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Sunrise of Thousand Oaks

3680 N Moorpark Road

4.3(47 ratings)· Thousand Oaks average: 4.7

Part of Sunrise Senior Living · all operators · 226 communities · 4.5★ average

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Quick Facts

Starting price
$4,100/mo
Total units
158
Licensed capacity
158 residents

California CDSS

Licensed operator
Bmsh I Belmont To Gp LLC
Prior name
Formerly operated as Belmont Village Thousand Oaks
Therapy services
On-site physical therapy for mobility support

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe a mix of experiences at this community, with many praising the warmth and dedication of individual caregivers and a lively memory care program, while a notable number of one-star reviews raise serious concerns about staffing levels, communication, cleanliness, and medical oversight. Long-term family reviewers who've had loved ones there for years tend to be very positive, while others report neglect, slow response to health issues, and unclean conditions.

What reviewers praise

  • Staff frequently described as caring and attentive
  • Long-term residents (4+ years) report high satisfaction
  • Structured memory care programming keeps residents engaged
  • On-site physical therapy helps residents stay mobile
  • Clean, welcoming physical environment noted by many
  • Family-friendly with open dining and visit policies

What reviewers flag

  • Multiple reports of chronic understaffing affecting care quality
  • Several reviewers cite poor communication from management
  • More than one account of unclean rooms or common areas
  • Reports of medication errors, falls, and delayed care response

AI-generated from reviews and community data.

Sunrise of Thousand Oaks is a senior living community in Thousand Oaks, California offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Published pricing starts around $4,100 per month. Families rate it 4.3 out of 5 across 47 reviews.

About Sunrise of Thousand Oaks

Sunrise of Thousand Oaks is an assisted living community in Thousand Oaks, California, licensed for up to 158 residents. The community provides 24-hour staff support and medication management for residents who need assistance with daily living.

Private rooms with private bathrooms are available, and the community offers housekeeping and laundry services. Residents benefit from dietary accommodations, an emergency call system, and wheelchair accessibility throughout the facility. Social activities and gathering spaces encourage community engagement among residents.

Types of Care at Sunrise of Thousand Oaks

Assisted LivingMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of Sunrise of Thousand Oaks

4.3overall · 47 ratings combined

4.3★ on Google (47)

Write a review

Deborah de Anda

Jun 2026

via Google ↗ · Report

We placed my dad here and within a year he was hospitalized for an untreated ulceration that developed sepsis. No one at the facility communicated this to me although the med staff stuffed toilet paper in his socks and gave him bandaids. 6 weeks in hospital and they nearly amputated. Not one person from Belmont reached out or returned a call.<br>Food was garbage, consistently short staffed. Promise after promise to resolve issues never materialized.<br>My father’s organs have been permanently damaged due to their incompetence and neglect in at least disclosing that my dad had an infection.<br>I wouldn’t let anyone I cared about be subjected to this place. I turned them into social services. There is a record so no one else has to go through what our family did with Belmont, now they have changed the namae to Sunrise. I would too to get away from the bad rep they earned.

Karen Oxrider

Oct 2025

via Google ↗ · Report

My dad has been living at Belmont for 4 1/2 years. It warms my heart to hear him say that he is happy, safe, and especially when he calls Belmont Village his HOME.

Joyce Aquino

Aug 2025

via Google ↗ · Report

We recently visited Belmont Village Thousand Oaks and met Jennifer Himes. She was so pleasant and easy to talk to, and the community itself is beautiful — it truly felt welcoming from the moment we walked in. You can see the genuine care Jennifer has for the seniors she helps. She listens, understands, and works hard to make sure they find the right place to live. We’ve now started a partnership with Belmont Village, working together to help more seniors find a place where they feel comfortable and cared for. Thank you, Jennifer, for making such a difference!

Pat H

Jun 2025

via Google ↗ · Report

My wife and I are very appreciative of the loving care that Belmont Village provided to my mother Louise in the final year of her life.      As a former teacher, mom really enjoyed the organization and structure provided by the Circle of Friends program: always something to do, always something new to learn, organized in a daily schedule that she could understand that kept her active and engaged throughout the day.    After dinner, which mom always enjoyed, she’d relax for a while and enjoy a visit from our family, a phone call with a friend, or by feeding treats to Tiger, the frisky cat who lived a couple of doors down the hall.      Then, one of Belmont’s friendly PALs would help mom get ready for bed, always gently asking her about the day’s activities and commenting upon her proudly displayed new artwork or photos of our family. As mom’s health declined, her PALs and the nursing staff at Belmont increased mom’s frequency and level of care to match her needs.   She frequently commented how appreciative she was for this.    The entire Belmont team did a wonderful job of making mom’s last days as comfortable as possible. My mom is gone just over a year now, and we speak of her most days…for example how she’d react to the latest achievements of her grandchildren, or results from our family’s favorite sports teams.    While we miss her very much, we’re confident that we made the best choice in selecting Belmont Village for her, and we’re very appreciative of the loving  and skilled care she received there.

Tami Podell

Mar 2025

via Google ↗ · Report

Lovely food and great service when joining for lunch. A lovely community.

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Frequently Asked Questions

What types of care does Sunrise of Thousand Oaks offer?

Sunrise of Thousand Oaks offers Assisted Living, Memory Care and Respite / Short-Term Care.

How much does Sunrise of Thousand Oaks cost?

Published pricing at Sunrise of Thousand Oaks starts around $4,100 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Does Sunrise of Thousand Oaks offer respite or short-term stays?

Yes. Sunrise of Thousand Oaks lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Sunrise of Thousand Oaks located?

Sunrise of Thousand Oaks is located at 3680 N Moorpark Road in Thousand Oaks, California.

What do families say about Sunrise of Thousand Oaks?

Sunrise of Thousand Oaks carries a 4.3 out of 5 rating from 47 Google reviews. Reviewers describe a mix of experiences at this community, with many praising the warmth and dedication of individual caregivers and a lively memory care program, while a notable number of one-star reviews raise serious concerns about staffing levels, communication, cleanliness, and medical oversight. Long-term family reviewers who've had loved ones there for years tend to be very positive, while others report neglect, slow response to health issues, and unclean conditions. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Sunrise of Thousand Oaks?

Submit the Request Information form on this page, or contact Sunrise of Thousand Oaks directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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