MyLivingChoice

Emerson Senior Living

402 Rustic Dr

4(4 ratings)

Emerson Senior Living — photo 11 / 5

Quick Facts

Year opened
1985
Care tier option
Supportive living tier priced below assisted living
Nursing coverage
Weekly wellness nurse visits, not daily nursing

What Families Think

Emerson Senior Living is a small, home-style assisted living community in Madison, WI, but published feedback is limited to a single detailed review. That reviewer praised the initial move-in experience but later raised serious concerns about communication, food variety for a diabetic resident, and family access to their loved one.

The Good

  • Smooth, caring move-in experience initially praised
  • Private room and bath for every resident
  • 24-hour on-site staff coverage
  • Weekly housekeeping and laundry included
  • Weekly wellness nurse visits included

The Bad

  • One report of management restricting and blocking family visits, even calling police
  • One report of a diabetic resident being served a repetitive, produce-light diet
  • One report of unclear phone/communication access between resident and family
  • One report describing staff with limited English proficiency in some cases

AI-generated from reviews and community data.

About Emerson Senior Living

Emerson Senior Living

From the first moment you walk into Emerson Senior Living Home you will discover why everyone that enters smiles and says “I want to live here too”, whether they are 25 or 85 and you will appreciate the trend to offer a more home like setting for seniors to live in.  You will be greeted by happy and loving staff that have been with Emerson since it opened in 2014.  You will catch wonderful scents wafting from the kitchen whether it’s fresh baked deserts or perhaps dinner cooking with fresh garlic, olive oil, or organic herbs and vegetables from the garden.

We offer a beautiful and gracious home where they joy of giving is understood, family and friends are always welcome, and the simple pleasures in life are never taken for granted.

We look forward to showing you Emerson and learning more about you and  what you are looking for in a senior living home.

About Us

Emerson Senior Living is dedicated to creating and designing full-service senior living homes that inspire creativity along with personal expression and growth.

Our homes are designed to offer a true home-like environment and look, for a true sense of feeling at home.

Emerson Senior Living is dedicated to recognizing each senior’s individual preferences and lifestyles to offer the respect and dignity all seniors deserve.

Emerson Senior Living will promote personal choice, self-determination, and offer an environment that promotes active aging, wellness, safety, privacy, equality, creativity, and individuality.

OUR MISSION

To design and manage senior living homes that inspire seniors to live life to the fullest and that are also an inviting fun gathering place for family, friends, and the community.

OUR CORE VALUES

•    We believe in the ageless spirit in all of us and that age should not be a factor in living life to the fullest.
•    We believe that every senior has the right to be treated individually with respect, kindness, and a gentle helping hand.
•    We believe in delivering the highest quality of lifestyle options, programs, and services.
•    We believe that old fashioned hospitality, customer service, understanding, and follow through are key to receiving higher standards of service and care.
•    We believe that seniors can remain young at heart if given opportunities to remain active, joyful and express their dreams and individuality.
•    We believe in life-long learning and the desire to create and build new memories as well as cherish older memories.
•    We believe in a team approach to service and cares with the resident as the center of the team.
•    We believe that caregivers and those working closet to seniors are to be recognized, appreciated, and honored for the work and care they provide.
•    We believe in celebrating the achievements and accomplishments of seniors and that together with our community we can advocate for the highest quality of services to promote independence, health and fulfillment of life for seniors.
•    We believe seniors have the rights  to live independently, to age actively with creativity and dignity, and to continue to utilize their creative minds to learn, grow, create, and contribute to society and that the right to such creativity and self-determination are vital elements of aging actively, productively, and happily
•    We believe in promoting inter-generational programs and community inclusion for all seniors with or without (dis)Abilities and in partnering with our community to celebrate the magic of life and to honor the lifetime achievements, worth, and dreams of our seniors.

Assisted Living

Emerson Senior Living offers the following levels of care and services for Assisted Living Residents.

BASIC SERVICES FOR ALL ASSISTED LIVING LEVELS INCLUDE:

•    24 hour on site staff
•    Staff is available for routine services 7am-9pm and for emergencies  9pm-7am
•    Private room and bath
•    Three delicious meals, plus deserts and snacks
•    Weekly housekeeping
•    Shower assistance
•    Medication assistance
•    All utilities plus, basic cable, and wireless internet
•    Laundry weekly
•    Weekly wellness nurse visit
•    Purposeful activities and programs
•    Manager on site or available by phone 24/7
•    Person centered plan of service and care
•    Coordination of community activities and appointments
•    Group outings, such as shopping, scenic drives, and destination day trips. (If shop or dine out resident is responsible for their personal expenses)

ADDITIONAL SERVICES AVAILABLE:

•    We welcome outside services such as physical therapy, nursing, caregivers
•    Raised garden bed (built per request & height needed)
•    Individual transportation for nominal fee

Supportive Living

For seniors needing supportive services but not yet needing assisted living we offer a supportive living option.

