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Palmetto Landing

1016 Willa Springs Drive

4.2(25 ratings)· Winter Springs average: 4.5

Palmetto Landing, photo 11 / 6

Quick Facts

Total units
102
Licensed capacity
102 residents

California CDSS

Ownership
Operated by nonprofit Eagle Senior Living organization
Staffing ratio
Smaller community with strong resident-to-staff ratio

What Families Think

Reviewers of Palmetto Landing are largely positive, praising a close-knit, family-like atmosphere, attentive nursing leadership, and engaging activities led by a well-liked activities director. However, a handful of detailed reviews raise serious concerns about missed care tasks, slow response times, and one allegation of neglect affecting a veteran resident that ended in the resident's death.

The Good

  • Nursing supervisor Jennifer praised for quick, caring follow-up
  • Activities director Jonathan runs engaging daily programs and outings
  • Family-like, personalized atmosphere noted by many reviewers
  • Clean, well-maintained facility with pleasant courtyard
  • Good food quality mentioned by several families
  • Small size allows staff to know residents personally

The Bad

  • Several reviewers had to install cameras to confirm housekeeping and laundry were actually done
  • One detailed report alleges neglect and delayed help, including a veteran resident's death
  • Some reviewers describe overnight disruptions, like staff entering rooms at 3-4:45am
  • One report of dismissive, demeaning communication from facility director

AI-generated from reviews and community data.

Palmetto Landing is a senior living community in Winter Springs, Florida offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 4.2 out of 5 across 25 reviews.

About Palmetto Landing

Palmetto Landing is an assisted living and memory care community in Winter Springs, Florida, operated as part of Eagle Senior Living, a nonprofit organization. The community is designed to support residents in continuing their preferred activities and routines with personalized care that treats them with dignity and respect.

The community provides assistance with activities of daily living, including housekeeping, personal care, medication reminders, and transportation. This support allows residents to maintain an active and engaging lifestyle while having access to the help they need.

For residents requiring specialized care, Palmetto Landing offers a dedicated Memory Care program for those with Alzheimer's and dementia. This program is tailored to each resident's individual needs, abilities, and interests, honoring their unique life experiences.

The community emphasizes a personalized approach to senior living, taking time to understand each resident's preferences and creating a lifestyle as distinctive as the individuals it serves. Residents have opportunities to enjoy activities, develop new friendships, or spend quiet moments of relaxation within the community.

Types of Care at Palmetto Landing

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Palmetto Landing

4.2overall · 25 ratings combined

4.2★ on Google (25)

Billy

Mar 2026

via Google

The care my grandma received here for the last 2 years of her life was exceptional. Thank you to each of the nurses, aids, and ancillary staff who were so kind to her. The staff would visit her multiple times throughout the day, sometimes just to sit and chat with her for a minute. I know its cliche, but it really felt like an extended family for my grandma. I cannot say enough good things - THANK YOU ALL!

Anna Maria DeJesus

Oct 2025

via Google

I couldn’t ask for a better place to live. The staff is amazing, the management runs an extremely well organized up to the minute place. Where everyone is attended excellently with up to the latest news and everyone makes you feel right at home. I consider this a vacation with everything done for me, we even go on trips twice a week. We go on a bus operated my our Johnathan , who makes us laugh and treats us like family. I call him my adopted son. The rest of the staff also make u feel at home. Excellent management team run by Angel. Great place to live. I highly recommend Palmetto Landing to all who wish their family members to be treated like part of a family. Which we are. 😍

Liliana Gomez

Oct 2025

via Google

I recently toured Palmetto Landing, and I was genuinely impressed. The community was spotless, the residents looked truly happy, and the staff’s warmth and care were evident in every interaction. Hands down, one of the best senior living communities I’ve seen it’s clear that the team there truly loves what they do.

Mayelin De La Cruz

Oct 2025

via Google

Beautiful facility with amazing staff. Trent and Angel are very professional and reliable.

Joan - Personal

Sep 2025

via Google

We want to express our gratitude to Brian Owens and his staff at Palmetto Landings for the exceptional care they provided to our mother, Eloise. Brian was not only attentive to her needs but also listened carefully to our concerns, addressed them immediately, and always followed up with helpful feedback. His consistent communication gave us great comfort in knowing that Mom was receiving the best possible care.<br><br>As her health declined, the staff quickly adapted to her changing needs with compassion and professionalism. During our regular visits, we were continually reassured by the genuine care and concern shown not only to Mom but to all the residents. We are truly thankful for the kindness and dedication of Brian and his team.

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Frequently Asked Questions

What types of care does Palmetto Landing offer?

Palmetto Landing offers Assisted Living and Memory Care.

Where is Palmetto Landing located?

Palmetto Landing is located at 1016 Willa Springs Drive in Winter Springs, Florida.

What do families say about Palmetto Landing?

Reviewers of Palmetto Landing are largely positive, praising a close-knit, family-like atmosphere, attentive nursing leadership, and engaging activities led by a well-liked activities director. However, a handful of detailed reviews raise serious concerns about missed care tasks, slow response times, and one allegation of neglect affecting a veteran resident that ended in the resident's death.

How can families visit Palmetto Landing?

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