4.4(36 ratings)· Jacksonville average: 4.2
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Ortega Gardens is an assisted living community in Jacksonville, Florida, that holds a 4.4 out of 5 rating from 36 Google reviews. Beyond this rating, no detailed review text or amenity information was provided, so specific strengths and weaknesses can't be confirmed.
AI-generated from reviews and community data.
Ortega Gardens is a senior living community in Jacksonville, Florida offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 36 reviews.
Ortega Gardens is an assisted living community in Jacksonville, Florida, specializing in memory care for residents with dementia. The community offers 24-hour staff, medication management, dietary accommodations, housekeeping and laundry service, an emergency call system, wheelchair accessibility, and gathering spaces for social activities.
Most reviewers praised the staff's compassionate and professional approach to dementia care, describing a respectful atmosphere where residents feel at home. Families noted that staff members are trained in specialized memory care and treat residents with dignity and kindness. One reviewer, a former nurse, wrote that staff provided "the very best of care in a beautiful setting." Reviews were mixed on some aspects of staffing conduct, with one reviewer reporting concerns about professionalism.
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Help Me Choose4.4overall · 36 ratings combined
4.4★ on Google (36)
Pam Gillespie
Jul 2026
My husband was a resident at Ortega Gardens. He had the very best of care. The staff treated both of us with dignity and respect. It is not an easy job caring for someone with dementia but they did it with kindness and skills that I appreciate as a former nurse. I can’t say enough about the great care in a beautiful setting.
Anthony James
Mar 2026
Me and my church family visited this nursing we love it and will be coming back soon
Bethany Woody
Feb 2026
2 years ago we placed my brother in memory care at Ortega Gardens in Jacksonville Fl. It was a very emotional and trying time for our family. Brian Sheridan’s guidance was a huge help to us and definitely a blessing. Every time I step into Ortega I am impressed with the professional, friendly and very respectful atmosphere. My brother is very content and feels right at home here. The staff are here to help and continue to do an excellent job with the residents, family member’s, and visitors.<br>If we have any questions they are excellent at responding quickly. I am very impressed with the staff and how they maintain their day to day. I’m happy to see that my brother is happy and comfortable here. A big thank you to the owners and the staff. You are doing a great job!!
Rico Jones Sr
Sep 2025
Staff is very unprofessional. They don’t treat residents right
David Nechvatal
Oct 2024
Last year our family diligently looked at and visited many assisted living homes with some type of memory care for my mother. Some not very good. Thankfully, we came upon Ortega Gardens memory care and what a blessing it was. They are specialized in working and caring for dementia patients. Equally, all of their staff are trained on the compassionate care that was needed for them. Their facility is set up with three identical neighborhoods. From the least affected patients to the ones who progressively go thru dementia and need more care. This way they live and interact with the residents that are in about the same similar condition. It's an outstanding model that more long term care facilities should adopt. Unfortunately, most of the other place we visited lumped all of the dementia patients together. It was sad and not conducive to their disease and certainly not compasionate.<br>The family would sincerely like to thank Ortega Gardens and all of their staff for the care and compassion they showed our Mom throughout her stay and most importantly in her final days.
Ortega Gardens offers Assisted Living.
Ortega Gardens has not published its pricing. For context, communities in Jacksonville that publish rates start around $4,520 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Ortega Gardens is located at 5760 Timuquana Rd in Jacksonville, Florida.
Ortega Gardens carries a 4.4 out of 5 rating from 36 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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