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Cedar Hill Nursing And Rehab Center

5888 Blanding Blvd

3.5(38 ratings)· Jacksonville average: 4.2

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Cedar Hill Nursing And Rehab Center, photo 11 / 2

Quick Facts

Total units
120
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Therapy Services
On-site physical therapy available for residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Cedar Hill are sharply divided: several families praise the compassionate, hands-on care from nursing leadership and therapy staff, while other reviewers describe serious concerns about cleanliness, responsiveness, and physician oversight. This split suggests experiences can vary significantly depending on staff and circumstances.

What reviewers praise

  • Nursing director praised for personal, attentive care
  • Physical therapy team credited with excellent hands-on work
  • Admissions director described as going above and beyond
  • Billing staff kept families informed on insurance issues
  • Facility manager checked in personally with families

What reviewers flag

  • One report of severe cleanliness issues, including a roach infestation
  • One report staff rarely answered phones or returned calls
  • One report the resident was never seen by a physician
  • One report of a rude office staff and unwelcoming front lobby

AI-generated from reviews and community data.

Cedar Hill Nursing And Rehab Center is a senior living community in Jacksonville, Florida offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.5 out of 5 across 38 reviews.

About Cedar Hill Nursing And Rehab Center

Cedar Hill Nursing and Rehab Center is a skilled nursing and long-term care community in Jacksonville, Florida, licensed for up to 120 residents. It is government-owned and Medicare and Medicaid certified. The facility offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, medication management, housekeeping, laundry service, dietary accommodations, and wheelchair accessibility.

The facility maintains a CMS overall rating of 3 of 5 stars. Reviews are mixed. Some families report receiving attentive, knowledgeable care from nursing staff and praise the facility's professionalism and teamwork. Others describe serious concerns about cleanliness, pest control, food quality, responsiveness to phone calls, and security protocols.

Types of Care at Cedar Hill Nursing And Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Cedar Hill Nursing And Rehab Center

3.5overall · 38 ratings combined

3.5★ on Google (38)

Ingage Ed.

May 2026

via Google ↗ · Report

Walked in and no one asked name or business there. Receptionist walked in back to admissions person instead of calling extension. Said she was at lunch. They want cash...private pay only. Lobby was not inviting and not safe. Anyone can walk in without addressing self and business. Never asked who I was. Off my list. See state reviews and history of ownership. You will find most facilities have some issues but first impressions and documented past are most important when leaving your precious cargo.

Mike Barber

Oct 2024

via Google ↗ · Report

My father was a patient at Cedar Hill Nursing and Rehab Center for 3 months prior to his passing in the facility. He was admitted with multiple issues including a very tricky Afib heart condition and we knew that he may not make it back out. I truly believe that Sitoria the DON and the CNA team did the best that they could while handling my fathers care. They were all very knowledgeable in answering questions and also made sure that we got to speak to his doctors when we requested. Joel and Debbie in p/t were excellent in working with him. Tessa Mooney the Admissions Director was amazing and went above and beyond her job responsibilities numerous times by also checking in and making sure his needs were being met. She truly cares about the patients that she accepts and are being cared for in the facility. Jan Beaty in the front office kept me very informed on anything insurance related and was also readily available to answer any questions along those lines. Gary Cooke the facility Manager also came in a few times to see if everything was going well and to see if we had any concerns. It is a tough decision to trust the care of a loved one in a facility of this type. But, I have no regrets in entrusting the staff at Cedar Hill Nursing and Rehab Center.

Tamy Martin

Apr 2024

via Google ↗ · Report

Take my rating as advice. Do NOT send your family members here. My family member passed away here. This was one of the most incompetent, filthy, smelled awful, roaches infestation was like nothing I've ever seen, uninhabitable "Care Centers" I've ever encountered. Food was awful, staff never responded if at all, no one ever answers the phone or returned calls and voice-mail, never saw a physician once the entire time my family member was there, the furniture, beds, equipment all falling apart, so old much of it was faulty. I could go on and on. The yard and parking lot was full of cat food bowls for the 10 plus stray cats out front sitting on my car. The nursing staff was poor, the case management spoke to me 3 times and I never received anything I requested. The office staff were rude in person and in emails. This facility was more interested in financial details than my family members care. This experience has scared myself and my family forever. This facility doesn't deserve a 1 rating. Beware!

Ashley Godwin

Jan 2024

via Google ↗ · Report

Our families are our most valuable treasure, and we trust the nurses and facilities to take complete care of our loved ones. That’s a massive amount of trust. DON Satoria Coster put her heart and soul into the care and welfare for not only my grandmother but for all the residents and staff at Cedar Hill Nursing and Rehab. I am so thankful that I found this facility and am extremely grateful for the care that my grandmother received 💕💕💕💕

Dayon Holland

Jan 2024

via Google ↗ · Report

During my tour at this facility the staff were very professional and friendly, I experienced excellent customer service upon entrance.The Director of Nursing Satoria Coster was very detailed with explaining processes implemented to ensure a better quality of life for the residents. It truly takes a team to lead a skilled facility, and I saw excellent team work at this facility.

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Government Inspection History

5 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 30, 2026Fire Safety StandardHealth Standard6 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 3, 2026

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2026

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2026

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2026

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2026

Mar 31, 2026Fire Safety Complaint1 citation
  • Meet fire sprinkler requirement for tall buildings.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 5, 2026

Aug 9, 2024Fire Safety StandardHealth Standard15 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2024

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2024

Oct 17, 2023Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 7, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 7, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 7, 2023

Jul 21, 2022Fire Safety StandardHealth Standard2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Cedar Hill Nursing And Rehab Center offer?

Cedar Hill Nursing And Rehab Center offers Skilled Nursing / Long Term Care.

Where is Cedar Hill Nursing And Rehab Center located?

Cedar Hill Nursing And Rehab Center is located at 5888 Blanding Blvd in Jacksonville, Florida.

What do families say about Cedar Hill Nursing And Rehab Center?

Cedar Hill Nursing And Rehab Center carries a 3.5 out of 5 rating from 38 Google reviews. Reviews for Cedar Hill are sharply divided: several families praise the compassionate, hands-on care from nursing leadership and therapy staff, while other reviewers describe serious concerns about cleanliness, responsiveness, and physician oversight. This split suggests experiences can vary significantly depending on staff and circumstances. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Cedar Hill Nursing And Rehab Center do on recent health and safety inspections?

Cedar Hill Nursing And Rehab Center had 5 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Cedar Hill Nursing And Rehab Center?

Submit the Request Information form on this page, or contact Cedar Hill Nursing And Rehab Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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