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Sunrise At Sterling Canyon

25815 Mcbean Pkwy

4.5(54 ratings)· Valencia average: 4.4

Sunrise At Sterling Canyon — photo 11 / 5

Quick Facts

Total units
140
Licensed capacity
140 residents

California CDSS

Short-term care
Short-term stays available for recovery or respite
Couples housing
Shared suites available for couples
Nearby hospitals
Near Henry Mayo Newhall Hospital and Providence Holy Cross

What Families Think

Sunrise at Sterling Canyon in Valencia offers assisted living, memory care, and short-term stays, and most reviewers describe a warm, family-like staff and caring environment. However, one detailed account describes a serious decline in care quality, hygiene issues, and steep yearly cost increases, suggesting families should look closely at consistency of care over time.

The Good

  • Staff described as warm, caring, and attentive
  • Maintenance and move-in staff went above and beyond
  • Responsive leasing/admin team during urgent transitions
  • Gardens and apartment views praised by families
  • Flexible dining that adapts to residents' preferences

The Bad

  • One report of serious care decline, hygiene neglect, and bruising
  • One account of costs rising over 10% annually
  • One reviewer felt administration prioritized reviews over actual care

AI-generated from reviews and community data.

About Sunrise At Sterling Canyon

Sunrise at Sterling Canyon is an assisted living and memory care community located in the heart of Valencia, California. The community provides personalized services focused on wellness and happiness, offering assisted living, memory care, and short-term stays with trained senior caregivers who tailor their support to each resident's unique needs and abilities.

Residents receive support with activities of daily living such as dressing, bathing, and medication management within an engaging environment. The memory care neighborhood serves residents living with Alzheimer's, dementia, or other forms of memory loss with expert, compassionate care. Short-term stays are available for those recovering from surgery or seeking temporary care within the vibrant community atmosphere.

The community features a robust activities and events calendar including Tai Chi, crafts, afternoon socials, music, and movie nights. Residents can engage in a variety of personalized activities such as art, fitness classes, and learning opportunities tailored to their interests and passions. The community also offers a bistro with fresh cuisine and a welcoming space for residents to socialize.

Dining at Sunrise at Sterling Canyon is overseen by a talented culinary team that crafts menus based on residents' tastes, preferences, and nutritional needs. The team uses innovative tablet technology to deliver an individualized dining experience that marries dietary needs with menu offerings. Fresh, quality ingredients are used in regional favorites, seasonal creations, and signature dishes.

Situated in the heart of Valencia, the community is close to landmarks including Valencia Heritage Park, Bridgeport Lake, and historic buildings. The location is near Henry Mayo Newhall Hospital and Providence Holy Cross Health Center. Residents are welcome to bring their own furniture and personalize their private suites, and the community offers accommodations for couples who wish to share a suite.

Types of Care

Assisted Living

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Reviews

4.5overall · 54 ratings combined

4.5★ on Google (54)

Jim Stachela

Jun 2026

via Google

Hello, I’ve been at sunrise at Sterling Canyon Senior citizen Home for recovery and the people here have been outstanding. Everybody’s willing to help whatever you need. I’m gonna be leaving in about two weeks, but if I had to spend the rest of my life here I would have no problem doing that so for me all these people can walk on water. I love them like family.

Annette Carrier

Jun 2026

via Google

My dad’s experience started well. But as he declined in health, so did Sunrise’s level of care and concern. The caretakers do the best they can but administration left a very bad taste in our mouth. The Executive Director was more concerned about getting “five star ratings“ than actually taking care of my dad. So much so that he asked for reviews after almost every interactions!! Costs not only went up every year, they skyrocketed over 10%!!! Every year!! The expression “you get what you pay for“ is NOT going to be your experience at Sunrise. Trust me. My dad was left in bed for eight months because he supposedly didn’t want to get out of bed. Interesting that he gets out of bed every day at his new residence. He was given quasi bed baths for eight months. Interesting that he actually gets a shower at least twice a week at his new residence. He was left, looking like a homeless person with dirt under his nails, oily greasy hair and other hygiene conditions that are too graphic to put in writing. The straw that broke the camel’s back was bruising on his arms. My dad may not have been the most accommodating patient but his level of care was so substandard, it was heartbreaking. And to be paying almost $12,000 a month for that level of care is ridiculous. Making decisions for our family members is never easy. I simply caution you to be aware of a corporate mindset that is more interested in revenue than care.

Jennifer McCabe

Mar 2026

via Google

Sean and his maintenance team were incredibly helpful and accommodating when we had to move furniture on very short notice to receive at hospital bed for my mom at Sunrise. I really appreciated the help and flexibility.

Sabrina Propper

Feb 2026

via Google

It is always a difficult transition to have to move a family member to an assisted living home but Sunrise has made it a wonderful experience. The room is warm and welcoming while the staff has been and continues to be extremely supportive and caring. The care takers are extremely dedicated to their residents and try to make their stay has pleasurable as possible. Anita at the front desk is always in a great mood, cheerful and such a joy--making our visits there always pleasurable. Mayra, one of the care givers, has become a dear friend to my father, something anyone would hope for the loved ones. We spend a lot of time there so its nice to feel like they are an extended family. Activities are created and seem to have a large women's following. We've suggested some be created for men's interests. The work hard on being creative with the meals and are always open to working with your special wishes. -- Sunrise has been around for awhile and you can see its wear and tear which we hope will be changed sometime in the near future/ it needs a bit of a refresher. But for those seeking comfort, kindness and security--you won't be disappointed.

Vicki Shimizu

Oct 2025

via Google

We moved our mother to Sunrise after Pacifica closed and all residents had to move out with short notice. We were lucky to get one of the last apartments available close to my sister because Tristan was so responsive, returning her call on Sun. evening and showing her the apartment the next morning. We had to take a 1 bedroom because no studios were available, so we put her name on the waiting list. When a studio became available both Tristan and Sean went above and beyond to accommodate our family. We are very thankful that our mother lives in such a nice place with great staff and receives such excellent care. Our mom's old apartment and new apartment both have a view of the gardens, which are lovely. We are always impressed by how warm and cheerful the staff members are.

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Frequently Asked Questions

What types of care does Sunrise At Sterling Canyon offer?

Sunrise At Sterling Canyon offers Assisted Living.

Where is Sunrise At Sterling Canyon located?

Sunrise At Sterling Canyon is located at 25815 Mcbean Pkwy in Valencia, California.

What do families say about Sunrise At Sterling Canyon?

Sunrise at Sterling Canyon in Valencia offers assisted living, memory care, and short-term stays, and most reviewers describe a warm, family-like staff and caring environment. However, one detailed account describes a serious decline in care quality, hygiene issues, and steep yearly cost increases, suggesting families should look closely at consistency of care over time.

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