3.5(31 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Gardens of Eastbrooke are sharply divided: many families praise attentive, loving staff members by name and say their loved ones were happy and well cared for, while a substantial number of other reviewers report serious lapses in hygiene, staffing levels, and basic care. Complaints about urine odors, unchanged diapers, and inadequate staffing appear repeatedly alongside glowing accounts of compassionate caregivers and a homelike atmosphere.
AI-generated from reviews and community data.
The Gardens of Eastbrooke is a senior living community in Casselberry, Florida offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 31 reviews.
The Gardens of Eastbrooke is an assisted living community in Casselberry, Florida, licensed for up to 78 residents. The facility offers 24-hour staff, medication management, housekeeping, laundry service, dietary accommodations, and social activities in gathering spaces. Private rooms and bathrooms, wheelchair accessibility, and an emergency call system are available.
Reviews are mixed. Several families report that their loved ones, particularly those with dementia and Alzheimer's disease, have settled well into the community and participate in activities. Reviewers consistently praise the warmth and attentiveness of staff members and note that residents appear happy and engaged. However, other reviewers report serious concerns including unsanitary room conditions, lost or damaged clothing through laundry service, inadequate staffing levels leading to neglect of residents' hygiene and hydration, and unresponsive management when care issues were raised.
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Help Me Choose3.5overall · 31 ratings combined
3.5★ on Google (31)
Joy Sookraj
Aug 2026
Eastbrooke is a home for your elderly parents. Everyone is so friendly and professional, including Bobbie. Ms Bobbie is very professional, kind and do have a sense of humor. I highly recommend this place for your elderly parents for memory care. The place smells really nice, and it is clean.
Denies Goodman
Sep 2025
This facility is like home for my mother. The staff is always pleasant and treats her like one of the family. When we visit we are always greeted with a smile and friendly hello. Ky (a staff member) will always go out of his way to remind her she’s loved and everything will be ok. The medical staff is wonderful and work well with the doctors if needed. I’m so grateful that this was the right decision.
Jaimi Jackson
Sep 2025
Quality starts at the top!!!! There should be no doubt in your mind once you meet the administrator of this quaint Memory Care facility that your family member or loved one is in great hands! To know someone in charge takes the time to truly understand her position, the services and her staff is so reassuring! Thank you to you and your team Stephanie, for all you do!!!
Cindi Zapolnik
Sep 2025
A lovely facility with a caring compassionate staff dedicated to the wellbeing of their residents. I can't say enough about the quality of care. How blessed to have found a safe haven for my loved one. Thank you for all you do! You are truly angels on earth❤️
Briggette Johnson
Sep 2025
My mother has lived at The Gardens of Eastbrooke for about 6 months. The staffs care of her and for her is comforting in the midst of her transition from independent living. The food is great and the staff is very helpful.
The Gardens of Eastbrooke offers Assisted Living.
The Gardens of Eastbrooke is located at 201 N. Sunset Drive in Casselberry, Florida.
The Gardens of Eastbrooke carries a 3.5 out of 5 rating from 31 Google reviews. Reviews for Gardens of Eastbrooke are sharply divided: many families praise attentive, loving staff members by name and say their loved ones were happy and well cared for, while a substantial number of other reviewers report serious lapses in hygiene, staffing levels, and basic care. Complaints about urine odors, unchanged diapers, and inadequate staffing appear repeatedly alongside glowing accounts of compassionate caregivers and a homelike atmosphere. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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