1 / 6Home Instead is an in-home care and hospice agency serving Orange Park and the surrounding Jacksonville area. The overwhelming majority of reviews describe close, dependable relationships with individual caregivers who provide practical help—meal prep, personal care, medication reminders—alongside genuine emotional support for clients living with dementia, Alzheimer's, or recovering from illness. A single review raised concerns about caregiver availability and training in more remote parts of the service area.
AI-generated from reviews and community data.
Home Instead is a home care agency serving Orange Park, Florida offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.9 out of 5 across 50 reviews.
Home Instead is a home health and hospice care provider in Orange Park, Florida, offering in-home support for seniors and families navigating serious illnesses like Alzheimer's and dementia.
Families consistently praise the caregivers for genuine compassion and reliability. Many describe long-term relationships built with individual caregivers who bring practical skill, meal preparation, medication management, household tasks, personal grooming, alongside emotional presence. One family noted their caregiver "keeps me grounded" and builds self-esteem through encouragement and attentiveness. Families also highlight responsive office staff who help arrange care quickly, particularly during hospital transitions. The tone across reviews emphasizes peace of mind and the feeling that caregivers treat clients as whole people, not just care assignments.
One review raised concerns about availability and caregiver training in remote service areas, though this represents a minority view. The service holds a 4.8 out of 5 rating across 49 Google reviews, with the vast majority reflecting deep family satisfaction with care quality and caregiver consistency.
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Help Me Choose4.9overall · 50 ratings combined
4.9★ on Google (50)
Tiffany Smith
Aug 2026
Mary Mee has been helping with my mother for a little over a month now, my mother is very hard to deal with and doesnt like people but she absolutely loves Mary, Mary has been a God sent for my father and I. I would definitely recommend calling if you need help with a loved one, you wont be disappointed.
Janet Capps
Jul 2026
Susan is the most EXCELLENT worker we have EVER has; since my mother has been with Home Instead! She helps out with everything! Cudos to Susan and keep up the great work! Sincerely, B. Capps
John Romig
Jun 2026
Using Home Instead was a great experience. Leyah was wonderful. I looked forward to her coming to help me every day. She was wonderful for my success in getter better. Anytime I called Home Instead, they were very professional & loved working with Kayla.
Lakeicha Noble
Jun 2026
I truly Enjoy working for this company with my 15 plus year experience this is one the best companies far as for Home care and caregiving services. The staff is amazing and versatile. They truly care. I’m glad to be apart of this rewarding team.🤗⭐️❤️😊
Tom Key
Apr 2026
I am very satisfied with your employee Kathy Mills who is an excellent worker. She takes very good care of my husband who has dementia. She is a very caring person who gives 100% in everything she does for him. I would highly recommend her for any caregiver position.
Home Instead offers At-Home Care.
Home Instead is located at 1532 Kingsley Ave Ste 105 in Orange Park, Florida.
Home Instead is an in-home care and hospice agency serving Orange Park and the surrounding Jacksonville area. The overwhelming majority of reviews describe close, dependable relationships with individual caregivers who provide practical help—meal prep, personal care, medication reminders—alongside genuine emotional support for clients living with dementia, Alzheimer's, or recovering from illness. A single review raised concerns about caregiver availability and training in more remote parts of the service area.
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