Sherri Russell
Mar 2026
Very clean facility. The staff is always talking to the residents, making their stay more enjoyable. Very helpful staff also. We are very happy with The Pearl!!
The Pearl at The Tillers
4390 Route 71
4.4(294 ratings)
1 / 4Quick Facts
- Total units
- 105
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 105
CMS Care Compare
What Families Think
Reviews for The Pearl at The Tillers are sharply divided: some families describe attentive staff and a resident recovering well after a stroke, while others report serious lapses in basic care and communication. The overall Google rating is high, but several detailed reviews raise significant concerns about staffing and hygiene.
The Good
- Staff described as welcoming and friendly
- Residents shown improving with rehab support
- Activities like Bingo and holiday events
- Responsive to questions per some families
The Bad
- Multiple reports of neglect: unbathed, unchanged, unfed residents
- One report of only one nurse for entire building
- Reports of slow or unresponsive call lights
- One reviewer described rude, unresponsive admissions staff
AI-generated from reviews and community data.
About The Pearl at The Tillers
The Pearl at The Tillers is a skilled nursing / long term care community in Oswego, Illinois. The community is licensed for up to 105 residents.
Families rate The Pearl at The Tillers 4.4 out of 5 based on 294 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.4overall · 294 ratings combined
4.4★ on Google (294)
Allison S
Feb 2026
No working remote in my dads room for days. No shower or bath. Within 1 week of his stay he had fallen out of the hoyer 3 times. They do not clean him properly after using the bathroom which I've witnessed multiple times. Nothing was explained to him as what he could do there .. they just left him in his room .. rarely changing or even turning on the TV for him as the remote didn't work. Also no working phone in his room. I am so ashamed I put my dad here.
Carolina B
Jan 2026
The tillers staff is always so welcoming. They are always available to answer any questions and concerns to put your mind at ease. Everyone is very friendly and they always have a smile on their face.
Amanda Larrea
Dec 2025
My loved one was not served food, was not bathed, was not given his prescribed medication, and was lying in his own feces for who knows how long. This place works with a skeleton crew, one nurse for the entire building. Call lights all going off and not being tended to. There is not one ounce of care or compassion. The five star review is misleading because they likely know when their audits are.
Nicole Schmidt
Dec 2025
Doesn't appear staff is compassionate. Appears under staffed. Grandpa was left unchanged throughout day. Not placed into clean clothes. Food was not brought into his room. Really sad experience
Frequently Asked Questions
What types of care does The Pearl at The Tillers offer?
The Pearl at The Tillers offers Skilled Nursing / Long Term Care.
Where is The Pearl at The Tillers located?
The Pearl at The Tillers is located at 4390 Route 71 in Oswego, Illinois.
What do families say about The Pearl at The Tillers?
Reviews for The Pearl at The Tillers are sharply divided: some families describe attentive staff and a resident recovering well after a stroke, while others report serious lapses in basic care and communication. The overall Google rating is high, but several detailed reviews raise significant concerns about staffing and hygiene.
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