4.3(65 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Owen Valley Rehabilitation and Healthcare Center are sharply divided: some families praise specific caregivers for compassionate, attentive care, while others describe serious lapses in basic nursing care, hygiene, and nutrition. The facility's overall rating is solid, but the negative reviews raise real concerns about consistency of care.
AI-generated from reviews and community data.
Owen Valley Rehabilitation and Healthcare Center is a senior living community in Spencer, Indiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.3 out of 5 across 65 reviews.
Owen Valley Rehabilitation and Healthcare Center is a skilled nursing and long term care community in Spencer, Indiana, licensed for up to 113 residents. The facility is Medicare and Medicaid certified and operates as a non-profit corporation. It offers 24-hour staffing, on-site nursing care, private rooms with private bathrooms, a secured memory care unit, and a newly renovated therapy room with equipment and staffing that includes physical, occupational, and speech therapists.
The community provides amenities including a restaurant-style dining room, cable and satellite television, medication management, housekeeping, laundry service, emergency call systems, wheelchair accessibility, and gathering spaces for activities. Dietary accommodations are available for residents with specific nutritional needs.
Reviews of Owen Valley are mixed. Several reviewers describe welcoming staff, cleanliness, and attentive care during their relatives' stays, with particular praise for the memory care unit and therapy services. However, multiple reviewers report serious concerns, citing missed medications, delayed care, inadequate dietary accommodations, inattentive nursing staff, and general neglect of residents' needs. Some families describe deteriorating conditions and raised concerns about the facility's responsiveness to complaints.
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Help Me Choose4.3overall · 65 ratings combined
4.3★ on Google (65)
Jolie Long
Apr 2026
I got to visit my mom while she's here in memory care & I'm extremely grateful for Ashley, Kelli & Oma! Thank you ladies for taking such wonderful care of my mom!! & thank you to everyone else that I did not get names of!! Clean establishment & you can tell everyone who works here genuinely cares about the residents. 🙏🏼💜🙏🏼💜
Dustin Jewell
Mar 2026
It was a really great visit
Vicki Walker
Feb 2026
Employees always speak to me when come in. Always clean. Rehab went well know what their doing to help you get better
Donna Gribblr
Dec 2025
Owen Valley could not be better in anyway. They have taken excellent care of my brother. I live so far it’s had to get there but I know he has the best care anyone could ask for. Kelli is a guardian angel and I’m so blessed to have Tom in her care. But everyone there is just awesome!!
Pamela Miller
Sep 2025
My mother has been at the rehab for almost a year now, at first it was good but has declined considerably, our mother has no teeth or dentures and yet they do not accommodate her nutritionally, they constantly send her potato chips corn hard dried up meat and so on. They pay no attention to her and her needs, night time meds are always late 10 pm and after therefore shes putting herself to bed (she’s 92 and unstable) call lights go unnoticed. I can go on and on, my sister and myself are there everyday to make sure she gets the care she needs.
3 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 27, 2026
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2025
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 27, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2024
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2024
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2024
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2024
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2024
Develop a communication plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2024
Establish emergency prep training and testing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2024
Meet other general requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Owen Valley Rehabilitation and Healthcare Center offers Skilled Nursing / Long Term Care.
Owen Valley Rehabilitation and Healthcare Center is located at 920 W Highway 46 in Spencer, Indiana.
Owen Valley Rehabilitation and Healthcare Center carries a 4.3 out of 5 rating from 65 Google reviews. Reviews of Owen Valley Rehabilitation and Healthcare Center are sharply divided: some families praise specific caregivers for compassionate, attentive care, while others describe serious lapses in basic nursing care, hygiene, and nutrition. The facility's overall rating is solid, but the negative reviews raise real concerns about consistency of care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Owen Valley Rehabilitation and Healthcare Center had 3 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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