MyLivingChoice

Norwood Crossing

6016 N Nina Ave

3(42 ratings)

Norwood Crossing — photo 11 / 6

Quick Facts

Year opened
1896
Ownership
Non-profit senior living community since 1896
Community size
Serves over 250 residents on-site
Dining options
Three separate on-site dining venues

What Families Think

Families describe a community with a wide range of experiences: some praise the caring staff, clean assisted-living areas, and active social calendar, while many others—especially those using the skilled nursing/rehab section—report serious problems with cleanliness, staffing levels, and communication. Google and Yelp ratings are notably mixed (3.3 and 2.6 respectively), reflecting this split in experiences.

The Good

  • Staff repeatedly described as caring and attentive
  • Active social and fitness programming noted by visitors
  • Assisted living section described as clean and welcoming
  • Rehab care praised by several reviewers
  • Respite stays offered for short-term or trial visits

The Bad

  • Several reviewers reported dirty, outdated rooms and dining areas
  • One report of a single nurse covering 37 patients on a shift
  • Multiple reports of poor communication with families and missed appointments
  • One report of stolen or missing personal belongings

AI-generated from reviews and community data.

About Norwood Crossing

Our Rich History

Over a century ago, members of Chicago's Norwegian-American community, inspired by the dream and determination of Dr. Niles T. Quales, founded the Norwegian Old People's Home. In 1896, the Norwood Park Hotel, located in Norwood Park near Nina Avenue and Avondale Avenue was purchased and served as a respite for Norwegian immigrants who needed a place to age in comfort and dignity. As the Norwegian Old People's Home evolved, so did its place in the neighborhood. The name became so synonymous with the community of Norwood Park, and eventually the facility became known as the Norwood Park Home, and later became Norwood Crossing.

Surviving a major fire, two World Wars, and the Great Depression, the world changed around Norwood Park Home, but our commitment and perseverance remained steadfast. What began as a small, charitable care facility has evolved into an award-winning, full-service, non-profit senior living community. A strong sense of community, great food, cutting-edge care and steady management have been the foundation for our success over the years.

Today, Norwood Crossing serves over 250 residents and continues to be at the forefront of senior living and healthcare, establishing a steadfast reputation of community-inspired, person-centered care. From our modest start as a small, senior hotel in a fledgling neighborhood, Norwood Crossing has evolved into a top flight senior living "community-within-a-community." We are proud to be a part of the rich history of Norwood Park and look forward to continuing our tradition and mission of enhancing the independence and well-being of older adults and Reshaping Aging© in our community and beyond.

Assisted Living

We are here to help

Our licensed Assisted Living facilities fit perfectly for residents who want private accommodations, but require some assistance with day-to-day tasks. We offer a variety of attractive residences in a comfortable, home-like setting.

Individual abilities are taken into consideration when evaluating a resident's need for assistance with everyday activities such as bathing, dressing, transportation and taking medications. Professionally-trained nurses and nurses' assistants are available around-the-clock, to provide just the right amount of supportive care, while at the same time encouraging each person to remain as independent as possible.

Fees include delicious meals and snacks, participation in our wide-array of Life Enrichment activities, housekeeping, laundry and linen services along with a full schedule of special events and outings. As a resident, you'll enjoy a wide spectrum of activities, including book clubs, exercise programs, live entertainment, singing and a lively art program.

Memory Support

Alzheimer's Care and Our Memory Support Program

Norwood Crossing's memory support program is dedicated to meeting the daily needs of individuals in the middle to late stages of Alzheimer's disease and other types of dementia. Our compassionate staff is sensitive to the individual needs of our memory impaired residents and is committed to preserving the dignity and uniqueness of each person, and making them feel at home. Specially trained in dementia care, our Memory Support staff makes sure that your loved one receives the personalized care they deserve in a safe, secure and nurturing home-like environment.

Respite Stays

Short-Term Respite Stays

Norwood Crossing offers convenient short-term, or respite care, stays for individuals who are recuperating from a hospitalization or need a "home away from home" while their family or caregiver is away. Respite stays are also ideal for seniors who want to "sample" life at Norwood Crossing without a long-term commitment. Guests benefit from the same amenities, activities, and services that our long-term residents enjoy in our state-of-the-art Assisted Living building (including our three dining options and Whole Person Wellness Center). Join us for a few days, a week or two, or a month to experience our award-winning community for yourself.

We recognize the importance of families' needs to leave the Chicago area because of travel plans or the necessity for a short break from caregiving. We will plan with you and your loved one so that just the right amount of care and support is there when it's needed. You'll have peace of mind knowing that your loved one is secure and receiving exceptional care.

Call us at 773-577-5323 for more information

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3overall · 42 ratings combined

3.3★ on Google (24) · 2.6★ on Yelp (18) · Yelp page ↗

C

Chuck P.

May 2026

via Yelp

I got admitted to Norwood Crossing on a Friday To do Physical Therapy because I couldn't walk so getting admitted on Friday I didn't get any Physical Therapy until Monday and on Wednesday was Told I had to leave on Thursday giving me only 3 Days of physical therapy They said that I could walk a 100 yards without help which was a lie even The Therapist said I wouldn't be leaving on Thursday The floor they had me on wasn't to clean either and you could press the button for help and it would take some time for someone to help you So this is why I don't recommend NORWOOD CROSSING

Michelle H.

May 2026

via Yelp

New management let so many people go. They are so so shortstaffed it's not funny. Quality of care has gone down because of lack of people. They brought all new staff in and let go of some really great people without even knowing what they did. They let go of all agency people to save money yet that left them so short on staff in every area, this should have been phased out instead. Prices are rising yet quality is falling. Everybody in the neighborhood has known somebody that has been here and has always recommended the place but not anymore.

Susan A

Apr 2026

via Google

Great location in Norwood park... beautiful, clean nursing facility with outstanding staff ❤️

Monique Mcglory

Aug 2025

via Google

Working thru an agency & communicated a hr prior that I woke up sick. They put me down as a DNR(do not return) . Rude staff except receptionist & security!

Savanna Maxwell

Apr 2025

via Google

I’m not surprised that the poor ratings of this establishment I’m a very professional woman. I am a very polite and kind woman as well but people like me is not the type of staff they want. They like people that are Unfriendly. God bless them🤭

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Frequently Asked Questions

What types of care does Norwood Crossing offer?

Norwood Crossing offers Assisted Living, At-Home Care, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Where is Norwood Crossing located?

Norwood Crossing is located at 6016 N Nina Ave in Chicago, Illinois.

What do families say about Norwood Crossing?

Families describe a community with a wide range of experiences: some praise the caring staff, clean assisted-living areas, and active social calendar, while many others—especially those using the skilled nursing/rehab section—report serious problems with cleanliness, staffing levels, and communication. Google and Yelp ratings are notably mixed (3.3 and 2.6 respectively), reflecting this split in experiences.

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