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Madison Health & Rehabilitation Center

110 Belmont Rd

2.7(32 ratings)· Madison average: 4.1

Madison Health & Rehabilitation Center, photo 11 / 5

Quick Facts

Ownership
For profit, Limited Liability company
Certified beds
83

What Families Think

Reviews for Madison Health & Rehabilitation Center are sharply mixed, with an average rating of 2.7 from 32 reviewers. Several families praise specific caregivers, therapists, and rehab outcomes, while numerous other reviewers describe serious lapses in medication management, slow response to call lights, lost belongings, and poor communication with families.

The Good

  • Physical therapy staff helped residents regain mobility
  • Multiple reviewers call CNAs and nurses caring
  • Positive experiences with specific staff like social worker
  • Some residents described as happy and well cared for
  • One reviewer noted recent facility improvements over past decade

The Bad

  • Multiple reports of delayed or missed medications
  • Several reviewers cite slow response to call buttons
  • Multiple complaints about lost or misplaced resident belongings
  • Several reviewers describe understaffing and poor communication
  • Reports of rude staff and unanswered phone calls
  • One serious report of a medical emergency from missed insulin/pain meds

AI-generated from reviews and community data.

Madison Health & Rehabilitation Center is a senior living community in Madison, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.7 out of 5 across 32 reviews.

About Madison Health & Rehabilitation Center

Madison Health and Rehabilitation Center, located in Madison, Wisconsin, is a skilled nursing facility whose mission is to offer specialized care to each individual based on their unique needs. The team of caregivers provides skilled nursing services, short-term rehabilitation, and long-term care, along with personalized care options designed to help residents live their best life.

The Center offers a comprehensive range of therapy and care programs aimed at treating a variety of post-acute challenges, supported by skilled therapists. High-quality skilled nursing services are provided to address the clinical needs of both patients and residents.

Dining at the Center includes a variety of healthy and delicious options for patients and residents to enjoy throughout their stay. Daily life is further supported by an assortment of enriching activities offered for residents to choose from.

The Center emphasizes a supportive team culture, aiming to recognize and reward caregivers to ensure the best possible outcomes for those in their care.

Types of Care at Madison Health & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Madison Health & Rehabilitation Center

2.7overall · 32 ratings combined

2.7★ on Google (32)

Nicole Burdine

Jun 2026

via Google

My Uncle was a resident of Madison Health and Rehab for a short time. At the time of his transfer they had packed up only about a 1/4 of the clothing he had at the facility causing us to have to go out and buy him new items. Upon speaking to them when he was transferred they were to find remaining clothing and call me back with a resolution with the missing pieces. After multiple attempts to call and messages left, no one will call me back to come to some sort of resolution or compensation for them misplacing his clothing items. I received a response from the facility to email my complaint which I did the next day. It has been about a week and I have yet to receive a response and I still have not received any return calls. A complaint was filed with the BBB.

Jim Long

Jun 2026

via Google

No. No no no no no no. Don't send people you love there, don't go there yourself, don't even send people you HATE there. I'm sure there's a line somewhere in the Geneva Conventions about this place.<br><br>They couldn't be bothered to order medicine before I got there. Every time I needed my meds after that, they were late, sometimes by as much as two and a half hours after I pressed the call button to ask for them.<br><br>They lost my meals, there were days I barely ate anything as a result. Never changed sheets, they ran out of linens on Sunday, and they ran out of paper towels in the bathroom. That's not the end of the world, but the fact that it took them several hours to get more shows how poorly run the place was. There I was, laying in dirty sheets and blankets, for days, because they couldn't be bothered to fix it.<br><br>Finally, I demanded to leave. I was told, coming in, that when I was ready to leave, the place would arrange for a ride home - insurance would cover it. Turns out that was a big NOPE. I had to pay for an Uber out of my own pocket, but by that time, I would have paid double to leave. I gave them my debit card, so they could arrange the ride for me, and two days later, I noticed an UberEats charge on my account... because why not steal from me, on top of everything else?<br><br>In short, there are easier, quicker, and far more humane ways to kill your enemies. Sending them here would certainly be considered cruel and unusual punishment.

