1 / 4CMS Care Compare
Peak Resources-Cherryville is a skilled nursing, assisted living, and memory care facility with a mix of experiences reported by families. Several reviewers praise individual caregivers and physical therapy staff, but multiple reviews raise serious concerns about management, communication, and basic care consistency, especially after a 2024 leadership change.
AI-generated from reviews and community data.
Peak Resources-Cherryville is a senior living community in Cherryville, North Carolina offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 33 reviews.
Peak Resources Cherryville is a nursing, assisted living, and memory care facility in Cherryville, North Carolina. The community operates as a combination rehabilitation, nursing, assisted living, and memory care facility with 70 skilled nursing beds, 33 assisted living beds, and 24 dedicated memory care beds in a secure environment. The facility has been serving the community since March 1999.
The community is Medicare-certified and designed to serve residents with complex medical conditions as well as those recovering from surgery or illness. Peak Resources Cherryville offers comprehensive rehabilitation services in collaboration with nursing care, with therapists working to help residents regain the highest level of functional independence. Rehabilitation services include physical therapy to help residents build strength and balance, occupational therapy to help with activities of daily living such as dressing and bathing, and speech therapy to assist with communication disorders and cognitive function.
The facility's approach emphasizes individual treatment plans based on each resident's specific goals, challenges, and needs. Therapists provide adaptive equipment recommendations and usage training to support residents' independence. The goal of the rehabilitation program is to help residents return to the next level of care, including home, as quickly and safely as possible.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.7overall · 33 ratings combined
3.7★ on Google (33)
Bryan Thompson
Mar 2026
My dad was here for about 5 weeks after a hospital stay. The staff was attentive and treated him well. They were also very respectful to me and my kids when we visited. A special thank you to Rick, who my dad had a special bond with. Rick always called him Pop and I knew he was in good hands with him. Unfortunately, my dad passed away 2 weeks ago. I received a sympathy card signed by several staff members. Really good experience for my family.
Rick Montgomery
Jan 2026
The Nursing director (DON) at Peak Resources has a very unprofessional attitude with no respect for the family of residents at this facility. We have had at least three meetings I have been involved with two about communication and professionalism at this facility. It continues to be ignored. My wife’s mother had taken a fall this past Friday and we were out of town and we were not informed she had fallen at 3 am in the morning. We know she is going to fall that is not the issue the issue is lack of communication with staff and residents families. We came home Sunday to find my mother in law with blood on her blouse. My wife asked her what had happened and she told her she fell. My wife then went to the nurses station to see what they knew. They had no idea she had fallen. So today being Monday my wife reached out to the Charge nurse (Casey ) for assisted living and the director of nursing to ask to talk with them. We got a very positive response from the Charge nurse and the DON Jessica responded that she hadn’t had time to complete her investigation. Today being Monday. No acknowledgment that we weren’t informed nor had she been checked out by anyone with bruising on her hip area. Due to the lack of leadership in the facility no one has the time to read the notes which are put in for communication about what has happened on each shift. So my wife’s mother went almost 48 hours without anyone checking on her hip bruises.. When asked if she thought her text was okay she did not think it was rude. It was our opinion that it was rude and unprofessional. Very. She took no accountability or apologized for the situation she is in charge of. Totally unprofessional and unacceptable behavior by a nursing director in that position. Condescending and no concern !
Annette Davis
Jul 2025
I wouldn't put a rabid yard dog in this facility!! My friend had rehab there after knee replacement, & although the physical therapy staff were great, the rest of his stay was a nightmare! No one offered to assist in a bed bath & for days ! I went over & bathed him until he could safely walk. The beds weren't changed, & when asking for pain medication, it would be 2 hrs b4 they brought it! The food was awful, & when we complained, we were told by staff that the food was contracted through a food service agency! Even speaking to the Director didn't change or improve a thing!! He was very happy when discharged!!
Jerry Mullis
May 2025
The Oaks staff have always been good to my wife. She is going on her fifth year. All shifts have been good to Diane.They love her and I can tell who does. They have good people working here. I like the staff from top to bottom
Keith Harbin
Jun 2024
The nursing staff was caring in the Assisted Living area, I think they truly cared about the patients. The management level is horrendous, all they care about is filling the beds. Couldn’t care less about the patients needs or how their decisions affected a patient.They have problems with getting patients medication ordered correctly, the physical therapy group never followed the doctor's orders. Peak put a new administrator in the Cherryville location in the early part of 2024 and he has ruined this nursing home in every way. We were paying customers, I can’t imagine how bad it must be to work for the new management. I hope this comment helps you not make the same mistake I made by putting someone at this location.
5 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024
Establish an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 9, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected May 8, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2022
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 6, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Peak Resources-Cherryville offers Memory Care and Skilled Nursing / Long Term Care.
Peak Resources-Cherryville is located at 7615 Dallas Cherryville Highway in Cherryville, North Carolina.
Peak Resources-Cherryville is a skilled nursing, assisted living, and memory care facility with a mix of experiences reported by families. Several reviewers praise individual caregivers and physical therapy staff, but multiple reviews raise serious concerns about management, communication, and basic care consistency, especially after a 2024 leadership change.
Peak Resources-Cherryville had 5 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Peak Resources-Cherryville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Peak Resources-Cherryville? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Cherryville.
Cherryville, North Carolina0 mi
4.1(31)
Assisted Living
Cherryville, North Carolina0 mi
4.1(58)
Skilled Nursing / Long Term Care
Kings Mountain, North Carolina8.7 mi
3.1(7)
Assisted LivingMemory Care
Kings Mountain, North Carolina8.7 mi
3.3(25)
Skilled Nursing / Long Term Care
Lincolnton, North Carolina9.9 mi
3.8(63)
Skilled Nursing / Long Term Care
Kings Mountain, North Carolina10.2 mi
4.9(38)
Assisted Living
Home care agencies serving Cherryville bring help to the house: daily living, companionship, and respite for family caregivers.
