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Noble House of Jacksonville

6561 San Juan Avenue

3.3(51 ratings)· Jacksonville average: 4.2

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Quick Facts

Total units
136
Licensed capacity
136 residents

Florida AHCA

Memory care security
No separate locked unit for dementia residents
Transportation
Staff arrange rides to medical appointments
Rehab services
On-site rehab therapy available to residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Noble House Senior Living are sharply divided: many families praise specific caregivers as warm, patient, and attentive, while a large number of other reviewers report serious problems including bed bug infestations, persistent urine odors, falls that went unreported or poorly handled, and difficulty reaching staff or administration by phone. The community sits at a 3.3 average from 51 reviews, reflecting this split experience.

What reviewers praise

  • Staff frequently described as caring and patient
  • Specific caregivers like Taylor singled out for praise
  • On-site rehab helped one resident improve noticeably
  • Staff arrange transportation to medical appointments
  • Movie room, game room, and social gathering spaces
  • Staff help manage medications and daily needs

What reviewers flag

  • Multiple reports of bed bug infestations in resident rooms
  • Several reviewers describe persistent urine smell and dirty conditions
  • Multiple accounts of falls with delayed or hidden medical response
  • Repeated difficulty reaching staff or management by phone
  • Some reviewers cite understaffing and poor food quality

AI-generated from reviews and community data.

Noble House of Jacksonville is a senior living community in Jacksonville, Florida offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 51 reviews.

About Noble House of Jacksonville

Noble House of Jacksonville is an assisted living community licensed for up to 136 residents. The community offers 24-hour staff, medication management, housekeeping, wheelchair accessibility, an emergency call system, and restaurant-style dining, along with gathering spaces and social activities.

Reviews are mixed. Positive reviewers report that staff provide attentive care, help with medications and appointments, and maintain comfortable rooms and common areas including a movie room, game room, library, and cafeteria. However, multiple reviewers raised concerns about cleanliness, mentioning odors and bedding issues, and reported infestations. One reviewer noted problems with dining room atmosphere due to noise and resident conflicts. Other reviewers cited difficulties reaching management and concerns about supervision and incident reporting.

Types of Care at Noble House of Jacksonville

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Noble House of Jacksonville

3.3overall · 51 ratings combined

3.3★ on Google (51)

Kimberly Harnage

Mar 2026

via Google ↗ · Report

Horrible place! They said it was restaurant style dining but yet they feed their residents hot dogs and bologna for dinner. The place is infested in bed bugs you can see them crawling around. The ladies bed was infested with them and her bedding had not been changed in a long time. They are neglecting the people there.<br>They are taking 3000+ dollars a month per resident, but not taking proper care of them. They don’t properly monitor health conditions either. My mom was only there 13 days before her health conditions spiraled and landed her into the hospital.<br>She fell within the first two days of being there and no one took her to get her checked out after the fall. Then when she ended up in the hospital for other health reasons, they discovered two broken ribs from the fall.<br>The communication is horrible. You call several times and never get anyone on the phone leave messages and never get phone calls back.<br>Do not send your loved ones here! This place is a joke for a senior living center. It’s not well maintained either. There’s chipped paint everywhere and worn out furniture. It’s ridiculous! Do the math $3000 a month x 136 beds. I don’t know what they’re spending their money on, but it’s not the residents well-being.

Peter “Pete” Waite

Jan 2026

via Google ↗ · Report

People are allowed to play personal Bluetooth speakers in the dining room, making meals hard to enjoy. Other residents arguing adds to the chaos, which makes the whole experience unpleasant at best. I would say, reconsider, if you or a loved one are planning to come here.<br>After living here for a while, I discovered that they have bed bugs. I have been bitten numerous times, as has my roommate. All they do is spray the bugs with bug spray, and wash the linens and that is all they do about it. Many residents are now complaining about them and I am adding pictures of bed bugs, in my bed on this review.<br>They don't give you enough money out of your check each month to last for any amount of time. And one of the nurses scared me so badly, yelling into my room, unannounced, while I was in the bathroom that I dropped one of my phones in the toilet and the administration is refusing to replace it. Their nurse was responsible for this loss; it should not have occured.<br>Some of the residents here are absolutely filthy and don't bathe or change their clothes. It's no wonder they have bed bugs.<br>There is not any milk served, except for the occasional bowl of cereal, ever, and the food, overall, is pitiful! The menus the state inspectors see are not what is served, at all. There are no fresh fruit or fresh vegetables served, regularly. There might be an occasional slice of orange, but everything else comes out of a can. Breakfast is a waste of time!<br>The latest foolishness and crookedness of the administrator is that they now have the cleaning staff preparing meals,on certain days. I don't know about anyone else, but I don't want the person who scrubs my toilet, plating my lunch! Now that's cheap!!<br>I would not want anyone I know to deal with the nasty conditions of this place or most of the residents. They seem allergic to soap and water.

Jinx Kota

Dec 2025

via Google ↗ · Report

No just no. Just keep going. Look for another place for placement. Anytime you try and call for anything the ED and management don’t want to answer the phone half the time. Bad enough the staff have a time telling them things that go on within the buildings. Some of the staff may love the residents as their own but EDs don’t appreciate it and see it. But all they want to do is also take the credit they do for the residents. And the other majority of the staff talk to the residents like crap and don't care. They're just there chasing a check and have their face in their phones and never engaging with the residents. The facility is hardly cleaned PROPERLY. Staff aren't trained properly either in times of emergency. Half the time major things get brushed under the rug instead of getting reported.<br>So don't send your family here. Or recommend anyone here. Just look else where.

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Frequently Asked Questions

What types of care does Noble House of Jacksonville offer?

Noble House of Jacksonville offers Assisted Living.

Where is Noble House of Jacksonville located?

Noble House of Jacksonville is located at 6561 San Juan Avenue in Jacksonville, Florida.

What do families say about Noble House of Jacksonville?

Noble House of Jacksonville carries a 3.3 out of 5 rating from 51 Google reviews. Reviews of Noble House Senior Living are sharply divided: many families praise specific caregivers as warm, patient, and attentive, while a large number of other reviewers report serious problems including bed bug infestations, persistent urine odors, falls that went unreported or poorly handled, and difficulty reaching staff or administration by phone. The community sits at a 3.3 average from 51 reviews, reflecting this split experience. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Noble House of Jacksonville?

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