guy ford
Feb 2026
After sharing my thoughts about east gate springs it's good service
1 / 7Quick Facts
- Year opened
- 1999
- Ownership
- Locally owned and operated by one family
- Monthly Fee Coverage
- Flat monthly fee includes utilities and transportation
- Guest Accommodations
- Guest rooms available for visiting family
What Families Think
Most reviewers describe The Village at Eastgate as a warm, family-run community where residents and their relatives feel cared for, with long tenures (some residents stayed 6-8 years) and staff praised for kindness and responsiveness. A handful of reviews raise serious concerns, including one detailed account of inadequate follow-up care after an apartment fire, and a few short reviews mention unfriendly or unprofessional staff encounters.
The Good
- Warm, family-like atmosphere praised by many reviewers
- Long-term residents (6-8 years) speak highly of care
- Staff described as friendly, kind and responsive
- Maintenance team quick to fix resident issues
- Good value for included amenities and services
- Variety of activities and transportation offered
The Bad
- One detailed report of inadequate care/relocation after a fire
- A few reviewers describe unfriendly or unprofessional staff
- One review calls staff "under skilled" and unprofessional
AI-generated from reviews and community data.
About The Village at Eastgate Retirement Community
Come experience carefree living at the Village at Eastgate, where home, friends and service come together. Here you can enjoy a comfortable, secure apartment that’s just a few steps away from daily activities and superior amenities.
At the Village at Eastgate, you’re surrounded by dedicated staff members, friendly neighbors and all you can dream of in a community. We invite you to learn more about the Village, a place we think you’ll love to call home.
About Us
Conveniently located near the Eastgate Mall in Clermont County, the Village at Eastgate is locally owned and operated by Mona Trowbridge. Since our beginning, we’ve believed in providing the finest in senior living through well-maintained apartments, dedicated service and friendly staff.
Our Apartments
Enjoy independence and privacy in one of our 150 comfortable senior apartments. Choose from a convenient floor plan that works best with your lifestyle: regular studio, deluxe studio, one bedroom with one bath, two bedrooms and one bath, or deluxe two bedrooms with two baths.
Services & Amenities
Through a wide range of available services, we offer an independent senior living environment in which our residents flourish, because they have the right balance of privacy and professional assistance.
Activities
Our Village activities will engage your body, mind and spirit. You can participate in a variety of art, exercise and other fun events with your friends every day of the week.
We’re available to provide you a personal tour of the Village at your convenience. Contact us today to schedule your visit!
At the Village at Eastgate, we foster an environment of independent senior living that’s supported by a wide range of available services. Our residents flourish, knowing they have the right balance of privacy and professional assistance.
Our standard monthly fee for all residents includes rent, 24-hour emergency alarm service and regularly scheduled transportation along with:
• Electric, heat, air conditioning and water
• 72-channel cable TV package
• Wi-Fi
• Main meal in a restaurant-style dining room
• Coffee Club – six days a week
• Weekly housekeeping
• Weekly laundry of flat linens
• Social, recreational and educational activities
• Regularly scheduled transportation
• Complete interior and exterior maintenance
• Furnished mini-blinds
• Elevator service
• Parking
• 85-cubic-ft. storage cubicle
• Village activities and amenities usage
• Available guest rooms
Types of Care
Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Private Rooms
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews
4.2overall · 30 ratings combined
4.1★ on Google (28) · 5★ on Yelp (2) · Yelp page ↗
Alisa Regensburger
May 2025
The move in process was great! Everyone was so welcoming and helpful. Looking forward to a great, engaging living community.
Chris Walters
Jul 2024
My mom has lived here for 2 years and still is very happy. She receives excellent care and attention, And also, I'd like to give a special shout out to the maintenance team for fixing her air conditioning during these unbelievably hot days. thank you Matt and your team for making sure my mom didn't have to suffer in the heat.
Marlayne Skeens
Dec 2023
I personally have visited the village of Eastgate to visit some friends and it was wonderful and they seem so happy❣️ the only reason why I didn’t give a five star rating was because myself or a family member had not been in there ✅ Tina is a wealth of information, so kind and cares so much. I honestly believe that she goes above and beyond to help you❣️
Mark Smith
Dec 2023
My wife and I have just had to move her sister out of The Village at Eastgate at the end of November. Her short stay was due to her declining conditions. We had nothing but the greatest experience with the staff and many of the residents during the few months she was there. The entire Staff from the front door through the administrators and Services Personal treated us like family and worked with us through any questions and requests we had. Thank You All ! We do appreciate you. Great Place.
Frequently Asked Questions
What types of care does The Village at Eastgate Retirement Community offer?
The Village at Eastgate Retirement Community offers Assisted Living, At-Home Care, Independent Living and Skilled Nursing / Long Term Care.
Where is The Village at Eastgate Retirement Community located?
The Village at Eastgate Retirement Community is located at 776 Cincinnati-Batavia Pike in Cincinnati, Ohio.
What do families say about The Village at Eastgate Retirement Community?
Most reviewers describe The Village at Eastgate as a warm, family-run community where residents and their relatives feel cared for, with long tenures (some residents stayed 6-8 years) and staff praised for kindness and responsiveness. A handful of reviews raise serious concerns, including one detailed account of inadequate follow-up care after an apartment fire, and a few short reviews mention unfriendly or unprofessional staff encounters.
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