra units, each with a private patio or balcony and full-size kitchen appliances. Cottages, located near the main entrance, are two-bedroom duplexes and four-plexes with patios, carports, and backyard spaces. Village Homes are spacious residences up to 2,000 square feet, featuring two to three bedrooms, two bathrooms, flexible living spaces, patios, and garages with manicured yards.
The community emphasizes lifelong learning, personal growth, and wellness. Butterfield's wellness team implements research-backed exercise programs focused on protecting memory and boosting brain health. The community also features gardens that provide accessible, healing outdoor spaces for residents.
Activities and programs at Butterfield include cultural events such as Broadway series performances, patriotic celebrations, and special milestone events. The community maintains an active schedule of social engagements and opportunities for residents to meet neighbors and participate in learning activities.
Butterfield Trail Village operates as a Life Plan community and is supported by the Butterfield Trail Village Foundation, which works to sustain programs and services that enhance residents' quality of life. The community has been recognized regionally for its commitment to senior living.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.2overall · 59 ratings combined
4.2★ on Google (59)
Alyssa Morgan
Dec 2025
BTV itself is beautiful. The building, atmosphere and residents are the best part. Unfortunately Health Care has new "management" that has ran alot of good long term employees off. I hate to say after 6 yrs I had to leave bc of said management.
Buddy Collier
Aug 2025
We recently took a tour of the facilities. We also had lunch there. Two of our Family members accompany us on the tour. I went in with a skeptical attitude, looking for something to criticize. Based on our experience, I cannot name one thing that I found substandard or unacceptable. It was quite the contrary. Additionally, the social aspect was so positive and energetic that it took a little time to adjust. I have visited many retirement homes. I have never been to a CCRC before though. In my experience, Butterfield is a beautiful place.
Elizabeth Fulton
Aug 2025
We were more than disappointed with our loved one's experience in the Healthcare unit and this was expressed in real-time to no avail. I would not want anyone to go through what my family did. I saw in an earlier response where you stated that Healthcare is "evaluated by the State of Arkansas Department of Human Services Office of Long Term Care regularly" as if to shut down the person's comment. Of course this is true, every nursing home is "evaluated regularly" but perhaps you should stay more on top of actually checking your evaluation scores before attempting to use that to negate the concerns of others. Your current evaluations (and yes they are current) are shamefully low, with incident and violation details accessible to the public on the Medicare CMS nursing home compare site. My advice to you would be to take a good hard look around and clean house! Prayers for the residents 🙏🏻
Trish Powers
Jul 2024
It would be wonderful if you could rely on an honest review, but when you consider that out of 45 reviews, OVER 20 of them are employees or former employees (all giving 5 stars, lol), it really doesn't give an accurate or fair picture of the community! Things that are pretty on the outside aren't always pretty on the inside, especially considering what has happened to Healthcare over the last year. There are other retirement options in NWA now and that is a really good thing.
Frequently Asked Questions
What types of care does Butterfield Trail Village offer?
Butterfield Trail Village offers Skilled Nursing / Long Term Care.
Where is Butterfield Trail Village located?
Butterfield Trail Village is located at 1923 East Joyce Blvd in Fayetteville, Arkansas.
What do families say about Butterfield Trail Village?
Reviewers consistently praise Butterfield Trail Village's grounds, independent living options, and the overall tour experience, calling it beautiful and socially vibrant. However, several reviews raise serious concerns about the on-site Healthcare (skilled nursing) unit, citing management turnover, poor care experiences, and low state evaluation scores. One reviewer also questioned whether the community's high review count reflects genuine resident/family feedback versus employee reviews.
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