3.9(11 ratings)· Richardson average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most reviews of Performance Home Health come from employees who praise the leadership and team culture, giving limited insight into actual patient care experiences. One detailed patient review describes serious problems with wound vac care and slow emergency response, while another patient review praises the nurses and therapists for compassionate, attentive care.
AI-generated from reviews and community data.
Performance Home Health is a home health agency serving Richardson, Texas offering Home Health. Families rate it 3.9 out of 5 across 11 reviews.
Performance Home Health is an agency serving clients at home in Richardson, Texas. The agency provides home health services including nursing and therapy care.
Reviews are mixed regarding the quality of clinical care and professional conduct. Several reviewers praised the nurses and therapists as highly skilled and attentive, noting that staff "listen, they explain, and they go above and beyond to ensure comfort and dignity." However, other families reported serious concerns: one described a nurse leaving a wound vac dressing with a leak on the first visit, while another reported being sent untrained staff after surgery who provided only brief visits but billed insurance at much higher rates and for more visits than were actually delivered. One reviewer noted that many reviews on the platform appear to come from employees rather than patients or families receiving care.
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Help Me Choose3.9overall · 11 ratings combined
3.9★ on Google (11)
Ron Ringhausen
Jul 2026
They sent very low end, untrained people to my home after my surgery. The visits were of no use, Temp, blood pressure and didn't know how to properly dress the surgery area. 3 visits at 10 minutes each and they billed my insurance for 14 visits of higher-level care at almost 20k. If your physician sends this company turn them away immediately.
TrueJ Jai
Jun 2026
Companh is a joke, do NOT do business with them.
Ricky Balleza
Jun 2026
There are very few reviews about the actual service they provide. All other reviews are from employees and their feelings on working for this company. So far it was day one of my home health care and I fear I am going to die. The nurse that came out left with a leak in my wound vac dressing. My opinion are go the emergency room and I cannot drive or try to fix it myself. I will update for day 2. Day 2 the nurse came back out covered wound in more tape and my vac pump still sits at zero they tell me not to freak out and and they will be back tomorrow to change it all out. I fear they will let me die. Day 4: I called the emergency line because surprise my wound dropped to 0 again and the emergency line instantly sent me to voice mail and still no answer. Do Not Use this company, they do not care and will let you die. Insurance has not gotten back to me on if they will find another wound care company. Day4 10:40 pm:the nurse called me and and told they had a phone error and could not send anyone out after 9 but I called this in at a little after 5. Apparently a phone malfunction is enough for them to not do their job and let someone died. Because a phone malfunction is worth more than a life to them. They still want to charge me for what they haven't done and they say it has to be the wound but the hospital wound care sealed this for a whole weekend car ride home and all. This place will let you die and say it was a phone error. Day 8: I have yet to have a full 24 hours with my wound vac working. I do not understand how this is possible. I am going to request a change in companies to my insurance company. It has been 15 days since I have been forced to use this company and it is easier to tell the number of days the my wound vac has held a seal which is about 2 days if you add up all the hours. I wish the kindness of the nurses made up for terrible service. The wound vac is supposed to stay on. I have had to have my vac pulled and changed to wet to dry so many times and the insurance company only pays for so many supplies which are being wasted everytime the vac seal fails. Be aware this company is a scam.
Jeremy Adams
Jun 2026
have had the pleasure of working with Ryan Henderson at Performance Home Health, and I can confidently say he is an outstanding Business Development Specialist. Ryan is professional, knowledgeable, responsive, and genuinely committed to building strong relationships within the healthcare community. He consistently demonstrates integrity, excellent communication, and a deep understanding of the home health industry. Ryan goes above and beyond to ensure patients, referral partners, and healthcare providers receive the support and resources they need. His dedication to exceptional service and patient-centered care truly sets him apart. I highly recommend Ryan and the team at Performance Home Health. They are a valuable partner and an asset to the communities they serve.
Rachel Blake
Apr 2026
Best home health agency!!!! They help you become a better you!
Performance Home Health offers Home Health.
Performance Home Health has not published its pricing. For context, communities in Richardson that publish rates start around $2,199 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Performance Home Health is located at 800 E Campbell Rd #399 in Richardson, Texas.
Performance Home Health carries a 3.9 out of 5 rating from 11 Google reviews. Most reviews of Performance Home Health come from employees who praise the leadership and team culture, giving limited insight into actual patient care experiences. One detailed patient review describes serious problems with wound vac care and slow emergency response, while another patient review praises the nurses and therapists for compassionate, attentive care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Performance Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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