4.1(58 ratings)· Cherryville average: 4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Carolina Care Health And Rehabilitation is a skilled nursing and long-term care community in Cherryville, North Carolina, rated 4.1 out of 5 based on 58 Google reviews. Beyond the rating, no specific reviewer comments or amenity details are available to describe family experiences in depth.
AI-generated from reviews and community data.
Carolina Care Health And Rehabilitation is a senior living community in Cherryville, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 58 reviews.
Carolina Care Health and Rehabilitation is a skilled nursing and long-term care community in Cherryville, North Carolina, licensed for up to 107 residents. All beds are certified for Medicare and Medicaid. The facility is equipped with private rooms, 24-hour staffing, an on-site nurse, emergency call systems, wheelchair accessibility, a restaurant-style dining room, and social activities and gathering spaces. Housekeeping and laundry services are provided, along with medication management.
The community holds a 5 out of 5 overall star rating from CMS. Most reviewers consistently praised the cleanliness of the facility, the professionalism and friendliness of staff across departments, and the quality of rehabilitation and nursing care. One reviewer wrote, "The staff is very friendly and I just cannot say enough good about them." Reviewers noted that staff members responded readily to questions and appeared attentive to residents and families. However, reviews are mixed regarding safety and incident response, with one family's experience suggesting serious concerns in that area.
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Help Me Choose4.1overall · 58 ratings combined
4.1★ on Google (58)
Tammy L
Jul 2026
Carolina Care is one of the most top notch facilities that I have ever seen. It is very clean. The staff is very friendly and I just cannot say enough good about them. They treated our family while my father-in-law was in there like we were their family and my mother was there several years ago and there was the same way then. Like I said, I would highly recommend carolina Care to anyone who is looking for a rehabilitation room or even a long-term room.
Paul Neal
Apr 2026
I went to Carolina Care for therapy to get stronger. The staff were friendly, especially Lisa, the Business Office Manager. She checked on me throughout the day and made me feel right at home. My room was clean. The rehab staff worked with me to help me get stronger. The food was good and they give you plenty to eat. Everyone has been very attentive and they kept me in the loop as far as my progress. Overall, I highly recommend Carolina Care.
Kathy Armstrong
Feb 2026
The greatest of 5 Rehabs that I have been in for past 2 years!! After my condition improved, it's like a vacation much needed! All the different staff from Administration, Social Worker, Housekeeping Erma, food service,WODERFUL CNA'S AND NURSES, AND WOW WHAT A TERRIFIC Physical therapy Dept . I wish I could name them all by name!!! P.T, Emily, Greg, Angie,Amy,Kristen, Lydia, Donna and of course Charlie! CNA'S: PRECIOUS SALLY AND MELISSA, SUNNY, AND THE ENERGIZER BUNNY(Lynn) her and Sally never stop!!! It is hard to remember all the Cna's names, but they all are very attentive friendly and professional with their care!!+ I tell everyone I meet about Carolina care Rehab and what a great experience I have had and choose C.C . If ever needed! The facility is so clean and I have w/c'd all over, and you can see the nursing home is just attentive! The Activity Director, Sherry is great, beautiful smile and joyful! I am so blessed to have been here for 4 weeks of TLC that I want forget! Don't want to forget Wanda, from Medical Records she never forget to speak to me when she came to get records beside my room! Blessings of love and joy!!!!! Gratefully blessed! KATHY AMSTRONG
Amanda Lentz
Jan 2026
For any families considering care at Carolina Care… it has taken me this long to write because my heart breaks knowing my daddy will never see 2026. On the morning of March 24, 2025, a nurse called me and said my daddy had eaten all of his breakfast and done well in therapy. That is how the conversation started. It ended with me being told another nurse walking by found him on the floor, where he had passed. When I questioned why he wasn't being monitored, the Administrator told me my father 'didn't need to be babysat.' To make matters worse, the facility couldn't even explain his death; the medical examiner had to call me the next day to ask what cause of death should be listed. My daddy did not pass away cozy in his bed. He died on the floor, with a large contusion on his head, in a place where he was supposed to be safe and cared for. I will never get over losing him this way. I hope Carolina Care remembers him. I hope they think about him when speaking to families, monitoring residents, and deciding what level of care someone “needs.” For me, this loss is something I can never move past.
Dana Avery
Dec 2025
I have been assisting a friend with moving into Carolina Care. Honestly, I was worried at first, but I can tell you it has been a great transition for him so far (and I will definitely update if that changes). All of the staff, from nurses and maintenance to assistants appear professional, well-groomed, and extremely accommodating. Not one employee has seemed bothered when asked a question or when a request is made. I have also seen great teamwork throughout. Everyone is pleasant, and I am truly amazed at the level of care they are providing him. I am very happy and look forward to seeing him thrive there. Another perk: it is beautiful, and they are currently in the process of remodeling.
4 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2025
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2025
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Mar 21, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Carolina Care Health And Rehabilitation offers Skilled Nursing / Long Term Care.
Carolina Care Health And Rehabilitation is located at 111 Harrelson Street in Cherryville, North Carolina.
Carolina Care Health And Rehabilitation carries a 4.1 out of 5 rating from 58 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Carolina Care Health And Rehabilitation had 4 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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