MyLivingChoice

Oakwood Village Rehab Services

5833 American Parkway

3.5(8 ratings)· Madison average: 4.2

Oakwood Village Rehab Services — photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
40
Ownership
Locally-owned, not-for-profit, faith-based provider
Affiliation
Sponsored by 37 Lutheran congregations
Continuum of care
Part of a continuing care retirement community

What Families Think

Reviewers consistently praise the nurses, therapists, and CNAs at Oakwood for compassionate, hands-on care, especially during rehab stays and end-of-life hospice situations. A few reviews raise serious concerns about administrative decisions, including a premature discharge that led to a fall and hospitalization, and a complaint about a breach of confidential information.

The Good

  • Nurses and therapists described as wonderful and skilled
  • Staff praised for compassion during hospice and end-of-life care
  • Rehab therapy helped patients regain strength and mobility
  • Clean facilities noted by a family member

The Bad

  • One report of premature discharge leading to a serious fall
  • One report of staff mishandling confidential information
  • Independent therapist cited history of discharging patients too early

AI-generated from reviews and community data.

About Oakwood Village Rehab Services

Oakwood is a continuing care community in Madison, Wisconsin, designed to support residents at every point along the continuum of care. The community emphasizes growth, happiness, health, and security for those who call it home.

Residents enjoy easy access to Madison's cultural life, natural surroundings, and educational opportunities, allowing them to stay engaged with the wider city while living within a supportive community setting.

Oakwood residents have the freedom to pursue personal interests and hobbies without the burden of everyday chores, giving them more time to focus on what matters to them.

Natural beauty is a hallmark of the Oakwood campuses, which feature walking trails, resident garden plots, and maintained gardens for residents to enjoy and explore.

Community connection is central to daily life at Oakwood, with residents and staff building relationships through shared meals, walks, and everyday interactions. Residents are also encouraged to take part in nature activities, volunteering, and spiritual life, contributing to a stronger sense of community and purpose.

Oakwood is part of Oakwood Lutheran Senior Ministries, a not-for-profit organization sponsored by 37 Lutheran congregations.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.5overall · 8 ratings combined

3.5★ on Google (8)

marylin bohatkiewicz

Jul 2026

via Google

Kind, compassionate, communicative,effective,<br>Knowledgeable, skilled

Pat Elliott

Jan 2026

via Google

The physical therapists and nurses were wonderful to my father. My complaint is with the administrative staff who stupidly discharged my father before he was strong enough to go home. I pleaded with them to keep my father longer so he could at least walk with the aid of a walker. I told them that another potentially catastrophic fall was inevitable should they discharge him. A day later my prediction came true. He fell on the bathroom floor when I was home with him. He had a large gash and a day later he had hip surgery. Today he is resting uncomfortably at Meriter Hospital. Yesterday, I had a conversation with an independent physical therapist in Madison who told me that Oakwood Rehabilitation had a history of releasing patients before they were ready to go home. This will not happen to my father again. When my father is transferred to his next rehabilitation facility, my instructions to the doctors and caseworkers at the hospital will be to transfer him anywhere but Oakwood. Kudos to the therapists and nurses who took great care of my father. Thumbs down to the clowns who thought he was ready to go home. My father is suffering today because of your negligence.

Melissa Moskalik

Sep 2025

via Google

My dad had a brief stay here when he was at the end-stage of his cancer battle. The staff were absolutely fantastic and so caring. The day before dad died, a staff member saw me crying in the hallway and gave me a great big hug. On the day of dad’s passing, the staff went above and beyond to comfort me and my sister. They also cleaned him up so nicely right after he passed. He looked so clean and handsome. They let us take our time with him to just sit with him and say goodbye. The staff here really makes this place.

Greg Fogle

Dec 2023

via Google

3 weeks before this review, my mom entered Oakwood due to declining health and entered hospice care at that time. I read these reviews before bringing her to Oakwood and had some concern over them. I lost my mom a couple of days ago but have to share what a great experience my family (and mom) had at Oakwood. She received fantastic care! We were watching, checking and paid attention to every aspect of her care - it was wonderful. I highly recommend Oakwood! Great care, clean facilities and good people there!

Dale Weichmann

Jul 2019

via Google

Beware - This place has a Non-Confidential Issue with Confidential Information. They have Very Loose Lips when you even ask them to keep something Confidential. - Beware

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Frequently Asked Questions

What types of care does Oakwood Village Rehab Services offer?

Oakwood Village Rehab Services offers Skilled Nursing / Long Term Care.

Where is Oakwood Village Rehab Services located?

Oakwood Village Rehab Services is located at 5833 American Parkway in Madison, Wisconsin.

What do families say about Oakwood Village Rehab Services?

Reviewers consistently praise the nurses, therapists, and CNAs at Oakwood for compassionate, hands-on care, especially during rehab stays and end-of-life hospice situations. A few reviews raise serious concerns about administrative decisions, including a premature discharge that led to a fall and hospitalization, and a complaint about a breach of confidential information.

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