MyLivingChoice

Pacifica Companies

1775 Hancock St STE 200

3.3(82 ratings)

Pacifica Companies — photo 11 / 7

Quick Facts

Year opened
1978
Day program
Adult day care available for non-residents living at home
Footprint
Communities spread across 13 US states

What Families Think

This listing covers the multi-state Pacifica Senior Living / Pacifica Companies portfolio rather than a single address, and the reviews reflect that scale: many describe positive experiences with caring staff at specific communities, while a large number of others report serious frustrations with corporate responsiveness, refunds, and maintenance across various properties. Because feedback spans dozens of different locations, individual community experience may vary widely from what's described here.

The Good

  • Staff described as caring and compassionate at several locations
  • Memory care staff praised for dedication during COVID
  • Wide range of care levels from independent living to hospice
  • On-site medical staff and medication management available
  • Transportation and social/recreational activities offered

The Bad

  • Numerous reports of long delays or failure to return security deposits/refunds
  • Many reviewers describe corporate and local management as unresponsive to calls/emails
  • Multiple complaints about maintenance delays, mold, and unresolved repairs
  • Some reports of billing disputes, rate hikes, and continued charges after move-out
  • A few reviews raise care-quality concerns, including dietary needs and staff licensing

AI-generated from reviews and community data.

About Pacifica Companies

Welcome To Pacifica Senior Living

Established in 1978, Pacifica Senior Living is proud to do what we love and truly believe in: providing compassionate, personalized care that ensures dignity and respect for all of our residents across the country. With senior living communities in Arizona, California, Florida, Idaho, Nevada, New Mexico, North Carolina, South Carolina, Oregon, Rhode Island, Texas, Washington, and Utah, we have dedicated ourselves to offering award-winning Independent Living, Assisted Living, Memory Care, and Respite Care programs to America’s seniors and their families.

As we approach 90 communities and find our family-owned company on the top 20 list of Argentum's 150 Largest Senior Living Providers, we are humbled to have the opportunity to serve the residents who have chosen to make our communities their home.

We welcome you to learn more about Pacifica Senior Living, our goals, our mission, our communities, and the numerous awards we have won through the years. You can find us on Facebook, Instagram, and our community websites as we share special events along with news and engaging content that provides additional insight on our unique Pacifica communities.

We’d love for you to join the Pacifica Senior Living family and settle into a senior living community that will have you or your loved ones enjoying your retirement years to the fullest. Contact us today to start your senior living journey and join the Pacifica Senior Living family. We can’t wait to welcome you home.

Independent Living

You Deserve a Never-Ending Vacation

On the job or at home, you’ve worked hard all your life. Now, it’s your time to enjoy retirement living to the fullest. No grass to mow or home repairs to tend to – simply relax and focus on the things you love to do. It all starts with selecting a luxurious and carefree independent living apartment home.

In Your Area

Once you find a Pacifica community in your area, take a look at the various floor plans. You’ll see that we provide you with a number of unique spaces to meet diverse tastes. When you find one that feels like home to you, feel free to start packing your bags.

Assisted Living

To find the right mix of independence and support, you or your loved one will be assessed for an Individualized Service Plan. This ensures dignity and privacy, while providing a helping hand 24 hours a day. Our residents receive the utmost attention and assistance with activities, such as:

•    Meals
•    Medication Management
•    Incontinence Care
•    Bathing & Dressing
•    Mobility
•    Transportation

In Your Area

Once you find a Pacifica community in your area, take a look at everything we have to offer. Whether the resident is challenged by Alzheimer's, dementia, vision loss, fatigue, poor balance, choosing Assisted Living is a big step. Our team will review your options, walk you through everything and provide you with complete peace of mind.

Respite Care

Feel Free to Come & Stay for a Spell

Sometimes, you just need a little extra help. Pacifica is here for you or a loved one. We offer short-term living options to fit your needs. As an extension of our family, you’re welcome to experience quality care and a community that feels like home.

