MyLivingChoice

Oakwood Village Rehab Services

5833 American Parkway

3.5(8 ratings)· Madison average: 4

Oakwood Village Rehab Services, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
40
Ownership
Locally-owned, not-for-profit, faith-based provider
Affiliation
Sponsored by 37 Lutheran congregations
Continuum of care
Part of a continuing care retirement community

What Families Think

Reviewers consistently praise the nurses, therapists, and CNAs at Oakwood for compassionate, hands-on care, especially during rehab stays and end-of-life hospice situations. A few reviews raise serious concerns about administrative decisions, including a premature discharge that led to a fall and hospitalization, and a complaint about a breach of confidential information.

The Good

  • Nurses and therapists described as wonderful and skilled
  • Staff praised for compassion during hospice and end-of-life care
  • Rehab therapy helped patients regain strength and mobility
  • Clean facilities noted by a family member

The Bad

  • One report of premature discharge leading to a serious fall
  • One report of staff mishandling confidential information
  • Independent therapist cited history of discharging patients too early

AI-generated from reviews and community data.

Oakwood Village Rehab Services is a senior living community in Madison, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.5 out of 5 across 8 reviews.

About Oakwood Village Rehab Services

Oakwood is a continuing care community in Madison, Wisconsin, designed to support residents at every point along the continuum of care. The community emphasizes growth, happiness, health, and security for those who call it home.

Residents enjoy easy access to Madison's cultural life, natural surroundings, and educational opportunities, allowing them to stay engaged with the wider city while living within a supportive community setting.

Oakwood residents have the freedom to pursue personal interests and hobbies without the burden of everyday chores, giving them more time to focus on what matters to them.

Natural beauty is a hallmark of the Oakwood campuses, which feature walking trails, resident garden plots, and maintained gardens for residents to enjoy and explore.

Community connection is central to daily life at Oakwood, with residents and staff building relationships through shared meals, walks, and everyday interactions. Residents are also encouraged to take part in nature activities, volunteering, and spiritual life, contributing to a stronger sense of community and purpose.

Oakwood is part of Oakwood Lutheran Senior Ministries, a not-for-profit organization sponsored by 37 Lutheran congregations.

Types of Care at Oakwood Village Rehab Services

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Security
  • Walking Paths

Activities

  • Birthday / Holiday Parties
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Oakwood Village Rehab Services

3.5overall · 8 ratings combined

3.5★ on Google (8)

marylin bohatkiewicz

Jul 2026

via Google

Kind, compassionate, communicative,effective,<br>Knowledgeable, skilled

Pat Elliott

Jan 2026

via Google

The physical therapists and nurses were wonderful to my father. My complaint is with the administrative staff who stupidly discharged my father before he was strong enough to go home. I pleaded with them to keep my father longer so he could at least walk with the aid of a walker. I told them that another potentially catastrophic fall was inevitable should they discharge him. A day later my prediction came true. He fell on the bathroom floor when I was home with him. He had a large gash and a day later he had hip surgery. Today he is resting uncomfortably at Meriter Hospital. Yesterday, I had a conversation with an independent physical therapist in Madison who told me that Oakwood Rehabilitation had a history of releasing patients before they were ready to go home. This will not happen to my father again. When my father is transferred to his next rehabilitation facility, my instructions to the doctors and caseworkers at the hospital will be to transfer him anywhere but Oakwood. Kudos to the therapists and nurses who took great care of my father. Thumbs down to the clowns who thought he was ready to go home. My father is suffering today because of your negligence.

Melissa Moskalik

Sep 2025

via Google

My dad had a brief stay here when he was at the end-stage of his cancer battle. The staff were absolutely fantastic and so caring. The day before dad died, a staff member saw me crying in the hallway and gave me a great big hug. On the day of dad’s passing, the staff went above and beyond to comfort me and my sister. They also cleaned him up so nicely right after he passed. He looked so clean and handsome. They let us take our time with him to just sit with him and say goodbye. The staff here really makes this place.

Greg Fogle

Dec 2023

via Google

3 weeks before this review, my mom entered Oakwood due to declining health and entered hospice care at that time. I read these reviews before bringing her to Oakwood and had some concern over them. I lost my mom a couple of days ago but have to share what a great experience my family (and mom) had at Oakwood. She received fantastic care! We were watching, checking and paid attention to every aspect of her care - it was wonderful. I highly recommend Oakwood! Great care, clean facilities and good people there!

Dale Weichmann

Jul 2019

via Google

Beware - This place has a Non-Confidential Issue with Confidential Information. They have Very Loose Lips when you even ask them to keep something Confidential. - Beware

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Government Inspection History

5 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 22, 2025Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 10, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 10, 2025

Jul 29, 2025Fire Safety StandardHealth Standard16 citations
  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2025

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2025

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2025

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2025

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

Jun 6, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 5, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 2, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2024

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2024

  • Install properly constructed and protected linen or trash chutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 11, 2024

  • Have elevators that firefighters can control in the event of a fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2024

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2024

  • Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 18, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2024

  • Construct fire resistant interior walls.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2024

Jul 27, 2023Health Complaint2 citations
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 27, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 27, 2023

Mar 15, 2023Fire Safety StandardHealth Standard4 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 16, 2023

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 2, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Oakwood Village Rehab Services offer?

Oakwood Village Rehab Services offers Skilled Nursing / Long Term Care.

Where is Oakwood Village Rehab Services located?

Oakwood Village Rehab Services is located at 5833 American Parkway in Madison, Wisconsin.

What do families say about Oakwood Village Rehab Services?

Reviewers consistently praise the nurses, therapists, and CNAs at Oakwood for compassionate, hands-on care, especially during rehab stays and end-of-life hospice situations. A few reviews raise serious concerns about administrative decisions, including a premature discharge that led to a fall and hospitalization, and a complaint about a breach of confidential information.

How did Oakwood Village Rehab Services do on recent health and safety inspections?

Oakwood Village Rehab Services had 5 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Oakwood Village Rehab Services?

Submit the Request Information form on this page to connect with Oakwood Village Rehab Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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