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Normandy Terrace Healthcare and Rehab Center

841 Rice Rd

3.6(78 ratings)

Normandy Terrace Healthcare and Rehab Center — photo 11 / 5

Quick Facts

Total units
320
Specialty rehab focus
Orthopedic and neurological rehab, including stroke, Parkinson's
Quality oversight
Twice-yearly surveyor visits to check cleanliness standards

What Families Think

Reviews for Normandy Terrace are sharply divided, with some families praising attentive, kind staff and a clean, well-maintained facility, while others describe serious lapses in care, including an unexplained fall with injuries and reports of rushed, inattentive aides. The facility specializes in skilled nursing and rehabilitation, including wound care, orthopedic recovery, and neurological conditions like stroke and Parkinson's.

The Good

  • Staff described as kind and welcoming by several reviewers
  • Facility kept clean with recent updates
  • Specialized rehab for stroke, Parkinson's, joint replacement
  • Family involvement encouraged in activities and planning
  • Attentive nursing staff noted in positive reviews

The Bad

  • One report of a fall with injuries not promptly disclosed
  • One reviewer described CNAs as rude and unwilling to help
  • One report of noticeable physical decline during stay
  • One reviewer found food quality poor, affecting appetite

AI-generated from reviews and community data.

About Normandy Terrace Healthcare and Rehab Center

Normandy Terrace Nursing & Rehabilitation Center is a skilled nursing and rehabilitation facility in San Antonio, Texas, offering comprehensive care with a focus on personalized treatment plans tailored to each resident's unique needs.

The center provides specialized services including wound care with trained teams handling complex needs to promote healing and comfort, orthopedic rehabilitation for patients recovering from surgeries and injuries such as hip and knee replacements and fractures, and neurological rehabilitation for conditions including stroke and Parkinson's disease. Care focuses on restoring mobility, strength, balance, and independence, with interdisciplinary teams managing pain, cognitive support, and safe swallowing.

The facility emphasizes cleanliness and safety through its White Glove Program, which includes rigorous staff training and high standards maintained through twice-yearly surveyor visits. The team is committed to creating a home-like environment with warm, welcoming spaces including cozy resident rooms and lively common areas designed for comfort and community.

Nutrition is recognized as important to quality of life, with menus featuring regional favorites prepared with quality ingredients to provide both nutritious and pleasurable dining experiences. Personalized care plans address individual needs through a compassionate clinical team available at all times to provide patient-centered support.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 78 ratings combined

3.6★ on Google (78)

Bobbi Adams

Jun 2026

via Google

Congrats with getting the funding for upgrades and your beautiful landscape. I volunteered there when I was younger and have a elderly relative that resides down the street still. I've some of the residents there and love hearing there stories and progress. Stay blessed and I there's an employee that didn't have a phone blessed. Hope they are good!<br><br>Respectfully,<br><br>Bobbi Adams

R Beltran

Apr 2026

via Google

My sister was there for Respite care, while she was there she fell and no one knew how or when she fell. I has told she only injured her left elbow however, when I got there approx 1 hr later I helped her change into her Pj's and was buried in multiple area of her body....I brought her home.

Mistan Schmidt

Mar 2026

via Google

Great facility with friendly staff who take the time to meet with you and help you along your way. Facility is clean and looks great with recent updates being made.

Ginger

Mar 2026

via Google

Horrific. Bugs, old bldg, messy people who don't care,and unsafe

Miss Ann Flores

Dec 2025

via Google

The staff at Normandy Terrace nursing home are consistently making sure each resident is taken care of. From administration to the medical staff food and laundry service and housekeeping are all doing a great job and everyone is very kind and welcoming and loving to the residence there. The nursing staff there is diligent about the Residents medical care. And mental well-being.

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Frequently Asked Questions

What types of care does Normandy Terrace Healthcare and Rehab Center offer?

Normandy Terrace Healthcare and Rehab Center offers Skilled Nursing / Long Term Care.

Where is Normandy Terrace Healthcare and Rehab Center located?

Normandy Terrace Healthcare and Rehab Center is located at 841 Rice Rd in San Antonio, Texas.

What do families say about Normandy Terrace Healthcare and Rehab Center?

Reviews for Normandy Terrace are sharply divided, with some families praising attentive, kind staff and a clean, well-maintained facility, while others describe serious lapses in care, including an unexplained fall with injuries and reports of rushed, inattentive aides. The facility specializes in skilled nursing and rehabilitation, including wound care, orthopedic recovery, and neurological conditions like stroke and Parkinson's.

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Nearby Communities

Other senior living options within 25 miles of San Antonio.