Sherri Kelley
May 2026
They need to close your doors and lose the keys. You people are discipable. I ve posted my review on Facebook and will notify the health dept. Your neglected and should never be able to care for anyone.
Fayetteville Health And Rehabilitation Center
3100 Old Missouri Rd4(52 ratings)· Fayetteville average: 4.2
1 / 3Quick Facts
- Total units
- 140
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 140
- Inspections
- View history (37 citations)
- Dining options
- Meals available in-room or in dining area
- Facility type
- Long-term care combined with rehabilitation services
CMS Care Compare
What Families Think
Reviews of this skilled nursing and rehabilitation center are sharply divided: several families describe serious lapses in basic care such as unanswered call buttons, slow response to bathroom needs, and communication problems with staff, while one family praised the compassionate dementia care their father-in-law received. The mix of ratings suggests care experience may vary significantly depending on unit or staff on duty.
The Good
- One reviewer praised attentive, compassionate dementia care
- Staff helped guide family through placement decisions
- Beautician and laundry services available on-site
- Residents can dine in-room or in dining area
The Bad
- Multiple reports of slow or unanswered call button responses
- One report of a resident left unassisted for 6 hours
- One report of medication delayed by two hours
- Several reviewers cite poor communication and unresponsive staff
AI-generated from reviews and community data.
Fayetteville Health And Rehabilitation Center is a senior living community in Fayetteville, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 52 reviews.
About Fayetteville Health And Rehabilitation Center
Fayetteville Health and Rehabilitation Center is a long-term care and rehabilitation facility in Fayetteville, Arkansas, providing skilled nursing care in a home-like environment. The center is staffed with professionally trained nurses, certified nurses' aides, and therapists who deliver personalized care to each resident.
The facility features beautifully decorated and pleasant common areas designed to create a warm and welcoming atmosphere. Residents have access to outdoor courtyards and participate in daily activities to stay active and involved in community life.
Amenities include beautician services, laundry services, cable television in each room, and complimentary Wi-Fi. Dining options allow residents to eat in their rooms or in the facility's restaurant-style dining area.
Types of Care at Fayetteville Health And Rehabilitation Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Salon / Barber
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Fayetteville Health And Rehabilitation Center
4overall · 52 ratings combined
4★ on Google (52)
Anna Baugher
May 2026
MY MOTHER WAS ADMITTED INTO THIS FACILTY AFTER HAVING KNEE REPLACEMENT SURGERY, THE WORST PLACE I HAVE EVER SEEN OR BEEN IN FOR PEOPLE NEEDING REABILITATED FOR WHATEVER REASON THE PLACE IS DISGUSTING THE STAFF ARE RUDE . WHEN I ARRIVED TO VISITMY MOTHER NO ONE COULD EVEN TELL ME WHAT ROOM SHE WAS IN AFTER ASKING 4 PEOPLE FINALLY FOUND HER, NOT TO MENTION MY MOTHER IS 73 YEARS OLD AND HAD TO WAIT 6 HOURS FOR SOME ONE TO TAKE HER TO THE BATHROOM. THEY BLAME IT ON THERAPY DEPT . IM CALLING BS THATS WHAT YOUR CNAS ARE TRANED TO DO, OR MAYBE GET A BETTER THERAPIST THAT CAN ACTUALLY BE TO WORK AT A DECENT TIME. AND LETS NOT FOREGET THEY WERE 2 HOURS LATE GIVING HER HER MEDS, BUT WHEN I GOT ANGRY AND SAID SOMETHING THEY HAD THEM RIGHT TO HER. I PERSONALLY DEEM THIS PLACE UNLIVABLE FOR ANY ONE TO LIVE IN I WOULD NOT LET MY ANIMALS LIVE THERE, AND IM NOT JUST SPEAKING FOR MY MOTHER IM SPEAKING FOR EVERY OTHER PERSON THAT IS THERE. LAST BUT NOT LEAST MAYBE THE PATIENTS THERE WERE BETTER TAKING CARE OF IF THERE WERENT 6 OR 7 STAFF MEMEBERS. OUTSIDE KICKIN IT SMOKING CIGARERTTES. UNSTEAD OF TENDING TO YOUR PATIENTS. I WILL BE GETTING IN TOUCH WITH HEALTH DEPT AS WELL. SOME THINGS I CANNOT PUT ON HERE, I WILL SAVE THAT FOR THE HEALTH DEPT OR LAW TO HANDLE
Sumar Decrescenzo
Aug 2025
I had a very bad experience with my mother being a resident here. My mother lived there for a couple of years, and during her stay there, I dealt with nurses walking off away from me when I ask them a question, the nursing desk unwilling to transfer me to anyone in the front office whenever I would call and asked to speak to somebody up front, nurses hanging up on me when I called and ask them questions, but what really upset me was my mother had a broken bed and it wouldn't sit up and they were not willing to give her a different bed or move her to a room with a working bed. They told us maintenance would have to come fix her current one. Maintenance was called and never came, when I called the next day they told me that she had her bed fixed. I came to visit her and her bed was not fixed. I asked the social worker there named Angela if my mother could get a different bed since maintenance supposedly came and it was still broken. Angela just said "no". She then proceeded to call maintenance again, and I sat there for a very long time once again waiting for maintenance and they never arrived. I am not sure why they would not let my mother have a different bed or move her to a room with a working bed. They saw how upset I was that my mother was unable to sit up in her bed and they were not willing to help us at all. I asked if we can move her to a different facility since they were not willing to do something as simple as let her get a different bed. They gladly made arrangements for her to move to a different facility