MyLivingChoice

SEM Haven

225 Cleveland Avenue

4.2(65 ratings)

SEM Haven — photo 11 / 5

Quick Facts

Family rating
4.2 (65)

Milford average: 3.9

Total units
93
Care model
Eight small households with consistent staff teams
Memory care security
Electronic door system tied to resident ankle monitors
Enrichment features
Outdoor garden and resident cats and dogs on-site

What Families Think

Reviewers largely describe SEM Haven as a caring, small-home style community where staff are attentive and residents thrive over long stays, though a few reports raise serious concerns about memory care oversight, cleanliness, and communication around safety procedures. Experiences appear to vary noticeably depending on the specific home or shift.

The Good

  • Staff described as welcoming, helpful, and attentive
  • Long-term residents report consistently excellent care
  • Small household model with dedicated home teams
  • On-site outdoor garden and resident cats/dogs

The Bad

  • One report of neglect and slow response in memory care
  • One report of odor and cleanliness concerns
  • One report of unsafe, unexplained door-locking mechanism
  • One report of rude, unprofessional front-desk staff

AI-generated from reviews and community data.

About SEM Haven

S.E.M. Haven is a retirement community and care facility in Milford, Ohio, offering assisted living, skilled nursing, memory care for individuals with Alzheimer's and dementia, and elder care rehabilitation services. The community operates using a household model with eight homes that maintain consistent staffing and team leadership, ensuring residents and families participate in decisions about care and daily life.

The facility provides skilled nursing care with an emphasis on dignity and individual comfort, while rehabilitation services focus on recovery through skilled nursing and therapy. Memory care residents receive personalized and secure care in a nurturing environment designed for those with cognitive decline.

S.E.M. Haven implements the Eden Alternative approach to senior care, an evidence-based model created by Dr. William Thomas to eliminate loneliness, helplessness, and boredom in long-term care settings. The community incorporates this philosophy through a sprawling outdoor garden, the presence of cats and dogs in designated areas, and regular activities designed to keep residents engaged and active.

The facility emphasizes creating an environment where residents experience joy and spontaneity, with the goal of maintaining the lifestyle and activities they enjoyed before moving to the community. Staff and leadership are focused on empowerment and personal choice, with the vision of creating a home where companionship and caring relationships thrive.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 65 ratings combined

4.2★ on Google (65)

Bill NY2FL

Apr 2026

via Google

My wife spent the last two years of her life there. I live nearby so I was able to see on a daily basis the excellent care that she received there. The staff were always friendly and helpful. I just moved my brother up from Florida so that he could be there. He has Parkinson’s and is receiving the same excellent care that my wife received!

Lyle Hamilton

May 2025

via Google

My mom is in assisted living here, they're great! 👍

Chloe Mason

Feb 2025

via Google

Everyone is so welcoming, and helpful.<br>The nurse aides are always on stop of their jobs, and task. Walked in to amazing care provided to a very close elderly friend.

Chloe Mason

Feb 2025

via Google

Everyone is so welcoming, and helpful. The nurse aides are always on stop of their jobs, and task. Walked in to amazing care provided to a very close elderly friend.

moriah ragland

Nov 2024

via Google

Great facility!! very clean and tidy, staff is amazing!!

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Frequently Asked Questions

What types of care does SEM Haven offer?

SEM Haven offers Skilled Nursing / Long Term Care.

Where is SEM Haven located?

SEM Haven is located at 225 Cleveland Avenue in Milford, Ohio.

What do families say about SEM Haven?

Reviewers largely describe SEM Haven as a caring, small-home style community where staff are attentive and residents thrive over long stays, though a few reports raise serious concerns about memory care oversight, cleanliness, and communication around safety procedures. Experiences appear to vary noticeably depending on the specific home or shift.

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Nearby Communities

Other senior living options within 25 miles of Milford.