Kings Mountain Care Center Inc

Kym K

Jun 2026

via Google ↗

I am not pleased at all with this facility, my mother was placed here when she was a ward of the state, so I didn’t have much input. I became her legal guardian in February and I started asking questions about the level and quality of care and every answer I received was defensive.<br>I started looking for other facilities. Paperwork has to be sent to the new facility kings mountain memory center sent the documents but had documents of another resident, which is a huge HIPPA violation<br>When I questioned this the defensive answer I got was they’re busy and made a mistake.<br>The other issue I have is there are only 2 employees on working to care for 20 residents<br>My mother needs assistance with everything from feeding and dressing bathing etc… there’s no laughter, or happiness the employees are overworked<br>No cook, or med tech or dishwasher for that matter<br>I’m so disappointed in this facility. In closing, I want to say DO YOUR HOMEWORK before sending your loved here. I’m bringing my mommy home at the end of the month 🙏🏽🙏🏽

Tish Bullock

Dec 2024

via Google ↗

Definitely not the best experience. I initially thought going in the because it was a small facility the level of care would be more intimate the experience would be more personable and above standard than at a larger corporate facility. Boy was I wrong I was not pleased with the level of care and or assistance my loved one received during their stay. The friendliness willingness to help and care by the staff was mediocre at best. In my experience it was always more about covering up and advocating for the staff versus advocating for and making sure the residents felt comfortable and adequately taken care of, in what in most cases is now their forever home. Cleanliness was questionable at times towards the end of our stay the quality of the food and portions were questionable. There were never any daily or weekly resident activities like pitched during the tour. There were many reasons we were not happy with the care so I wouldn’t personally recommend. I know a lot of the good facilities have a waiting list. I recommend waiting it out for the place thats going to be able to provide the best care if able too. I wish I had held out and just waited for a spot to open up versus having my love one be there miserable and having to deal with mediocre care for several months.

Debbie Crocker

May 2024

via Google ↗

Kings Mountain Care Center has a home like environment and the food is excellent. The residents are taken care of like they are your mother and father. Residents are not only taken care of, but are respected as all elderly people deserve.

Stacie Rhea

Jun 2021

via Google ↗

Jackie, Patty, Carol, Karen and several others cared for my Mom in 2019 and 2020. I am especially grateful for the care Mom received through Covid. The entire staff worked very hard to keep the whole group of residents safe, healthy and comfortable. It is difficult for a family to trust the care of a loved one to others; but the reality is, homes such as KM Care are diamonds in the rough. Staff is the most important thing to a family. Debbie and Archie are blessed to have good employees. Miss Jackie and Debbie Crocker visited Mom several times in the Hospice Testa house after she left KM Care. That lets you know they learn to love their residents, no matter how difficult dementia patients can be. I will forever be thankful.

Bunky mcnabb

Mar 2021

via Google ↗

The staff are not friendly with surrounding residents in the community.