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Palm Garden Of Tampa

3612 E 138th Ave

4.4(293 ratings)· Tampa average: 3.9

Palm Garden Of Tampa — photo 11 / 5

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Accreditation
Joint Commission-accredited facility
Therapy access
Outpatient therapy offered for former residents
Family communication
Printed messages hand-delivered to residents daily

What Families Think

Reviews for Palm Garden of Tampa are sharply divided. Some families highlight attentive physical therapy staff, visible rehab progress, and good communication about medications, while others describe serious neglect on the nursing side, including long delays answering call buttons and residents left in soiled diapers for extended periods.

The Good

  • Reviewers praise physical therapy progress during rehab stays
  • Therapy staff described as friendly, helpful, and communicative
  • Some reviewers call the facility clean and welcoming
  • Nursing staff listened to concerns about medication
  • Joint Commission-accredited skilled nursing and rehab center

The Bad

  • Multiple reports of residents left in soiled diapers for over an hour
  • Reports of very slow response to call buttons, up to an hour
  • One reviewer called communication between hospital and facility inefficient
  • One reviewer described management's response to complaints as dismissive

AI-generated from reviews and community data.

About Palm Garden Of Tampa

Palm Garden of Tampa is a rehabilitation and skilled nursing center in Tampa, Florida, offering comprehensive rehabilitative services to help residents regain independence and return home safely. The facility features a team of licensed professional therapists who create personalized rehabilitative programs tailored to each individual's needs and goals.

The center specializes in post-surgical and injury recovery, partnering with residents to restore their ability to engage in activities they enjoy. Therapy services are available both as inpatient care and as outpatient services for those no longer residing at the facility, with Medicare, Medicaid, and most private insurance plans covering all or part of therapy costs.

Palm Garden maintains an open visitation policy and encourages family members to visit often and regularly. The facility is Joint Commission-accredited and includes daily mail delivery to residents, as well as an option to send messages online that are printed and hand-delivered to loved ones.

The center actively recruits caregivers and Personal Care Attendants, offering training and compensation from the first day of employment as part of its commitment to building a team of dedicated healthcare professionals.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.4overall · 293 ratings combined

4.4★ on Google (293)

angela ramirez

Jun 2026

via Google

My husband was just transferred here from the hospital yesterday so I really can't give an accurate review yet. Yesterday was a little chaotic, but today was pretty good. Nursing staff really listened to what I had to say about the medication my husband was on and I appreciate that.

Angelique Perez

May 2026

via Google

I highly recommend Palm Garden of Tampa! The facility is always clean, welcoming, and well maintained. The staff is incredibly sweet, caring, and friendly, and they truly put the residents first. You can tell they genuinely care about creating a positive and comfortable environment for everyone. Such a wonderful team and atmosphere!

Delia

May 2026

via Google

Update: I was not putting anything else up. Shawn the clinical director called the sheriff for a welfare check. Since my sibling and I have medical experience, my mother will get better care at home than in your facility. She was subjected to medical neglect. I know she was actually left in wet and or soiled diapers for periods of over two hours. My mother is able to use the bathroom, but was told to go in her diaper. I have patient care experience as a home health aide in the past and I know the rules, protocols, procedures. You don’t follow the rules . I witnessed other patients as well being neglected in your facility. Shame on you. Communication between the hospital and Palm Gardens is inefficient. Communication between supervisors and staff also seems inefficient. My family and I will not recommend this place.

james Lockwood

May 2026

via Google

UPDATE: WITHIN A COUPLE OF HOURS OF PUTTING THIS UP, THE POLICE WERE CALLED FOR A "WELFARE CHECK" ON MY MOTHER. This place is as dirty as they come. PLEASE DO NOT SEND YOUR LOVED ONES HERE. My mother was sent here as a "Rehab Center" by Baycare Hospital in Wesley Chapel. We did not know it was a nursing home. At a glance it appears to be a nice facility. It's all smoke and mirrors. My first visit with my mom was after work late. Most nights I would come from about 7:30-9pm. On my way out the first night, my mother asked me to stop by the nurses' station and get them to bring water/ice. I did so and was acknowledged by "Crystal" and the maintenance guy. I left. My mom messaged me around 5am saying she had still not gotten any water. I started bringing her bottled water every night because this was a normal occurence. They also leave the patients to pee and poop themselves and don't change them for sometimes over an hour. My mom would leave me messages overnight documenting this. My sister and I were furious. I didn't say anything out of fear of retaliation, but my sister wrote a bad review. The next day my mom and dad were visited by the I guess head honcho "Shawn" who had the gall to tell my parents that "You catch more flies with honey". No apologies, just a lecture on politics. Saturday I visited my mom. Her room mate, I think it was a Mrs. Lewis (Lula), had to use the bathroom while I was visiting. She started crying for help. My mom and I told her to push her button. No one came. 5 mins of pushing, 10 mins of pushing, 15 mins of pushing and crying. I was going to get up sooner, but my mom was "afraid they were going to fuss at her" if I went and asked for help. Finally, I got upset enough I just told my mom that I had to go try. I went out and spoke to the nurse. I was acknowledged with "we'll send someone". 10 mins go by, then 20 mins, 35 mins later someone finally comes in and after one hour, they ask what's wrong. When she told them she had to pee, they said they'd get someone. A full sixty mins went by before that poor lady was acknowledged. This place needs to be shutdown. Do not send your loved ones here.

Michelle Donett

Mar 2026

via Google

My husband is here for physical therapy rehab after a hospital stay. He seems to be progressing better with his physical therapy. He loves it when they put him on the bicycle machine in the gym. Those who come into his room are friendly and helpful. They come in periodically to ask if he needs anything. They keep me informed about his care as well. He is getting close to discharge and the therapists have been great at keeping me up to date with his progress. Also Hope and Shawn have been very helpful in pointing me into the direction of caregiver groups. I must say overall this facility deserves a 10 star compared to another facility where he was previously.

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Frequently Asked Questions

What types of care does Palm Garden Of Tampa offer?

Palm Garden Of Tampa offers Skilled Nursing / Long Term Care.

Where is Palm Garden Of Tampa located?

Palm Garden Of Tampa is located at 3612 E 138th Ave in Tampa, Florida.

What do families say about Palm Garden Of Tampa?

Reviews for Palm Garden of Tampa are sharply divided. Some families highlight attentive physical therapy staff, visible rehab progress, and good communication about medications, while others describe serious neglect on the nursing side, including long delays answering call buttons and residents left in soiled diapers for extended periods.

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