KB Smith
May 2026
Audrey bass at the front is always nice and respectful. We’re the Mahatha family
1 / 3CMS Care Compare
Peak Resources is a skilled nursing and rehabilitation center in Charlotte offering recovery-focused care and short-term respite stays, but no written family reviews are available to describe day-to-day experiences. The community's aggregate Google rating of 3.1 from 61 reviews suggests mixed to below-average satisfaction among reviewers, though specific comments aren't provided.
AI-generated from reviews and community data.
Peak Resources - Charlotte is a senior living community in Charlotte, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 63 reviews.
Peak Resources is a nursing and rehabilitation center in Charlotte, North Carolina, conveniently located on Central Avenue near downtown and the Plaza Midwood neighborhood. The facility provides adult rehabilitation and healthcare services designed for individuals recovering from surgery or illness, as well as those with complex medical conditions.
The community offers a comprehensive rehabilitation program tailored to each resident's unique needs, with a focus on helping residents achieve their maximum recovery potential. Peak Resources also provides respite care for family caregivers who need temporary relief, offering a comfortable and relaxing environment for stays of varying length.
Beyond rehabilitation services, Peak Resources addresses residents' physical, mental, and spiritual needs through various activities and programs. The facility maintains a strong commitment to patient advocacy, working closely with families to explore all available healthcare benefits and reimbursement options. Peak Resources accepts payment from Medicare, private insurance, Medicaid, and private pay sources.
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Help Me Choose3.1overall · 63 ratings combined
3.1★ on Google (63)
KB Smith
May 2026
Audrey bass at the front is always nice and respectful. We’re the Mahatha family
Tatyana
Apr 2026
LOL one star is being generous. My grandma was making great recovery when she was then transferred here. The facility looks not well kept and there was no hand sanitizer available anywhere. My grandma constantly complained of how she was treated and felt like her needs were not met. We were in the process of figuring out an alternative for her. Fast forward, my grandma has now contracted COVID here and is not expected to recover. Peak resources did not even contact us when a medical emergency happened and she was taken via ambulance to CMC MAIN. Totally unacceptable. We are in the hospital saying our goodbyes now. IF YOU LOVE YOUR FAMILY MEMBER DO NOT SEND THEM HERE!!! I will forever regret letting my grandma be in this facility.
Frux Adinfinitum
Mar 2026
Dana (nursing manager) , Freya (business office) and Ms. Louise (front desk) were all delightful. However, the staff at the nursing station are less than mediocre, which can be alarming as they are actually providing the hands on care. BUT for the sake of Dana, Freya, and Ms. Louise, I would rate this place at least a. 4.
Debbie Davis
Nov 2025
Outstanding care and compassion here - my family member was consistently supported and taken care of with capable and caring staff. I can highly recommend Peak Resources Charlotte for your loved one. The 'can do' culture is outstanding by all teammates there and you can feel the many ways they integrate your loved one into daily activities and rehab. We felt like family here and that meant more than words can say.
Father GOD of the Universe
Dec 2024
I have a loved one in Peak Resources and I’m glad I chose this facility for them. Everyone with whom I’ve come into contact with while visiting my loved one, has a caring demeanor. This facility is clean! The staff is nice and welcoming. There are activities to keep the residents engaged, the nursing staff and the activities personnel conduct regular/quarterly check-ins to keep me updated regarding my my loved ones care and to see if I have any questions or concerns. I am especially grateful to the Director of Nursing, Cynthia Hall! Cynthia is caring, compassionate and knowledgeable when it comes to her craft as the DON at Peak. May GOD bless the staff at Peak Resources for all they do for their residents 🙏🏽.
4 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 13, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 17, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 19, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 19, 2024
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 19, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 19, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2022
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 11, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Peak Resources - Charlotte offers Skilled Nursing / Long Term Care.
Peak Resources - Charlotte is located at 3223 Central Avenue in Charlotte, North Carolina.
Peak Resources is a skilled nursing and rehabilitation center in Charlotte offering recovery-focused care and short-term respite stays, but no written family reviews are available to describe day-to-day experiences. The community's aggregate Google rating of 3.1 from 61 reviews suggests mixed to below-average satisfaction among reviewers, though specific comments aren't provided.
Peak Resources - Charlotte had 4 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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