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Reviews of White Oak Manor-Kings Mountain are mixed, with several families praising attentive staff, cleanliness, and strong communication, while others report serious lapses in care and ongoing problems with lost laundry. The facility is a skilled nursing and rehabilitation center located near a hospital, and outcomes seem to vary significantly by resident experience.
AI-generated from reviews and community data.
White Oak Manor-Kings Mountain is a senior living community in Kings Mountain, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 25 reviews.
White Oak of Kings Mountain is a skilled nursing center offering long-term nursing care and short-term rehabilitation services in Kings Mountain, North Carolina. The facility has 154 beds and is located across the street from Carolinas Healthcare System Kings Mountain.
Nursing care is provided 24 hours a day by Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants. An interdisciplinary team develops individualized plans of care for each resident in coordination with physician orders. The community emphasizes understanding, compassion, professionalism, and respect in enhancing quality of life for residents.
The facility offers individualized activities including music, cooking groups, exercising, and gardening programs designed to support residents' recovery and engagement.
Kings Mountain provides access to local amenities and recreation. Crowders Mountain State Park offers hiking, fishing, and canoeing opportunities in a scenic natural setting. The area also features dining options including Blackwood's Drive-In, known for classic fare served in a family-friendly atmosphere, and 238 Cherokee Grill, which offers American cuisine with Southern influences.
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Help Me Choose3.3overall · 25 ratings combined
3.3★ on Google (25)
H Owens
Jan 2026
Poor care, grandma fell and had an opened bleeding head wound. Staff didn’t call me until an hour later and was not going to send her to the hospital. By the time she reached the hospital, she was admitted for 10 days. I wouldn’t trust this place again with a hamster nonetheless a person! And this isn’t the only issue we had there within 4 months of being there.
Debbie Wieland
Aug 2025
This facility gave my mom the best medical care that I could have asked for. We moved my mom to a closer location for us, but two months later we were asking to come back because my mom wasn’t getting the care that she got at Kings Mountain. From the administration to the nursing, the CNA‘s the social workers I couldn’t have asked for better for my mom. Thank you Kings Mountain. WOM..
Christa McManus
Oct 2021
My dad was a resident for four weeks during which I made six in person visits. Each visit I found the facility to be very clean, very well staffed and residences were happily engaged with each other as well as employees. For me the condition in which my dad entered White Oak Manor and the condition in which he left says everything. The care, nourishment, therapy, the assessment for the proper medications, the excellent communication from administration and nurses, as well as their exceptional kindness and professionalism allowed my dad to thrive. His words to me at the end of his stay were, “They are so good to me and feed me three delicious meals a day! I could live out the rest of my days here“ is the greatest testament to White Oak Manor of Kings Mountain. I appreciate White Oak Manor and highly recommend this rehabilitation center.
Becci Braden
Mar 2019
First off. If you want your loved one to have clean, matching clothes or any socks left, then you better do the laundry at home. My Mom was very cold natured and always wanted to be fully dressed. Several times I went in and she had shirt only. Couldn't find any of the blankets I had taken in. She was left to try to eat her meal on her own. She had dementia and very limited capabilities. She would be in her wheel chair leaning so far sideways that it looked like she was gonna fall over. I feel to this day that she did not have proper nutrition. They would say she wouldn't eat, however whenever I took something in she ate for me. EVERY time I complained, they had an excuse and of course it was in their favor. It breaks my heart that I was unable to care for her in the later stages. It wasn't until Hospice stepped in in her last week's that I felt comfortable with her care. I haven't even had time to grieve before they were calling wanting money. I'm not saying everyone there is bad, she had a CNA named Precious and I knew she would be taken care of when she was there. When she was moved to the Oak room, the two young girls took her and her bed and were actually running down the hall, having a blast like they were at an amusement park. All I can say now to them is watch out for good old Karma, she always pays a visit. Becci Braden
Mary Whiteside
Jun 2017
My mother has lived her for two years. After all the nursing homes she has been at in the Gastonia I like this one the best. She has made lots of friends. They have a lot of activities that the residents can be involved in. I am a flight attendant and I don't worry about my Mom while I am gone. I have had some problems with the laundry. They have lost a lot of her clothes and refuse to reimburse me for them. I cannot bring anything too nice for my mother to wear because it will be gone. I can't tell you how many pair of black pants I have bought her that go missing. There is a kitty that lives there name Tiger and he brings life into the place. He makes it warms and inviting. My mom loves him so much. I would recommend this place. They are good to my Mother. I would also like to mention that the staff communicates with me. When something is going on with my Mom they always call me or talk to me while I am there. I have had problems with staff not communicating with me at other places. They also have more employees than other nursing homes. Most nursing home are several understaffed. White Oak seems to have more employees which helps with me feeling like she is taken care of while I am gone. I do know that these employees are severely underpaid and they have to do so much in the care of these people. It is an extremely hard job and they all need a raise. Their job is very important and underappreciated.
4 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedCorrected Sep 10, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2025
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2025
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2024
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 14, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 14, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 14, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 14, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 14, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 14, 2023
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
White Oak Manor-Kings Mountain offers Skilled Nursing / Long Term Care.
White Oak Manor-Kings Mountain is located at 716 Sipes Street in Kings Mountain, North Carolina.
Reviews of White Oak Manor-Kings Mountain are mixed, with several families praising attentive staff, cleanliness, and strong communication, while others report serious lapses in care and ongoing problems with lost laundry. The facility is a skilled nursing and rehabilitation center located near a hospital, and outcomes seem to vary significantly by resident experience.
White Oak Manor-Kings Mountain had 4 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Home care agencies serving Kings Mountain bring help to the house: daily living, companionship, and respite for family caregivers.
