MyLivingChoice

Pinebrook of Milford by StoryPoint Group

5877 Wolfpen Pleasant Hill Rd

4.5(144 ratings)· Milford average: 4.2

Pinebrook of Milford by StoryPoint Group, photo 11 / 6

Quick Facts

Respite Care
Offers short-term respite stays for temporary support
Outdoor Access
Supervised courtyard access for memory care residents

What Families Think

Families overwhelmingly describe Pinebrook as a warm, clean community with attentive, compassionate staff who go out of their way to ease transitions and care for residents in assisted living, independent living, and memory care. A recurring complaint involves food quality and value, with several reviewers feeling meals don't match the cost, and a handful of reports cite billing confusion or unhelpful office staff.

The Good

  • Staff frequently described as caring and attentive
  • Facility repeatedly called clean and well-maintained
  • Active daily activities, outings, and social events
  • Compassionate memory care and nursing staff praised
  • Smooth, supportive move-in transitions for new residents

The Bad

  • Several reviewers describe food quality as mediocre or inconsistent
  • One report that memory care meals are treated as lower priority than assisted living
  • Some complaints about pricing transparency, billing errors, or overall cost
  • A few reports of rude, dishonest, or unhelpful office/administrative staff

AI-generated from reviews and community data.

Pinebrook of Milford by StoryPoint Group is a senior living community in Milford, Ohio offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.5 out of 5 across 144 reviews.

About Pinebrook of Milford by StoryPoint Group

Pinebrook of Milford by StoryPoint Group is a senior living community in Milford, Ohio offering a full continuum of care including independent living, assisted living, memory care, and respite care. Located in the heart of Milford, just a short drive from Cincinnati, the community balances peaceful surroundings with access to shopping, dining, nature trails, and cultural attractions.

The community provides 24-hour assisted living support with help managing medications, coordinating appointments, and assistance with daily activities. The memory care neighborhood is licensed and secured, staffed with specially trained employees who provide intentional programming and specialized support for residents experiencing dementia or other memory impairments. Respite care offers temporary assistance with activities of daily living and medication management for those needing short-term support.

Residents enjoy chef-prepared meals created by a culinary team using locally-sourced ingredients based on resident preferences, complemented by a maintenance-free lifestyle. The community features an active calendar of engaging programs and outings designed to be stimulating and fulfilling. Amenities include beautiful gathering spaces, a restaurant-style dining experience, and activities throughout the day that encourage social connection and involvement.

The memory care neighborhood is thoughtfully designed with an activity room and outdoor space, with supervised courtyard access when residents are present. Independent living residents can forgo home upkeep and focus on exploring their passions, while the community's packed social calendar encourages new friendships and meaningful daily experiences.

Types of Care at Pinebrook of Milford by StoryPoint Group

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Pinebrook of Milford by StoryPoint Group

4.5overall · 144 ratings combined

4.5★ on Google (144)

Missy McCarthy

Aug 2026

via Google

The facility is very bright and welcoming. The staff answered all our questions or got back to us within 48 hours. We are moving from independent living to assisted living. My father really liked that the apartment had a full kitchen

Andy Poole

Aug 2026

via Google

Facility is new, well decorated, well laid out, and very clean. The staff was so friendly with residents, interacted with them, and addressed them by their name. Rooms have plenty of space.

Carol Turner

Apr 2026

via Google

The people here were all really nice and friendly-both staff and residents. The facility was very clean. The common areas were welcoming. The overall feel here is really a good atmosphere.

Sandy Johnson

Apr 2026

via Google

Bright, fresh, clean and well appointed facility. Memory area well thought through with an activity room, outdoor tour the day we visited. Posted menus and dining options for residents and visitors. Really appreciate that the courtyard is attended when a resident is present.

Bill Stewart

Apr 2026

via Google

We have been here for 4 years now, and love it here. There are so many nice people!

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Frequently Asked Questions

What types of care does Pinebrook of Milford by StoryPoint Group offer?

Pinebrook of Milford by StoryPoint Group offers Assisted Living, Independent Living and Memory Care.

Where is Pinebrook of Milford by StoryPoint Group located?

Pinebrook of Milford by StoryPoint Group is located at 5877 Wolfpen Pleasant Hill Rd in Milford, Ohio.

What do families say about Pinebrook of Milford by StoryPoint Group?

Families overwhelmingly describe Pinebrook as a warm, clean community with attentive, compassionate staff who go out of their way to ease transitions and care for residents in assisted living, independent living, and memory care. A recurring complaint involves food quality and value, with several reviewers feeling meals don't match the cost, and a handful of reports cite billing confusion or unhelpful office staff.

How can families visit Pinebrook of Milford by StoryPoint Group?

Submit the Request Information form on this page to connect with Pinebrook of Milford by StoryPoint Group and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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