1 / 5CMS Care Compare
Reviewers largely describe SEM Haven as a caring, small-home style community where staff are attentive and residents thrive over long stays, though a few reports raise serious concerns about memory care oversight, cleanliness, and communication around safety procedures. Experiences appear to vary noticeably depending on the specific home or shift.
AI-generated from reviews and community data.
SEM Haven is a senior living community in Milford, Ohio offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 65 reviews.
S.E.M. Haven is a retirement community and care facility in Milford, Ohio, offering assisted living, skilled nursing, memory care for individuals with Alzheimer's and dementia, and elder care rehabilitation services. The community operates using a household model with eight homes that maintain consistent staffing and team leadership, ensuring residents and families participate in decisions about care and daily life.
The facility provides skilled nursing care with an emphasis on dignity and individual comfort, while rehabilitation services focus on recovery through skilled nursing and therapy. Memory care residents receive personalized and secure care in a nurturing environment designed for those with cognitive decline.
S.E.M. Haven implements the Eden Alternative approach to senior care, an evidence-based model created by Dr. William Thomas to eliminate loneliness, helplessness, and boredom in long-term care settings. The community incorporates this philosophy through a sprawling outdoor garden, the presence of cats and dogs in designated areas, and regular activities designed to keep residents engaged and active.
The facility emphasizes creating an environment where residents experience joy and spontaneity, with the goal of maintaining the lifestyle and activities they enjoyed before moving to the community. Staff and leadership are focused on empowerment and personal choice, with the vision of creating a home where companionship and caring relationships thrive.
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Help Me Choose4.2overall · 65 ratings combined
4.2★ on Google (65)
Bill NY2FL
Apr 2026
My wife spent the last two years of her life there. I live nearby so I was able to see on a daily basis the excellent care that she received there. The staff were always friendly and helpful. I just moved my brother up from Florida so that he could be there. He has Parkinson’s and is receiving the same excellent care that my wife received!
Lyle Hamilton
May 2025
My mom is in assisted living here, they're great! 👍
Chloe Mason
Feb 2025
Everyone is so welcoming, and helpful.<br>The nurse aides are always on stop of their jobs, and task. Walked in to amazing care provided to a very close elderly friend.
Chloe Mason
Feb 2025
Everyone is so welcoming, and helpful. The nurse aides are always on stop of their jobs, and task. Walked in to amazing care provided to a very close elderly friend.
moriah ragland
Nov 2024
Great facility!! very clean and tidy, staff is amazing!!
3 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2025
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2023
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2023
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2023
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2019
Have an alternate power supply for its alarm system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2019
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2019
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
SEM Haven offers Assisted Living and Skilled Nursing / Long Term Care.
Yes. SEM Haven lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
SEM Haven is located at 225 Cleveland Avenue in Milford, Ohio.
Reviewers largely describe SEM Haven as a caring, small-home style community where staff are attentive and residents thrive over long stays, though a few reports raise serious concerns about memory care oversight, cleanliness, and communication around safety procedures. Experiences appear to vary noticeably depending on the specific home or shift.
SEM Haven had 3 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with SEM Haven and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Home care agencies serving Milford bring help to the house: daily living, companionship, and respite for family caregivers.