In Your Area

Find a Pacifica community in your area if any of these or other circumstances come up:

•    You or a loved one is being discharged from a hospital or nursing home, but may still need some extra help to ease the transition to home.
•    A family member or caregiver is going away on vacation, and you need a temporary place to rest your head and have your needs attended to by our professional staff.
•    You’re thinking about moving into a Pacifica Senior Living Community, but want to fully experience the lifestyle before making a final decision.

Memory Care

Security Around The Clock

Progressive memory loss. Dementia. Alzheimer’s. These can all be very overwhelming conditions. We understand, and you can rest assured that our caring staff treats residents with the dignity and respect they deserve. From a fully personalized care plan to our compassionate staff, Pacifica not only puts your mind at ease, but takes the time to enrich the lives of residents facing these issues.

In Your Area

Once you find a Pacifica community in your area, take a look at everything we have to offer. We invite you to visit a community and inquire about our Music and Memory Program. This innovative approach uses an iPod loaded with a personalized music playlist to help stimulate the mind. Many of our residents have experienced wonderful results, such as recovering lost memories and even improving cognitive function.

Day Care

A Meaningful Way to Fill Each Day

Say goodbye to solitary days and join us for enriching, fun and social activities. Even if you live on your own or with family, we welcome you to spend the day with us. Like our residents, we’ll work with you, your family members and physician to tailor a plan that caters to your needs and preferences.?

In Your Area

Once you find a Pacifica community in your area, take a look at everything we have to offer. Along with meeting new people, your days will be filled with a variety of activities, such as:

•    Field Trips
•    Recreational Activities
•    Shopping Outings
•    Arts and Crafts
•    Social Activities
•    Live Entertainment
•    Educational Activities
•    Games and Movies
•    Plus Breakfast, Lunch and Snacks

About Us

Pacifica Senior Living, a division of Pacifica Companies founded in 1978, has communities throughout Arizona, California, Florida, Idaho, Nevada, New Mexico, North Carolina, South Carolina, Oregon, Rhode Island, Texas, Washington, and Utah. Please contact a community near you for more information on how Pacifica Senior Living can help you and your family. Our communities offer Independent Living, Assisted Living, Memory Care, Adult Day Care, Respite and Skilled Nursing.

Pacifica Senior Living is a dynamic growing senior living company that provides elegant senior living throughout the United States. We are always seeking highly motivated, focused and determined people to join our team! Our Senior Living options include: Independent Living, Assisted Living, Memory Care, Skilled Nursing, Namaste Therapy, Hospice, Home Health, and Personalized Living.
 
Privately owned, Pacifica strives to create a lifestyle of independence, security and peace of mind for each individual and their family. We do what we love and what we truly believe in – provide compassionate, personalized care services that ensure dignity and respect. Our dedicated, professional team supports each resident and goes above and beyond to help them feel at home.

Our mission is to do what we love and what we truly believe in: providing compassionate, personalzied care services with dignity and respect. As we approach 80 communities and find ourselves at #20 on Argentum's list of 150 Largest Providers, we are humbled to have the opportunity to serve the many thousands of residents who have chosen to make our communities their home. We warmly welcome each resident to our Pacifica family, and view it as a tremendous honor that we can meet their needs—ranging from Independent and Assisted Living, to Memory Care. As we continue to press forward through this challenging battle with COVID-19, we remain focused on elevating the quality of the lives of each of our residents while striving to protect them from this virus to which they are particularly vulnerable. We will continue to press on, remaining resolute in our efforts to expand our ability to meet the needs of even more seniors, while remaining true to our mission and grateful for the many lives we have the privilege of serving.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.3overall · 82 ratings combined

3.3★ on Google (82)

