605 Bradley Rd
3.9(73 ratings)
1 / 5CMS Care Compare
Reviews of O'neill Healthcare Bay Village are sharply divided: some families describe attentive, compassionate nursing staff who kept a loved one clean and responded quickly to health changes, while others report serious lapses in basic care, staffing shortages, and unsafe conditions. Overall Google reviews average 3.9 out of 5 based on 73 ratings, but several detailed one-star accounts raise real concerns about day-to-day care quality.
AI-generated from reviews and community data.
O'neill Healthcare Bay Village is a skilled nursing / long term care community in Bay Village, Ohio. The community is licensed for up to 138 residents.
Families rate O'neill Healthcare Bay Village 3.9 out of 5 based on 73 Google reviews.
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Help Me Choose3.9overall · 73 ratings combined
3.9★ on Google (73)
Elixir Sue
May 2026
It was a filthy nightmare in every way. I was almost totally neglected after surgery. After my 2nd surgery, I switched to Middleburg Hts., and the contrast was like going from Hell to heaven. It was so bad in there, it was like unreal, like being in a scary movie.
JACKIE CAFFO
Nov 2025
Nice place!
Marny Fannin
Oct 2025
I was very impressed with O’Neill Healthcare! The staff is incredibly friendly and attentive—they truly go above and beyond to make everyone feel cared for and comfortable. The breakfast was absolutely delicious, and the surroundings are warm, inviting, and well-maintained. It’s clear that the team takes great pride in creating a welcoming environment for residents and visitors alike. Highly recommend!
Susan Perez
Sep 2025
Our family was very disappointed with the care received at O’Neils. This facility consistency has staffing shortages on the off shifts and weekends with repeatedly witnessed lack of care and residents being unattended for hours on end. It was not uncommon for call lights to be on for over an hour without staff checking in. The staff that you are lucky to find during these times are mostly from an agency and lacked awareness on the personal basic care needs of our family member.. The facility looks very clean and well maintained from the outside and at the entrance area but the halls, rooms and restrooms where their residents live are not kept cleaned or maintained. I would NOT recommend placing a loved one at O’Neils
Elmer Goodrich
Aug 2025
Been here 1 wk the place is absolutely the care you get here is tops nurses are great stnas very good if you are looking for a place for a loved one or your self there is none better in this area check them out
O'neill Healthcare Bay Village offers Skilled Nursing / Long Term Care.
O'neill Healthcare Bay Village is located at 605 Bradley Rd in Bay Village, Ohio.
Reviews of O'neill Healthcare Bay Village are sharply divided: some families describe attentive, compassionate nursing staff who kept a loved one clean and responded quickly to health changes, while others report serious lapses in basic care, staffing shortages, and unsafe conditions. Overall Google reviews average 3.9 out of 5 based on 73 ratings, but several detailed one-star accounts raise real concerns about day-to-day care quality.
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