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Ascension Living Sacred Heart Village

515 N Main St

4.6(106 ratings)

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Ascension Living Sacred Heart Village — photo 11 / 5

Quick Facts

Total units
133
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
133
Affiliation
Catholic-rooted community welcoming residents of all faiths
Care continuum
Aging in place across independent, assisted, and skilled care
Therapy access
On-site physical therapy and rehabilitation services
Cost structure
Predictable costs maintained across all levels of care

What Families Think

Families describe caring, attentive nursing staff and a well-regarded memory care unit at Sacred Heart Village, but several reviewers report serious communication gaps and facility upkeep problems. Food quality was flagged as a recurring disappointment, even as some praised the ease of not having to cook or manage medications.

The Good

  • Nursing staff described as compassionate and attentive
  • Memory care unit praised as excellent
  • Staff help residents with meals, laundry, and medications
  • On-site physical therapy supports recovery after illness
  • Staff take time to explain care options to families

The Bad

  • Multiple reports of poor communication from staff and doctors
  • One report of mold, leaks, and non-working showers
  • Two reviewers criticized poor food quality
  • One report of staff gossiping about residents' personal details

AI-generated from reviews and community data.

About Ascension Living Sacred Heart Village

Ascension Living Sacred Heart Village is a continuing care retirement community in Avilla, Indiana, offering independent living, assisted living, skilled nursing, rehabilitation, and memory support services. The community is designed to allow residents to age in place, moving seamlessly between care levels as health needs change.

The community provides a full range of personalized care services with an emphasis on compassionate attention and service excellence. Care is delivered by devoted, compassionate caregivers inspired by the community's Catholic roots and Ascension Living's mission to serve the mind, body, and spiritual needs of residents and families, welcoming people of all faiths.

Amenities and services include dining options, social and recreational activities, educational programs, wellness offerings, spiritual opportunities, scheduled transportation, housekeeping, and flat linen service. The community maintains a clean, safe, and secure environment and offers maintenance-free residences with flexible floor plans, including duplex units, designed to suit individual needs and preferences.

Sacred Heart Village emphasizes an active lifestyle with engaging programming and learning and volunteering opportunities. The community is located near downtown comforts and cultural opportunities, both within the campus and in the surrounding area. Residents benefit from the security of knowing all levels of care support are available in one location at predictable costs.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.6overall · 106 ratings combined

4.6★ on Google (106)

Stacey Poage

Apr 2026

via Google ↗

UPDATE: For 8 months my parents have lived in assisted living and have been so very happy. My father recently passed away to short illness. The entire staff showed such compassion to not only my mother but to our whole family. They even took care of her dog while we were at my fathers bedside. They continue to help my mom through this difficult time, with such love and understanding. Such a wonderful staff throughout the Assisted Living at Sacred Heart!<br>After much research it was decided to move my parents 250 miles here to Sacred Heart. One is in rehab and other is in assisted living, staff has been so compassionate and accommodating with every step of the way. Within a week and the outstanding care my mother is receiving she has made major improvements, even family can tell over the phone. My only regret was not bringing them sooner.

ang alexander

Jan 2026

via Google ↗

Thank you for caring and being helpful.

Melody Custer

Aug 2025

via Google ↗

I went today to visit my sister in law..all the staff and workers were so caring and concerned about my loved one..louise custer. They served her ..her dinner...and it looked so gross...she didn't eat it. I don't think a dog would eat it.please..please do better guys. The food sucks

Maria Stepanyan

Aug 2025

via Google ↗

You need to give your residents access to more online apps and websites. My friend there can't socialize properly because of your restrictions. He is not even that old yet and he has to live like he's got 2 years of life left. Have some actual sympathy!

Ford Thomas

May 2025

via Google ↗

So disappointed! Staff is too busy gossiping and causing problems than doing their jobs. Facility is run down, some showers do not work, rooms are small and crowded for 2 residents, windows have mold around them and are not sealed properly, have been lied to several times in regards to flight management and care plan discussions are followed through. Found bugs in a residents food! Ceilings leak. Run down. They hide the holes in the walls with furniture or decor. How one resident can know details about other residents…shame on staff for taking part! NO COMMUNICATION! Do not expect them to contact you about anything, they do not answer the phones in the wings, they don’t return phone calls in the front office, you will NEVER hear from the doctor or RN. Was so much nicer when it was SACRED HEART. Find a place that is clean and does not have a turnover in staff.

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Frequently Asked Questions

What types of care does Ascension Living Sacred Heart Village offer?

Ascension Living Sacred Heart Village offers Skilled Nursing / Long Term Care.

Where is Ascension Living Sacred Heart Village located?

Ascension Living Sacred Heart Village is located at 515 N Main St in Avilla, Indiana.

What do families say about Ascension Living Sacred Heart Village?

Families describe caring, attentive nursing staff and a well-regarded memory care unit at Sacred Heart Village, but several reviewers report serious communication gaps and facility upkeep problems. Food quality was flagged as a recurring disappointment, even as some praised the ease of not having to cook or manage medications.

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