MyLivingChoice

Oneida Health Rehabilitation & Extended Care

323 Genesee Street

2.2(29 ratings)

Oneida Health Rehabilitation & Extended Care, photo 11 / 5

Quick Facts

Total units
160
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
160

What Families Think

Oneida Health Rehabilitation And Extended Care is a skilled nursing and long-term care community in Oneida, New York, licensed for up to 160 residents. Google reviewers rate the community 2.3 out of 5 based on 28 reviews, indicating that many families have had a below-average experience. No detailed review text, amenities, or pricing information were provided.

The Good

  • Offers skilled nursing and long-term care services
  • Licensed capacity for up to 160 residents

The Bad

  • Low overall Google rating of 2.3 out of 5
  • Rating reflects 28 reviews, suggesting a consistent pattern of dissatisfaction
  • No published pricing or amenity details available

AI-generated from reviews and community data.

Oneida Health Rehabilitation & Extended Care is a senior living community in Oneida, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 2.2 out of 5 across 29 reviews.

About Oneida Health Rehabilitation & Extended Care

Oneida Health Rehabilitation And Extended Care is a skilled nursing / long term care community in Oneida, New York. The community is licensed for up to 160 residents.

Families rate Oneida Health Rehabilitation And Extended Care 2.3 out of 5 based on 28 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Oneida Health Rehabilitation & Extended Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Oneida Health Rehabilitation & Extended Care

2.2overall · 29 ratings combined

2.2★ on Google (29)

Faith Marie

Jul 2026

via Google

If I could leave a negative review- I would. From the first day of my mother being admitted to this facility, it was nothing but pure neglect and negative interactions. She had called to be helped to the bathroom and had to wait so long she urinated on herself, not once, but twice. Then was left in her own urine for hours and it took me personally getting ahold of the supervisor of the facility to get her cleaned up. She was also denied her pain medication and we were given ever excuse possible as to why, she ended up missing 7 doses and having to wait over 12 hours before she was offered anything other than plain over the counter Tylenol. They were also unequipped to handle her serious seizure and bipolar disorder, not even having the medication on site prior to admission which had been stated days before she was sent over there, and did not receive it for hours past when she is supposed to get it. For days it was the same fight for her pain medication, only ever being somewhat resolved after I would have to go in personally or call supervisors to have them administer the medication. Her seizure and bipolar meds were never given at consistent times. Before I physically removed her from the facility, the final breaking point was the absolute violation of patient and disabled persons rights when a nurse did not bring her medication for several hours past when she had asked, had my mother walk down the hallway unattended to get it and had her wait so long she asked for a wheelchair because she was in so much pain, to which they denied and stated “I am not going to walk all the way down there to bring your medication right now, so you can either wait and I’ll get it now or you can go back down there and wait until I want to bring it to you”, and then continued to leave her unattended to hobble back down the hallways by herself. This place is a joke and should be investigated on negligence and violation of patient rights. We also had asked for her MAR (medical administration records) multiple times and was never given it or able to view- which is a severe violation of HIPPA laws, as well as a blood test that was not spoke about to her prior nor were any questions as to why they were taking her blood answered until I was wheeling her out of the facility on my own, another severe violation of HIPPA and could even be considered medical battery and medical treatment without consent. Do not bring or allow your family members to be brought to this facility unless you hate them.

Scott Winckler

Apr 2026

via Google

RUN FAR FAR AWAY AND AVOID THIS PLACE AT ALL COSTS!!!! They would rather spend 2 minutes telling you why they couldn't do something rather then spending 30 seconds to do it. Every staff member has a different excuse for why something happened, HORRIBLE COMMUNICATION! My mother never got half the medication she was prescribed, it came from a med cart 100 feet away, and they would say here is your evening meds, we asked which meds, they say , ur evening ones, we'd ask which ones, they would list 2, then we would ask about the other 3, and get oh yeah thats in there to. Several times mom wouldn't get her medication because they didn't have it or supposedly she already got it, or one of 50 other excuses. They would let the call bell go unanswered for an hr or more. They would leave my mom in a soiled diaper for 90 minuotes of more that caused a uti and her going septic. They created a bed sore and then said wound care would be 7 days away to look at it one "wound care nurse" stated its fine and doesn't need anything, but never even looked at the wound. The food was absolutely disgusting. Prison food is better!!!!. For pt my mom might get 30 minutes a day, and they never pushed her to get better, and i knew more then her physical therapist which was very sad. They would never let my mom sleep more the 1 hr at a time at night, gotta check vitals, gotta do this or that, after 2 weeks there, my mom was way worse then when she got there and had to go back to the hospital. One staff member would come in almost every morning and tell my mom, "Your going to die here". Another staff manager would come to my mom's room and knew my mom had very bad nerves in her feet that if you touched them it was very very painful, so then as she was leaving, would tap on my mother's feet making her jump and call out in pain and she would respond "I know you like that". How cruel can u be? If you complained to the managers, they would say "Thats unacceptable and we need to do better" but nothing changed. This is just some of the Terrible things that happened, but to summarize, if u want to die, or kill your loved one, send them here. I hope this place gets shut down. Sad thing is its attached to onieda hospital and the hospital is great. The rehab hospital is not. I strongly believe they definitely were a factor in my mom's death!

