Will Dalll
Jul 2026
Horribly ran some old big bald guy is in charge and he doesn’t listen or care about humans.
1 / 6CMS Care Compare
The Pearl at Kruse Way has no detailed written reviews on file, though its overall Google rating of 3.3 stars from 54 reviews points to mixed experiences among families. The facility has earned formal quality recognition, including a Bronze Commitment to Quality award and a perfect 2022 State Survey score, suggesting strong clinical performance even without firsthand family accounts.
AI-generated from reviews and community data.
The Pearl At Kruse Way is a senior living community in Lake Oswego, Oregon offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 55 reviews.
The Pearl at Kruse Way is a 74-bed skilled nursing and memory care community in Lake Oswego, Oregon, offering rehabilitation, respite care, and an enhanced 31-bed memory care unit. The community is part of Avamere Living.
The facility provides skilled nursing care following surgery and medical conditions requiring rehabilitation, with occupational, physical, and speech-language therapists on staff to help residents regain strength and independence. Respite care services are available for families who need temporary care for their loved ones, allowing caregivers time for themselves.
The Pearl has received quality recognition including a Bronze Commitment to Quality award from the American Health Care Association and recognition in AHCA's Quality Initiative Recognition Program. In 2022, the community achieved a perfect score on its State Survey. Staff collaborate closely with residents' physicians to support recovery and goal-setting.
The community emphasizes patient-centered care with staff trained in compassionate service. Nutritional support includes personalized meal planning and dietary accommodations coordinated with the kitchen. The facility maintains an activities program and provides transportation services for medical appointments when needed.
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Help Me Choose3.2overall · 55 ratings combined
3.2★ on Google (55)
Will Dalll
Jul 2026
Horribly ran some old big bald guy is in charge and he doesn’t listen or care about humans.
david parker
Jun 2026
Stay far away from this facility. My 92 year old father was admitted about a week ago with a broken hip and shoulder after being released from St. Vincent hospital. After a few days he developed a cough and started declining cognitively. We met with the care team two days ago who really didn’t tell us anything helpful and the cough was addressed. We were assured we could reach them or someone on their team anytime. The next day I visited and he was worse. I went to the young woman behind the glass nurses station and expressed my concern and asked if they were addressing the cough. I let her know I was concerned about pneumonia and if antibiotics were being administered or if he had Covid because the facility is experiencing a Covid outbreak. She treated me like I was overreacting and said they didn’t hear anything in his lungs and gave him mucinex. After she dismissed my concerns I met with my father who said he’d thrown up. I should mention for several days he wasn’t eating and they gave him a protein drink which he said he disliked which sat by his bed all day. Previously he pressed the call button because he needed to use the restroom and was told they were understaffed and to go in his diaper and they’d clean him up later. I went home and spent an hour calling the facility hoping to talk to someone who could give me more answers. I pressed every prompt including the one if you were a doctor and got nothing but recordings to leave a message which I did. Finally I got a recording that it was after business hours and gave up. I drove back to the facility and was able to talk to a Nurse (Carol) who said she was the only nurse there and that the doctor only came once a week. I expressed my concern about Covid and she said he was negative. I expressed my concern about the cough and she said she’d listen to his breathing. I informed her of his vomitting. I said I was concerning of a UTI as he has a catheter and his cognitive decline was similar to when my mom was hospitalized for a UTI. She said they could take a urine sample. This was at 7pm. At 6am the following morning Carol called me to tell me he had thrown up twice during the night and had 7 dark stool passings and thought there could be blood in his stool and his vomit. She said she informed the doctor who declined to order transport to the hospital and asked me what the family wanted to do. I said get him to the hospital immediately. A little after 8am, not much more than 15 hours since I first addressed my concerns which were dismissed he was diagnosed with double pneumonia in the bottom of his lungs, oxygen level in the 80’s requiring oxygen, GI track bleeding, and he was anemic requiring a blood transfusion. If it wasn’t for Carols concern to call me I can only imagine how fast things could have gotten worse. Right now they are considering the ICU and I don’t know if he will survive. So once again, stay far away from The Pearl on Kruse Way.
Deborah Richards
May 2026
The Pearl provided excellent care for my husband after an extreme spinal surgery. He ended up with an infection at the hospital requiring emergency abdominal surgeries. After all of the surgeries my husband spent a month in the hospital and he was kind of at square one when discharged.<br><br>When he started at the Pearl he was unable to stand. After his month long stay, he was in good enough shape to slide transfer from a wheelchair to his bed or shower/commode. He was also able to stand for brief periods of time. He progressed enough to join the intensive Rio Rehabilitation Program at Legacy Health.<br><br>During his stay he received top notch care from Rio staff. They were very caring and met him where he was physically. The therapists pushed him to get where he needed for additional rehabilitation. Thank you Colin and Debra!<br><br>The nursing staff were caring and as timely as they could be and several nurses were standouts (like Carol and Sherry). The weekends seemed to have less staff so things could take longer. That said, they were upfront about other work they needed to do before being able to help. And when they were helping, they took all the time and care that was needed.<br><br>The food was very good with several alternatives if the main menu didn’t sound good.<br><br>Bambi was great in helping set up wheelchair transport for appointments, Sondra helped coordinate lots of appointments and helped make Rio happen. Tawnya was amazing at coordinating transition to Rio and backup plans. Penny was the nicest therapy pooch. She lifts everyone’s spirits.<br><br>I highly recommend the Pearl as a skilled nursing facility. Thanks for all you did for us!
wetzel wetzel
Apr 2026
I just left the Pearl after a 7 day stay. Words cannot express the gratitude I feel for the excellent care that I received while there. The work they do is the hardest on earth, and they tackle it with kindness, compassion, and skill. They saved my life and, more importantly, my spirit. I am eternally grateful to all the staff and special thanks to Dalia, Sofia, June Bug, Lyric, Tiffany, Ben, Eli, Carol, Sara, Tearnen, Clinton, Emily, Nadia, the cleaning staff, the kitchen, and all the others who helped me or said 👋 while I was there. You are Angels. Blessing to you all, forever 🙏🏽.<br>Sincerely,<br>Karen
Beth
Jan 2026
They need to get themselves together. Absolutely horrible to people with disabilities. If I could rate it at a zero, I would. They need to take accountability for their actions. In my honest opinion, they need to be shut down. 😒
5 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 22, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 25, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2024
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 20, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 13, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2023
Post nurse staffing information every day.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 13, 2023
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2023
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Pearl At Kruse Way offers Memory Care and Skilled Nursing / Long Term Care.
The Pearl At Kruse Way is located at 4550 Carman Drive in Lake Oswego, Oregon.
The Pearl at Kruse Way has no detailed written reviews on file, though its overall Google rating of 3.3 stars from 54 reviews points to mixed experiences among families. The facility has earned formal quality recognition, including a Bronze Commitment to Quality award and a perfect 2022 State Survey score, suggesting strong clinical performance even without firsthand family accounts.
The Pearl At Kruse Way had 5 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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