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Orchard Pointe Health Campus

702 Sawyer Road

4.7(71 ratings)· Kendallville average: 4.7

Orchard Pointe Health Campus, photo 11 / 5

Quick Facts

Total units
58
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
58
Memory care approach
Trained companions engage residents via life story
Rehab partnership
Pharmacy and rehab care via outside partner
Short-term stays
Respite care from a few days to weeks
Pet policy detail
Pets allowed except in skilled nursing buildings

What Families Think

Reviewers, many of whom experienced rehab stays for family members, consistently praise Orchard Pointe Health Campus for attentive staff, cleanliness, and strong recovery outcomes. Families highlight the quality of meals and the sense of community between residents and staff, with several returning for repeat rehab stays. No significant complaints appear in the available reviews.

The Good

  • Staff described as attentive and genuinely caring
  • Multiple reviewers praise cleanliness of the facility
  • Rehab therapy credited with real recovery progress
  • Meals frequently called excellent by families
  • Staff continuity noted across repeat rehab stays
  • Warm, family-like atmosphere for residents

AI-generated from reviews and community data.

Orchard Pointe Health Campus is a senior living community in Kendallville, Indiana offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 71 reviews.

About Orchard Pointe Health Campus

Orchard Pointe Health Campus is a senior living community in Kendallville, Indiana, operated by Trilogy Health Services. The campus offers multiple levels of care including independent living apartments, assisted living, memory care, skilled nursing services, and adult day services to meet residents at their current care needs.

Assisted living at the community provides support with daily tasks and medications, allowing residents to maintain independence while receiving help when needed. Memory care services are available for residents navigating Alzheimer's disease and dementia, utilizing the Best Friends Approach with trained companions who understand each resident's life story and offer consistent engagement through Daily Rhythms programming from morning until night.

The community features skilled rehabilitation services including physical therapy, occupational therapy, and speech-language pathology for residents recovering from falls or other acute conditions. Post-acute residents receive pharmacy and rehabilitative care through a partnership with Synchrony Health Services. Respite care is also available for short-term stays ranging from a few days to several weeks.

Lifestyle programming emphasizes social connection and engagement, with activities including fitness classes through the Vitality program, arts experiences through the Artisan program, enrichment clubs, games, live music, and themed events. Residents participate in scheduled outings, family visits, and community events. Chef-prepared meals are included with most levels of care and accommodated to resident preferences, including heart-healthy, diabetic-friendly, and texture-modified options.

The campus features gathering spaces, libraries, community rooms, outdoor walking paths, activity areas, fitness spaces, beauty and barber services, and landscaped courtyards. Most apartments are unfurnished, allowing residents to bring their own furniture and belongings. Laundry and housekeeping services are included with most care levels. Most Trilogy care levels are pet-friendly for well-behaved pets meeting community guidelines, though policies vary by location and exclude skilled nursing halls or buildings.

Safety features include clinical-grade alert systems and monitoring technology available in all communities except Patio Homes to ensure residents can quickly receive assistance when needed.

Types of Care at Orchard Pointe Health Campus

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly
  • Walking Paths

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Orchard Pointe Health Campus

4.7overall · 71 ratings combined

4.7★ on Google (71)

Audrey Winter

Apr 2026

via Google

Orchard Pointe Health Campus is truly a wonderful facility! The level of care they provide to residents is exceptional, and it’s clear that the staff genuinely care about each individual’s well-being and happiness. One of the things that really stands out is the wide variety of activities available. There’s always something engaging going on, from social events to wellness programs, helping residents stay active, connected, and fulfilled. The environment feels warm, welcoming, and vibrant. It’s reassuring to know that residents here are not only receiving high-quality care but are also enjoying a full and enriching lifestyle. I would highly recommend Orchard Pointe to anyone looking for a supportive and uplifting community!

Lexie LaLone

Apr 2026

via Google

My great grandma loves Orchard Point! The staff is amazing!!

Matthew Potter

Mar 2026

via Google

Very beautiful place, helpful and friendly staff, and home of the best activities director ever.

nanette meyer

Mar 2026

via Google

The staff at Orchard Pointe is top notch! My 93 year old mother needed rehab and they were great! After a week she had a massive stroke, it was evident that she would not be recovering. the staff was so supportive and took such great care of her. There were respectful to her and to us the whole time. I highly recommend this organization to anyone who is looking for elder care.

Eli Hogan

Dec 2025

via Google

Crystal Kennedy at Orchard Point is truly exceptional. As the Sales Director, she sets the gold standard for professionalism, integrity, and care. From the very first interaction, Crystal is knowledgeable, responsive, and genuinely invested in creating a smooth and positive experience. She communicates clearly, follows through on every detail, and makes you feel confident and well-supported at every step. Her leadership, market insight, and commitment to excellence are evident in everything she does. Orchard Point is fortunate to have her, and anyone who has the opportunity to work with Crystal will quickly see why she is so highly regarded. Highly recommend!

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Government Inspection History

4 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 14, 2026Health Complaint1 citation
  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026

Mar 13, 2026Fire Safety StandardHealth Standard6 citations
  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2026

Jan 10, 2025Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

Jan 26, 2024Fire Safety StandardHealth Standard3 citations
  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Orchard Pointe Health Campus offer?

Orchard Pointe Health Campus offers Memory Care and Skilled Nursing / Long Term Care.

Is Orchard Pointe Health Campus pet friendly?

Yes. Orchard Pointe Health Campus lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Orchard Pointe Health Campus located?

Orchard Pointe Health Campus is located at 702 Sawyer Road in Kendallville, Indiana.

What do families say about Orchard Pointe Health Campus?

Reviewers, many of whom experienced rehab stays for family members, consistently praise Orchard Pointe Health Campus for attentive staff, cleanliness, and strong recovery outcomes. Families highlight the quality of meals and the sense of community between residents and staff, with several returning for repeat rehab stays. No significant complaints appear in the available reviews.

How did Orchard Pointe Health Campus do on recent health and safety inspections?

Orchard Pointe Health Campus had 4 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Orchard Pointe Health Campus?

Submit the Request Information form on this page to connect with Orchard Pointe Health Campus and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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