Mary Mac

Feb 2026

via Google

Deb Trotz social worker, has been so very pleasant and helpful to me. She has answered my questions is respectful and and knows her job! She is a wonderful asset to your facility. I give her A plus

Miguel Casul

Apr 2025

via Google

My son Michael has been staying in your facility for about 4 months now. My experience with your staff personnel has been very positive. The people at the vent unit are very friendly and professional. They definitely work very hard to whip patients back on their feet and go far and beyond the call of duty. Being that my son is 100% disable. I have visited a lot of health care facilities and I have to say this facility is the very best. My son and I are extremely happy of this place. May God bless all the medical staff in this facility.

Joe M

Mar 2025

via Google

I wish I would have read these reviews after suggesting my mother be moved there for rehab after a fall. Rehab...ya right. She spent most of the time in her bed and was told she could not get up without assistance which rarely came. When I asked about discharge we had a 10 minute phone conference which was useless. Finally I pushed saying she is doing everything including dressing and toileting herself so why is she not being discharged. Their response--"oh yea we were just going to call you". Amazing. She was suddenly ready to go. They lost a bunch of her clothes and her walker so they let her borrow one. We had asked about taking her for a day for a family event. One person says fine another says no you have to be trained, so I got "trained". Took her to a doctor appointment and fortunately the doctors office was on the ball and said if she was seen by an outside physician she would loose benefits. Their response--"oh we thought you were taking her to a specialist". If you have a loved one there stay on top of their care. Better yet find a different place. No wonder medicaid/medicare only gives them a two star rating!

Request information

Ask about availability, pricing, or a tour. Your details go only to Oneida Health Rehabilitation & Extended Care, never sold or shared.

Government Inspection History

4 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 27, 2026Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 26, 2026

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 22, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2026

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2026

  • Ensure gas and vacuum piping is labeled.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2026

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2026

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2026

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

Apr 25, 2025Health Complaint1 citation
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 15, 2025

Apr 12, 2024Fire Safety StandardHealth ComplaintHealth Standard24 citations
  • Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024

  • Ensure medical gas and vacuum systems have documented maintenance programs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024

  • Have elevators that firefighters can control in the event of a fire.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity C of L: potential for minimal harm, widespreadCorrected May 30, 2024

Jan 25, 2022Fire Safety StandardHealth Standard5 citations
  • Have a properly installed medical gas master alarm panel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2022

  • Ensure gas and vacuum piping is labeled.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2022

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Oneida Health Rehabilitation & Extended Care offer?

Oneida Health Rehabilitation & Extended Care offers Skilled Nursing / Long Term Care.

Where is Oneida Health Rehabilitation & Extended Care located?

Oneida Health Rehabilitation & Extended Care is located at 323 Genesee Street in Oneida, New York.

What do families say about Oneida Health Rehabilitation & Extended Care?

Oneida Health Rehabilitation And Extended Care is a skilled nursing and long-term care community in Oneida, New York, licensed for up to 160 residents. Google reviewers rate the community 2.3 out of 5 based on 28 reviews, indicating that many families have had a below-average experience. No detailed review text, amenities, or pricing information were provided.

How did Oneida Health Rehabilitation & Extended Care do on recent health and safety inspections?

Oneida Health Rehabilitation & Extended Care had 4 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Oneida Health Rehabilitation & Extended Care?

Submit the Request Information form on this page to connect with Oneida Health Rehabilitation & Extended Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Oneida Health Rehabilitation & Extended Care? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Oneida.