Kendal at Home is an independent living community with home health and hospice services based in Westlake, Ohio. The organization coordinates care and support for seniors aging in place, helping families navigate complex care needs without requiring a move to a facility.
Families consistently praise the attention to personalized care planning. Multiple reviewers highlight monthly check-ins and regular updates to caregiving plans that reflect what matters most to each person. Care coordinators emerge as central to the experience, several families name specific staff members for their consideration and helpfulness. One family wrote, "they really work to find out what is important to my mom and how they can meet those needs as she ages." Clients also appreciate the flexibility to schedule wellness calls on their own terms, and the ability to access support for various needs without having to coordinate multiple providers separately.
The service carries a 4.5-star rating across 12 reviews. One low review points to a mailing error, while the remaining five-star reviews emphasize continuity of care and the relief of having a coordinated support system in place.