Kevin Allen

Jul 2026

via Google

Pacifica residential AKA SFR 2012-1 Florida LLC. Does not respond for months I did not have hot water in the second bathroom. The tree in the front was supposed to be trimmed before we moved in July 2025. The HOA is heavy on violations but your office says or does nothing. The spring broke on the garage door still no response. 2 notice to cure letters and 4 other certified letters and no response. No one answers the phone. Not sure how you are getting keys back as your local numbers are disconnected. The address is 12827 Hampton Lakes Circle Boynton Beach, FL 33436. You respond to google reviews but not sure if you are going to take care of the problems. I have been paying out of my pocket to resolve issues that your failure to respond. You got the homes from HUD but then rent them to disable veteran to have no hot water in part of the house. High water bill due to a leak and high electric bill.

MAGALY HERNANDEZ

May 2026

via Google

Very disappointed with the handling of my security deposit at Benoist Farms in West Palm Beach. I returned the apartment on March 31st, and after weeks of emails, calls, and visits to the office, I still have not received my deposit check or any clear answers. Nobody seems to know anything, and communication has been extremely poor. Tenants deserve better follow-up, professionalism, and transparency.

Stefanía quinones

Apr 2026

via Google

En el apartamento que estamos he presentado muchísimos problemas tanto desde acueducto hasta infraestructura interna, siempre problemas contantes donde hemos intentado contactarnos por correo y llamada, estamos en otro estado así que no hemos podido ir directamente, todos nuestros correos y llamadas no han recibido respuesta, jamás recomendaría este lugar les importa CEROOOOOOO ayudar a la gente, solo les interesa el dinero.<br>Al firmar un contrato con ellos lean cada mínima letra por qué seguramente están buscando estafarlos o perjudicarlos de alguna manera.

Mario Garcia

Apr 2026

via Google

Mi name is Mario García and I was a residente of St Andrews Palm Beach ,1081 N Benoist Farm Rd, ,West Palm Beach ,Fl, 33411. I had an extremely disappointing experience with this company. It has been two months since my lease ended, and I am still waiting for the return of my security deposit, with no clear explanation or resolution. Their customer service is practically nonexistent. The email address provided for communication does not work, which is completely unacceptable. When calling by phone, the representatives are uninformed, unable to provide answers, and show no willingness to assist. The lack of professionalism and accountability is alarming. A company that handles customers’ deposits should have clear, accessible, and transparent processes. In this case, none of that is present. This situation is completely unfair and raises serious concerns about their business practices. Unfortunately, this level of negligence may warrant legal action. I do not recommend renting any property through this company. My experience has been extremely negative. Rating: 0 stars (if that were possible).

Cherry Horsley

Dec 2025

via Google

I’ve been calling these people in California since November no one has answered the phone, not even the receptionist Shame on y’all for taking people money in the state of Florida I live in Jacksonville Florida in Lauren Grove Apartments, where they will not fix these damn apartments. My motor went out my AC unit the people down here telling me because of you all will not send the money to get it approved to get another motor to be fixed. This is why I have no air or no heat in my apartment but guess what I am getting me an attorney. I am going to get the best attorney here is in Jacksonville, Florida to go after y’all Damn people up there in California shame on y’all‼️‼️‼️

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Frequently Asked Questions

What types of care does Pacifica Companies offer?

Pacifica Companies offers Assisted Living, At-Home Care, Independent Living, Memory Care and Respite / Short-Term Care.

Where is Pacifica Companies located?

Pacifica Companies is located at 1775 Hancock St STE 200 in San Diego, California.

What do families say about Pacifica Companies?

This listing covers the multi-state Pacifica Senior Living / Pacifica Companies portfolio rather than a single address, and the reviews reflect that scale: many describe positive experiences with caring staff at specific communities, while a large number of others report serious frustrations with corporate responsiveness, refunds, and maintenance across various properties. Because feedback spans dozens of different locations, individual community experience may vary widely from what's described here.

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Nearby Communities

Other senior living options within 25 miles of San Diego.