MyLivingChoice

Pavilion of Bridgeview

8100 South Harlem Avenue

3.4(55 ratings)· Bridgeview average: 3.6

Pavilion of Bridgeview, photo 11 / 5

Quick Facts

Total units
146
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
146
Therapy services
On-site therapy team includes wound care support
Regulatory history
Reviewer cites multiple state health department reports
Visiting policy
Visiting hours not always honored as stated 24/7

What Families Think

Reviews for Pavilion of Bridgeview are sharply split: many families praise the rehabilitation therapists and social workers who guided them through recovery and discharge, while a substantial number of other reviewers describe serious neglect, unsanitary conditions, and understaffing. The 3.4 average rating reflects this polarization rather than a consistently middling experience.

The Good

  • Rehab/physical therapy team praised by many reviewers
  • Social workers (Linda, Antoinette) repeatedly singled out for support
  • Several reviewers describe the facility as clean and well-maintained
  • Renovated building noted positively by prospective families
  • Nursing staff described as attentive and caring in many reviews

The Bad

  • Multiple reports of neglect, dirty rooms, or residents left unclean
  • Several reviewers describe understaffing and slow call-light response
  • Reports of rude or abusive treatment by some staff
  • Multiple reviewers criticize food quality
  • One report of inconsistent enforcement of visiting hours

AI-generated from reviews and community data.

Pavilion of Bridgeview is a senior living community in Bridgeview, Illinois offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.4 out of 5 across 55 reviews.

About Pavilion of Bridgeview

Pavilion of Bridgeview provides post-acute care, short-term rehabilitation, and skilled nursing services in Bridgeview, Illinois, designed to support recovery and help residents restore independence following hospitalization or medical events.

The facility offers comprehensive rehabilitation services with a physical therapy unit focused on helping residents regain independence. The nursing department provides direct care support, and the community emphasizes keeping residents' rooms clean and maintaining a comfortable environment during their stays.

The activities department engages residents with programming tailored to individual interests and preferences, working to motivate participation and create meaningful daily experiences for those in care.

Social services staff are available to assist with discharge planning and support for residents and their families as they prepare for transition back home.

Types of Care at Pavilion of Bridgeview

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Pavilion of Bridgeview

3.4overall · 55 ratings combined

3.4★ on Google (55)

Sara Vera

Jul 2026

via Google

⭐⭐⭐⭐⭐<br><br>Linda, the social worker at Pavilion of Bridgeview, is exceptional! She is professional, compassionate, and genuinely cares about her patients and their families. She went above and beyond to make sure everything was taken care of and always took the time to answer our questions and provide support.<br><br>Her kindness, dedication, and commitment truly made a difficult time much easier. Linda is a tremendous asset to Pavilion of Bridgeview, and I highly recommend this facility because of the outstanding care and support she provides.

Jimmie Bibbs

Jun 2026

via Google

This facility and its staff are very professional and caring in regards to my love one but I really want to give special appreciation to it’s social services Dept their were two staff members that were extremely knowledgeable and helpful and supportive in my decision making I want to say thank you Linda and Antionette

Patricia Young

Jun 2026

via Google

Our dad has been here for 6 months. Majority of the staff is awesome. Some are very caring and treat the residence as their own family. Even management is caring. However, there are a few nurses and CNA s that would do better doing something else. I complained and they dealt with the issue. I recommend this place. But l, I do advice to make sure you visit your family on a regular basis. I like that they are familiar with us as family to my dad and call if any issues. Some nursing homes can know who you are to the residence and continue to mistreat them. Those at this facility that care and enjoy their job, great cuddos to you. We appreciate you.

Greg Franks

Jun 2026

via Google

DO NOT, I REPEAT, DO NOT BRING YOUR LOVED ONES TO THIS PLACE. Your loved ones will be neglected and mistreated by the weekend and overnight staff. Unsanitary conditions, i could go on and on. Couldnt get my grandmother out of this hole of an establishment fast enough. The state needs to shut this place down!

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Government Inspection History

8 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 19, 2025Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Dec 21, 2025

Dec 4, 2025Fire Safety StandardHealth Standard10 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025

Apr 14, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2025

Oct 3, 2024Fire Safety StandardHealth Standard2 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2024

  • Have policies on smoking.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2024

May 10, 2024Health Complaint3 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2024

Dec 1, 2023Health Complaint3 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2023

Sep 20, 2023Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2023

Jul 14, 2023Fire Safety StandardHealth Standard11 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 10, 2023

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 10, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pavilion of Bridgeview offer?

Pavilion of Bridgeview offers Skilled Nursing / Long Term Care.

Where is Pavilion of Bridgeview located?

Pavilion of Bridgeview is located at 8100 South Harlem Avenue in Bridgeview, Illinois.

What do families say about Pavilion of Bridgeview?

Reviews for Pavilion of Bridgeview are sharply split: many families praise the rehabilitation therapists and social workers who guided them through recovery and discharge, while a substantial number of other reviewers describe serious neglect, unsanitary conditions, and understaffing. The 3.4 average rating reflects this polarization rather than a consistently middling experience.

How did Pavilion of Bridgeview do on recent health and safety inspections?

Pavilion of Bridgeview had 8 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pavilion of Bridgeview?

Submit the Request Information form on this page to connect with Pavilion of Bridgeview and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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