Kristof K
Feb 2026
If you need excellent home care, this is the place to call.
Polish American Family Connection
106 Farmington Ave #74.2(5 ratings)· New Britain average: 4.2
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Quick Facts
- Staff language
- Polish-speaking caregivers available for clients
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Polish American Family Connection is a small home health and hospice agency serving New Britain, Connecticut, with a focus on Polish-speaking caregivers. Reviews are limited and mixed, with one reviewer praising the quality of home care and another describing a rude phone experience.
What reviewers praise
- One reviewer called the home care excellent
- Caregivers connected to Polish-speaking families and clients
What reviewers flag
- One report of rude, unprofessional phone service
AI-generated from reviews and community data.
Polish American Family Connection is a home care agency serving New Britain, Connecticut offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.2 out of 5 across 5 reviews.
About Polish American Family Connection
Polish American Family Connection is an at-home care agency serving clients in New Britain, Connecticut.
Reviewers offered mixed feedback about the agency. One reviewer praised the quality of home care provided, while another reported a negative experience with customer service over the phone, citing unprofessional and hostile treatment during a simple inquiry.
Types of Care at Polish American Family Connection
At-Home Care
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Help Me ChooseReviews of Polish American Family Connection
4.2overall · 5 ratings combined
4.2★ on Google (5)
J D
Jan 2026
Absolutely unprofessional. I called with a simple question and was met with hostility and rudeness for no reason. Zero customer service skills. If this is how they treat their customers over the phone, I can only imagine how they treat their patients in home.
Frequently Asked Questions
What types of care does Polish American Family Connection offer?
Polish American Family Connection offers At-Home Care.
Where is Polish American Family Connection located?
Polish American Family Connection is located at 106 Farmington Ave #7 in New Britain, Connecticut.
What do families say about Polish American Family Connection?
Polish American Family Connection carries a 4.2 out of 5 rating from 5 Google reviews. Polish American Family Connection is a small home health and hospice agency serving New Britain, Connecticut, with a focus on Polish-speaking caregivers. Reviews are limited and mixed, with one reviewer praising the quality of home care and another describing a rude phone experience. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Polish American Family Connection?
Submit the Request Information form on this page, or contact Polish American Family Connection directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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