1 / 5CMS Care Compare
Reviews for Palm Garden of Tampa are sharply divided. Some families highlight attentive physical therapy staff, visible rehab progress, and good communication about medications, while others describe serious neglect on the nursing side, including long delays answering call buttons and residents left in soiled diapers for extended periods.
AI-generated from reviews and community data.
Palm Garden Of Tampa is a senior living community in Tampa, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 293 reviews.
Palm Garden of Tampa is a rehabilitation and skilled nursing center in Tampa, Florida, offering comprehensive rehabilitative services to help residents regain independence and return home safely. The facility features a team of licensed professional therapists who create personalized rehabilitative programs tailored to each individual's needs and goals.
The center specializes in post-surgical and injury recovery, partnering with residents to restore their ability to engage in activities they enjoy. Therapy services are available both as inpatient care and as outpatient services for those no longer residing at the facility, with Medicare, Medicaid, and most private insurance plans covering all or part of therapy costs.
Palm Garden maintains an open visitation policy and encourages family members to visit often and regularly. The facility is Joint Commission-accredited and includes daily mail delivery to residents, as well as an option to send messages online that are printed and hand-delivered to loved ones.
The center actively recruits caregivers and Personal Care Attendants, offering training and compensation from the first day of employment as part of its commitment to building a team of dedicated healthcare professionals.
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Help Me Choose4.4overall · 293 ratings combined
4.4★ on Google (293)
angela ramirez
Jun 2026
My husband was just transferred here from the hospital yesterday so I really can't give an accurate review yet. Yesterday was a little chaotic, but today was pretty good. Nursing staff really listened to what I had to say about the medication my husband was on and I appreciate that.
Angelique Perez
May 2026
I highly recommend Palm Garden of Tampa! The facility is always clean, welcoming, and well maintained. The staff is incredibly sweet, caring, and friendly, and they truly put the residents first. You can tell they genuinely care about creating a positive and comfortable environment for everyone. Such a wonderful team and atmosphere!
Delia
May 2026
Update: I was not putting anything else up. Shawn the clinical director called the sheriff for a welfare check. Since my sibling and I have medical experience, my mother will get better care at home than in your facility. She was subjected to medical neglect. I know she was actually left in wet and or soiled diapers for periods of over two hours. My mother is able to use the bathroom, but was told to go in her diaper. I have patient care experience as a home health aide in the past and I know the rules, protocols, procedures. You don’t follow the rules . I witnessed other patients as well being neglected in your facility. Shame on you. Communication between the hospital and Palm Gardens is inefficient. Communication between supervisors and staff also seems inefficient. My family and I will not recommend this place.
james Lockwood
May 2026
UPDATE: WITHIN A COUPLE OF HOURS OF PUTTING THIS UP, THE POLICE WERE CALLED FOR A "WELFARE CHECK" ON MY MOTHER. This place is as dirty as they come. PLEASE DO NOT SEND YOUR LOVED ONES HERE. My mother was sent here as a "Rehab Center" by Baycare Hospital in Wesley Chapel. We did not know it was a nursing home. At a glance it appears to be a nice facility. It's all smoke and mirrors. My first visit with my mom was after work late. Most nights I would come from about 7:30-9pm. On my way out the first night, my mother asked me to stop by the nurses' station and get them to bring water/ice. I did so and was acknowledged by "Crystal" and the maintenance guy. I left. My mom messaged me around 5am saying she had still not gotten any water. I started bringing her bottled water every night because this was a normal occurence. They also leave the patients to pee and poop themselves and don't change them for sometimes over an hour. My mom would leave me messages overnight documenting this. My sister and I were furious. I didn't say anything out of fear of retaliation, but my sister wrote a bad review. The next day my mom and dad were visited by the I guess head honcho "Shawn" who had the gall to tell my parents that "You catch more flies with honey". No apologies, just a lecture on politics. Saturday I visited my mom. Her room mate, I think it was a Mrs. Lewis (Lula), had to use the bathroom while I was visiting. She started crying for help. My mom and I told her to push her button. No one came. 5 mins of pushing, 10 mins of pushing, 15 mins of pushing and crying. I was going to get up sooner, but my mom was "afraid they were going to fuss at her" if I went and asked for help. Finally, I got upset enough I just told my mom that I had to go try. I went out and spoke to the nurse. I was acknowledged with "we'll send someone". 10 mins go by, then 20 mins, 35 mins later someone finally comes in and after one hour, they ask what's wrong. When she told them she had to pee, they said they'd get someone. A full sixty mins went by before that poor lady was acknowledged. This place needs to be shutdown. Do not send your loved ones here.
Michelle Donett
Mar 2026
My husband is here for physical therapy rehab after a hospital stay. He seems to be progressing better with his physical therapy. He loves it when they put him on the bicycle machine in the gym. Those who come into his room are friendly and helpful. They come in periodically to ask if he needs anything. They keep me informed about his care as well. He is getting close to discharge and the therapists have been great at keeping me up to date with his progress. Also Hope and Shawn have been very helpful in pointing me into the direction of caregiver groups. I must say overall this facility deserves a 10 star compared to another facility where he was previously.
4 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2021
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2020
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2020
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2020
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2020
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2020
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2020
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2020
Give residents a notice of rights, rules, services and charges.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Palm Garden Of Tampa offers Skilled Nursing / Long Term Care.
Palm Garden Of Tampa is located at 3612 E 138th Ave in Tampa, Florida.
Reviews for Palm Garden of Tampa are sharply divided. Some families highlight attentive physical therapy staff, visible rehab progress, and good communication about medications, while others describe serious neglect on the nursing side, including long delays answering call buttons and residents left in soiled diapers for extended periods.
Palm Garden Of Tampa had 4 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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