and leave. When my mother left the facility, we were sent a piece of paper to ask for our input on the facility. I wrote down our experience with the broken bed and the unwillingness of them to accommodate us with something simple that would keep my mother there in their facility. I wrote how I thought the beds should be updated because they were the old crank style that could not be raised by the residents, while other facilities had more updated beds that were pushed button and easy for residents to sit up. I found out a week later that they bought ALL of the residents brand new electric beds. It really hurts knowing that they wouldn't even give my mother a different manual bed or switch her to a different room, and they let me take her out and move her to a different facility rather than trading out another working bed for her, but then as soon as she left they bought every single person there a brand new bed. I am traumatized by this place and feel like I actually could have had a lawsuit. If I were smarter I would have done some things differently, but it will never be forgotten. It seems like they change directors frequently, and things are not ran very good. The caseworker was very unhelpful, and should not have that job. I guess everybody there who has an electric bed now can thank me. Prior to this, they only let people staying short-term for physical therapy have the electric beds but the people spending the rest of their lives there had outdated beds that couldn't be raised by the residents. Unacceptable what happened considering a lot of people give up all of their assets and money to these nursing homes, and they wouldn't do something as simple as trade her broken bed for another one. I don't really want an automatic response from them saying that this will help them improve. It's too late as far as I'm concerned.
Todd Halley
Jan 2025
Fayetteville Health and Rehab has truly been a lifesaver for our family. When it came time to find the right place for my father-in-law, who was struggling with dementia, we were overwhelmed and unsure of where to turn. From the moment we walked into their facility, we knew we were in good hands. The staff is incredibly caring, attentive, and knowledgeable. They took the time to listen to our concerns and helped guide us every step of the way, ensuring my father-in-law was placed in an environment that suited his needs. The warmth and compassion they show to every resident is evident, and we’ve seen firsthand how they go above and beyond to make sure their residents feel safe, comfortable, and truly cared for. It’s not just about providing care; it’s about treating everyone like family. We are so grateful for Fayetteville Health and Rehab for helping us through a difficult time and giving my father-in-law a wonderful place to call home. We couldn't ask for a better facility to support his needs! Highly recommend to anyone looking for quality care with a personal touch!
Brandi Chitty
Dec 2024
My best friends mom is a patient there. I always wanted to give the staff the benefit of the doubt cause I know it may not be easy so sometimes but I'm definitely concerned about this place after what I have witnessed time and time again visiting this place. Her mom will call daily saying that they're not answering her call button and that her mom is wet and so she tries to call up to the rehab nobody will answer or they'll even answer and hang up over and over again. This is definitely concerning.
Government Inspection History
3 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Nov 21, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2025
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2025
Have an alternate power supply for its alarm system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 21, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2025
Jun 27, 2024Fire Safety StandardHealth ComplaintHealth Standard19 citations
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024
Have an alternate power supply for its alarm system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024
May 26, 2023Fire Safety StandardHealth Standard11 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2023
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2023
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected May 26, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Fayetteville Health And Rehabilitation Center offer?
Fayetteville Health And Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Fayetteville Health And Rehabilitation Center located?
Fayetteville Health And Rehabilitation Center is located at 3100 Old Missouri Rd in Fayetteville, Arkansas.
What do families say about Fayetteville Health And Rehabilitation Center?
Reviews of this skilled nursing and rehabilitation center are sharply divided: several families describe serious lapses in basic care such as unanswered call buttons, slow response to bathroom needs, and communication problems with staff, while one family praised the compassionate dementia care their father-in-law received. The mix of ratings suggests care experience may vary significantly depending on unit or staff on duty.
How did Fayetteville Health And Rehabilitation Center do on recent health and safety inspections?
Fayetteville Health And Rehabilitation Center had 3 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Fayetteville Health And Rehabilitation Center?
Submit the Request Information form on this page to connect with Fayetteville Health And Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Fayetteville Health And Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.
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