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Pecan Valley Rehabilitation and Healthcare Center

3838 E Southcross Blvd

4.4(202 ratings)· San Antonio average: 4.3

Pecan Valley Rehabilitation and Healthcare Center, photo 11 / 5

Quick Facts

Total units
124
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
124

What Families Think

Reviews of Pecan Valley are sharply divided: several families praise the physical, occupational, and speech therapy staff along with cleanliness and friendliness, while other families describe serious lapses in basic care, hygiene, and communication, especially involving short-term respite and stroke-recovery stays. Multiple reviewers reported lost or misplaced clothing and difficulty getting timely follow-up from staff.

The Good

  • PT/OT and speech therapy staff praised as caring and effective
  • Nurses and CNAs described as attentive and encouraging
  • Facility described as clean and well-kept
  • Admissions and business office staff noted as helpful
  • Regular activities and excursions offered to residents

The Bad

  • Multiple reports of lost or misplaced patient clothing
  • One report of a care plan manager being dismissive and condescending
  • One account of a patient left in soiled, wet clothing for a prolonged time
  • One reviewer described understaffing affecting responsiveness
  • One respite-care experience described as neglectful with minimal interaction

AI-generated from reviews and community data.

Pecan Valley Rehabilitation and Healthcare Center is a senior living community in San Antonio, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 202 reviews.

About Pecan Valley Rehabilitation and Healthcare Center

Pecan Valley Rehabilitation and Healthcare is a skilled nursing and rehabilitation facility located in San Antonio, Texas, offering therapy and healthcare services to patients recovering from illness or injury.

The community provides customizable therapy programs designed to meet each patient's unique needs. Therapists apply the latest research and work collaboratively with patients, their families, and healthcare providers to create individualized care and treatment plans. The facility employs both high-tech and hands-on therapeutic approaches to support recovery and improve quality of life.

The community emphasizes a guest-centered approach, with staff dedicated to providing exceptional care and service. Activities and excursions are regularly offered to residents, fostering a sense of community and ensuring engagement throughout their stay.

Types of Care at Pecan Valley Rehabilitation and Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Pecan Valley Rehabilitation and Healthcare Center

4.4overall · 202 ratings combined

4.4★ on Google (202)

Greg Sullivan

Jul 2026

via Google

I could not ask for better care. The staff was amazing and the Phys therapists were really great. Monique and Diane pushed me to my limits and really sped up my recovery

Sylvia Bungle

Jul 2026

via Google

Facility was quiet and peaceful. We got to visit my grandmother in peace and the visits went well.

clifton bean

Jul 2026

via Google

My sister was sent to this rehabilitation center. I got there a day ahead of time to check out the facility. And the young lady up front the receptionist was so nice she gave me a tour of the facility and I was extremely impressed because everyone seems to be caring which can be a rarity of times in a medical field. When I first pulled up I noticed the place was well kept the lawn was manicure with beautiful flowers. It is a facility but I would send it in my loved ones too

Dina Tellez

Jul 2026

via Google

Great place great staff I love the attention they gave my mother while she was here , the staff was so loving and caring , full of compassion in every move . Thank you to all the staff at this establishment I definitely recommend this place for your loved ones .

Rosalinda Garcia

Jul 2026

via Google

Oh I was just visiting Mrs<br>O. Bruno.

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Government Inspection History

9 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 29, 2026Health Complaint2 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 30, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 30, 2026

Jan 30, 2026Fire Safety StandardHealth Standard6 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2026

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2026

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2026

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2026

Nov 24, 2025Health Complaint1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

Jul 7, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 7, 2025

May 9, 2025Health Complaint2 citations
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 4, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 4, 2025

Feb 15, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025

Oct 31, 2024Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 22, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 22, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024

  • Dispose of garbage and refuse properly.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Nov 22, 2024

Nov 16, 2023Infection ControlNo citations
Sep 15, 2023Fire Safety StandardHealth Standard7 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pecan Valley Rehabilitation and Healthcare Center offer?

Pecan Valley Rehabilitation and Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Pecan Valley Rehabilitation and Healthcare Center located?

Pecan Valley Rehabilitation and Healthcare Center is located at 3838 E Southcross Blvd in San Antonio, Texas.

What do families say about Pecan Valley Rehabilitation and Healthcare Center?

Reviews of Pecan Valley are sharply divided: several families praise the physical, occupational, and speech therapy staff along with cleanliness and friendliness, while other families describe serious lapses in basic care, hygiene, and communication, especially involving short-term respite and stroke-recovery stays. Multiple reviewers reported lost or misplaced clothing and difficulty getting timely follow-up from staff.

How did Pecan Valley Rehabilitation and Healthcare Center do on recent health and safety inspections?

Pecan Valley Rehabilitation and Healthcare Center had 9 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pecan Valley Rehabilitation and Healthcare Center?

Submit the Request Information form on this page to connect with Pecan Valley Rehabilitation and Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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