Dennis Griffin

May 2026

via Google

Good place for rehab. Most staff professional and nice. They are somewhat under staffed and the food is not all that great.

Patric Jonathan

Jan 2026

via Google

My mother was sent to the Madison Health and Rehab Center at 110 Belmont Rd Madison on friday Jan 16th 2026 From the Meriter Hospital at 202 S Park St, Madison. They put her in a room which had no heating and the washroom was shared with 2 rooms.They did not give her the Pregabalin medication stating that they don't have it and they are trying to get it soon. The staff was very very rude.Next day on Jan 17th saturday 2026 morning my mother called me stating that  she's been ringing the bell since 9 am and no one is answering to lay her down into the bed. I called their office several times and then at 11 am somebody showed up to assist. In the afternoon she asked for the same med(pregabalin) and they still don't have that. I visited her around 8 pm for dinner and the staff told that the office is closed and they still dont have the medication.Next day on Jan 18th at 8 am my mother called me and said that her sugar is very high and there is no one to give her the meds or insulin. I panicked and reached there around 9 am and saw that she almost passed out on the bed and she pooped in her diapers because the washroom was locked from inside.Her sugar was very high at 375 and she was showing the withdrawal symptoms because they did not give her the pain medication - pregabalin and no insulin was given to her.I simply brought her back home and reported the same to 911. My mother could have died or gotten into worse condition. She was not safe in that facility.  I simply want this incident reported so that this facility should be closed down ASAP and my mother should not be charged via her insurance for putting her life at High Risk.This trauma can never be healed from our lives because of this facility's negligence. They almost killed my mother. CLOSE DOWN THIS FACILITY ASAP. NEVER SEND YOUR LOVED ONES TO THIS FACILITY.

Jennifer Pagniello

Oct 2025

via Google

While the staff are friendly I'm not sure anyone communicates. Between all the staff working with my mom no one recognized a problem and it almost killed her. I would never let any family member go here again.

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Government Inspection History

13 inspection visits in the last three years, 84 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 8, 2026Health Complaint2 citations
  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2026

Feb 19, 2026Health Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 16, 2026

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2026

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 16, 2026

Dec 15, 2025Health Complaint3 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026

Aug 26, 2025Fire Safety StandardHealth Standard19 citations
  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Establish policies and procedures including evacuation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2025

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2025

Mar 25, 2025Fire Safety StandardHealth ComplaintHealth Standard31 citations
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Apr 18, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity J of L: immediate jeopardy, isolatedCorrected Apr 18, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025

  • Provide and implement an infection prevention and control program.

    Severity G of L: actual harm, isolatedCorrected Apr 18, 2025

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2025

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2025

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 14, 2025

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2025

  • Construct fire resistant interior walls.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2025

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2025

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025

Nov 13, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2024

Oct 10, 2024Fire Safety Standard6 citations
  • Establish policies and procedures including evacuation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2024

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 1, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 1, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024

Aug 27, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 18, 2024

Jun 19, 2024Health Complaint9 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2024

  • Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024

Mar 7, 2024Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2024

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2024

Jan 4, 2024Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2024

Dec 21, 2023Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 19, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 19, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2024

Aug 30, 2023Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Madison Health & Rehabilitation Center offer?

Madison Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Madison Health & Rehabilitation Center located?

Madison Health & Rehabilitation Center is located at 110 Belmont Rd in Madison, Wisconsin.

What do families say about Madison Health & Rehabilitation Center?

Reviews for Madison Health & Rehabilitation Center are sharply mixed, with an average rating of 2.7 from 32 reviewers. Several families praise specific caregivers, therapists, and rehab outcomes, while numerous other reviewers describe serious lapses in medication management, slow response to call lights, lost belongings, and poor communication with families.

How did Madison Health & Rehabilitation Center do on recent health and safety inspections?

Madison Health & Rehabilitation Center had 13 government inspection visits in the last three years, with 84 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Madison Health & Rehabilitation Center?

Submit the Request Information form on this page to connect with Madison Health & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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