Supportive living is offered at a lower monthly rate than assisted living so it’s a great option for seniors that are starting to need some assistance and motivation to maintain their nutrition, hydration, and safety yet they do not need full personal care assistance yet.

SUPPORTIVE LIVING INCLUDES:

•    Staff on site and available 24/7
•    Private room
•    Three delicious meals daily
•    All utilities and wireless internet
•    (Private phone is at resident’s expense)
•    Activities and purposeful engagement
•    Manager on site or available by phone 24/7
•    Group outings such as shopping, scenic drives, and destination day trips. (If shop or dine out resident is responsible for their personal expenses)
•    Weekly housekeeping and laundry

ADDITIONAL SERVICES AVAILABLE:

•    Individual transportation for nominal fee
•    Outside services such as physical therapy and nursing are welcome at Emerson

Additional Options for Couples

Independence Plus for Couples

(One spouse is supportive living and the other spouse is assisted living)

Emerson Senior Living understands that often only one spouse requires assisted living services, therefore to offer couples the opportunity to remain together when one spouse begins to need assisted living services we are happy to offer a private suite for a couple with only one resident receiving assisted living services.  The spouse that receives assisted living services is charged the rates from the Assisted Living program and the other spouse that is supportive living is charged a smaller monthly fee for meals and utilities.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent Living

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4overall · 4 ratings combined

4★ on Google (4)

Tamra Weisensel

May 2026

via Google

I was taking care of him a senior terminal man for 3 years before I was no longer able to care for him so he had to move. He went to emerson his TMG/Iris caseworker found this place for him. They were absolutely wonderful.The day they came to move him.But after that, it was completely downhill. Montana, the house owner refuses, to answer my phone calls or text messages when we want to come visit, he tells the staff to call the police on us! This last time we went on memorial day.He did call the police! I proved him to be an utter liar and he lost all credibility with the police. Every time we were there prior I would ask for a secondary phone number to call, and I was always told there was none. The police were able to get montana to give me a secondary phone number finally after five months of dealing with threats from him and getting the runaround. Bobby then senior I used to take care of is basically on a meat diet. He is diabetic.And it seems like the only thing they ever feed him is chicken! He doesn't get any frits and vegetables except for a half a banana, one time, we were there. The other two residents have their own tables to which they eat at. This was supposed to be a better place for bobby.As he only lived with myself and mine 77 year old mother in my house. Emerson was supposed to be a facility, an adult family home where he would have more companionship with other residents and more staff. They're all separated into their own little kitchen areas by the staff they do not have meals together. There are no house fun days where anything! Bobby basically has his own apartment in there's ten room eight bathroom 1.3 million dollar beautiful house. His refrigerator and freezer are completely empty. They do not allow him snacks of any kind in his room even though his little "apartment" has a kitchen sink refrigerator/ freezer and cabinet space and counter space. He pays out of pocket over $1,200 promotes and our tax dollars pay almost $9,000 per month for him to be in that facility. When my mother and I were taking care of bobby, we were only allowed just over $1,000 per month to care for him. We were allowed 17.5 hours per week of care between the two of us.But this facility is somehow allotted 6 hours per day with staff members who don't even speak english! From what we've seen, the 10 room house has only 3 residence where they get the abundance of their money from and the other seven rooms are given to immigrants who can't speak any english at all or who can barely speak english. Bobby is not very happy at this place.He wants to come back to my house.But unfortunately, I cannot hear for him.We have stairs and bobby can't get in and out of the house quickly or easily. They keep promising him a cat.That would be a house cat, but they keep going back their promise. They bought this 84 year old a $1,900 desktop computer, but they have not showed him how to use it.And they intend on keeping it for the facility when bobby eventually succumbs to his terminal diagnosis. They took his cell phone that I sent him with.Nobody seems to know where it is. They keep taking my phone number away from him. So he cannot call me when he wants to when he asks to use one of their phones to call me, they tell him "not now, in a little bit" but they never come back with a phone that he can use to call me on. They bought him 4 brand new pairs of jeans that cost over $40 each! Bobby hasn't worn jeans in almost four years! They seem to be just spending his money on nonsense.They won't allow the only two people in his life which is me and my mother to come visit him when we are going to be in town. They hassle us when we do show up by standing in his doorway or right outside his open doorway listening to our conversations, videoing us and our conversations with bobby. We were able to talk to 1 of the other residents who was also not very happy to be there because of pretty much the same reasons I write about here. If you are considering this place for your family member, i implore you to please look elsewhere!!

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Frequently Asked Questions

What types of care does Emerson Senior Living offer?

Emerson Senior Living offers Assisted Living, At-Home Care and Independent Living.

Where is Emerson Senior Living located?

Emerson Senior Living is located at 402 Rustic Dr in Madison, Wisconsin.

What do families say about Emerson Senior Living?

Emerson Senior Living is a small, home-style assisted living community in Madison, WI, but published feedback is limited to a single detailed review. That reviewer praised the initial move-in experience but later raised serious concerns about communication, food variety for a diabetic resident, and family access to their loved one.

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