Ginny Long
Oct 2025
Toured the facility. I was extremely impressed. It has a very homey feeling. The people were very friendly. I look forward to becoming a member to a great community.
1 / 6Quick Facts
- Total units
- 75
- Licensed capacity
- 75 residents
- Campus size
- 15-acre campus in Seminole County
- Housing options
- Cottage-style housing available besides apartments
- Leadership tenure
- Executive director has served over 18 years
- Veteran support
- Staff provide information on veterans assistance benefits
- Unit features
- Ground-floor units include private patio and kitchen
California CDSS
What Families Think
Families frequently praise Cascade Heights for its lively activities program, longtime and stable leadership, and welcoming staff, with many tours and move-ins described as very positive experiences. However, a few reviews raise serious concerns, including one report of a severe pest problem and one detailed account of neglect and poor care in the assisted living wing.
The Good
- Highly rated, varied activities program
- Long-tenured, stable leadership team
- Warm, welcoming staff and front-desk service
- Good food with flexible dining options
- Clean, well-kept grounds and facility
- Spacious apartments and cottage-style housing options
The Bad
- One report of a serious cockroach infestation
- One detailed report of neglect, falls, and bedsores in assisted living
- One reviewer said the director was difficult to work with
- One reviewer said calls to the nurse went unreturned
AI-generated from reviews and community data.
Cascade Heights is a senior living community in Longwood, Florida offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 49 reviews.
About Cascade Heights
Cascade Heights is a senior living community in Longwood, Florida, offering both independent living and assisted living options on a 15-acre campus in Seminole County. The community provides a warm, inviting atmosphere with landscaped grounds, tranquil fountains, and peaceful courtyards designed for comfort and convenience.
Independent living residents enjoy the freedom to live on their own terms while being relieved of extensive home maintenance chores and associated costs. For those requiring additional support, assisted living provides attentive, compassionate care tailored to each person's needs, including help with activities of daily living.
The community features restaurant-style dining with flexible all-day meal options, allowing residents to enjoy meals while taking in serene views of the water. Cascade Heights emphasizes a fulfilling lifestyle with engaging activities and gracious hospitality provided by a caring, dedicated team committed to residents' comfort and well-being.
Types of Care at Cascade Heights
Assisted LivingIndependent Living
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- Outdoor Patio
- Transportation Services
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Cascade Heights
4.7overall · 49 ratings combined
4.7★ on Google (49)
Pat Ferree
Jul 2025
I loved Cascade Heights Assisted Living Facility. I loved their ground floor units with a patio and kitchen. The amenities offered were exactly what I wanted. I was very impressed!
Chris Hays
Jul 2025
Cascade Heights is a wonderful, amazing place. If you’re looking for a full service residence with amazing people then this is your home.. The staff is so wonderful and kind and the cafeteria is great and the food is terrific. You won’t find a better place in Orlando than Cascade Heights for your retirement living. It’s a beautiful environment with beautiful people. They were there for me in a time of need and I will always be thankful for their kindness.
Kimberly Smith
Jul 2025
Cascade Heights is truly a remarkable community! Not only do they have the best entertainers and residents, but their staff is terrific. The resident engagement team, led by Annie, is top-tier AMAZING—constantly creating meaningful experiences that help residents live life to the fullest. Another thing that sets this place apart is the stability of its leadership. Much of the team has been there for years, and the Executive Director, Joff, has been with the community for over 18 years!. That kind of consistency makes a real difference—you can feel the care, dedication, and strong sense of community in everything this team does. Thank you again and again to the entire team for all you do, especially Annie, Jerry, and Chan, for all the fun resident activities you pack into each day!❤️
Michael DEVITO
Jun 2025
A friend & I had occasion to meet some residents of Cascade Heights today, had lunch with them & questioned them about living at this facility. They answered our questions, with direct responses which I interpreted as truthful, which made my assessment of this facility to be above board as a Independent/Assisted Living community.<br>After lunch, we were directed to the Sales Office, where we met with the<br>Sales Director, Mary Jo Hand & the Community Coordinator, Melanie Gray.<br>Both individuals answered our questions without hesitation, especially my friend, Carl, as he had specific concerns regarding the Assisted Living portion of Cascade, regarding the availability of the nursing staff, the assistance regarding his Insurance coverage, & size of the available apartments. I believe he received the answers he was looking for.<br>Melanie took us on a tour of the facility, including a Studio & medium sized one bedroom apartments. I was impressed with the size, layout & amenities in the one bedroom apartment.<br>Back at the office, I was given some additional information regarding Veterans assistance in regards to deciding to pick Cascade as my Independent Living facility. I was quite impressed with both Sales Associates, with their forthright answers, the over-<br>all appearance of Cascade, the friend-<br>liness of the staff & the residents.<br>Although I'm not ready to make the move at this time, when the time comes, Cascade Heights will definitely be at the top of my list, for facilities I would spend the remainder of my time dwelling.<br>Thanks to Mary Jo & Melanie.
Frequently Asked Questions
What types of care does Cascade Heights offer?
Cascade Heights offers Assisted Living and Independent Living.
Where is Cascade Heights located?
Cascade Heights is located at 160 Islander Court in Longwood, Florida.
What do families say about Cascade Heights?
Families frequently praise Cascade Heights for its lively activities program, longtime and stable leadership, and welcoming staff, with many tours and move-ins described as very positive experiences. However, a few reviews raise serious concerns, including one report of a severe pest problem and one detailed account of neglect and poor care in the assisted living wing.
How can families visit Cascade Heights?
Submit the Request Information form on this page to connect with Cascade Heights and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Cascade Heights? Claim this listing to update photos, pricing, and details. It's free.
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