Morgan Gross
Jul 2026
My mother fell three times in two days while living here. After the first two falls, I raised safety concerns with the director, but I did not see meaningful changes before the third fall. During one surprise visit, I found my mother on the floor with staff around her. I asked whether she hit her head and was told no, that she hit her face. Later, I found wounds on her knees that had been missed. In my opinion, the facility appears understaffed and more focused on first impressions than follow-through. The marketing presents a luxury/gourmet experience, but what I have seen feels much more like performative care than reliable safety oversight. I am happy to provide more details to families who are considering this facility.



