MyLivingChoice

NorthWest Place

2420 NW Marshall Street

4.8(66 ratings)· Portland average: 4

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NorthWest Place, photo 11 / 6

Quick Facts

Care escalation
Assisted-care needs require hiring private caregivers
Transportation
Facility bus for outings and personal appointments
Housekeeping
Weekly maid service included in residency
Nearby medical care
Located near Good Samaritan Hospital
Ownership
Managed under SRG, with corporate offices in California

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families and residents describe NorthWest Place as a small, close-knit independent living community in Portland's walkable Nob Hill neighborhood, with praise focused on the food, attentive staff, and strong sense of community. A few reviewers note its small size means fewer amenities and activities than larger retirement communities, and it is strictly independent living with no on-site assisted care.

What reviewers praise

  • Small, intimate community where residents know each other
  • Consistently praised chef and dining experience
  • Walkable Nob Hill location near shops and restaurants
  • Regular outings and transportation to local attractions
  • Staff described as caring with low turnover
  • High overall rating from many reviewers

What reviewers flag

  • Smaller size means fewer amenities than larger CCRCs, per some reviewers
  • One report of rude, dismissive front desk interaction
  • One long-term resident cited rising rent alongside staff turnover and food issues
  • Independent living only; residents needing more care must hire private caregivers

AI-generated from reviews and community data.

NorthWest Place is a senior living community in Portland, Oregon offering Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.8 out of 5 across 66 reviews.

About NorthWest Place

NorthWest Place is a 46-unit independent living community in Portland, Oregon, housing approximately 52 residents. The community serves active seniors who value walkable urban living and want to step back from home maintenance and cooking responsibilities.

Families consistently praise the dining program, with multiple residents noting the chef's high-quality meals and wide variety of options, one family wrote that the menu "far exceeds anything I've seen elsewhere." Staff are described as friendly, responsive, and genuinely caring; residents mention staff members by name and cite their willingness to help with everything from tech problems to special requests. The activity calendar spans exercise classes, lectures, musical performances, movies, happy hours, and outings to local restaurants and cultural events, with residents themselves organizing activities alongside the community's programming.

The setting itself resonates strongly: families highlight the walkable Portland neighborhood with nearby restaurants, the well-maintained and thoughtfully designed spaces, the small-scale feeling that avoids a institutional atmosphere, and a resident community that is notably social and welcoming. One family noted the experience is "like living on a cruise ship (without the ocean): lovely interior design and pleasant outdoor spaces."

NorthWest Place holds a 4.8 out of 5 rating across 67 Google reviews, with the vast majority giving top marks.

Types of Care at NorthWest Place

Independent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Outdoor Patio
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Live Performances
  • Social Activities

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Reviews of NorthWest Place

4.8overall · 66 ratings combined

4.8★ on Google (66)

Yayoi Uno Everett

Jul 2026

via Google ↗ · Report

Northwest Place has been a wonderful place for my elderly parents to spend the last chapter of their lives. The residents and staff are incredibly helpful and we appreciate the extra mile JJ, the director, has gone to make every resident feel supported. The food is excellent and the artwork (frequently made by residents) on display is fabulous. I recommend NW Place to anyone who is looking for a vibrant community of creative minds!

John Holley

Jul 2026

via Google ↗ · Report

After a carefully studying the retirement communities in Portland and surrounding areas we chose Northwest Place. It is a small, intimate, friendly community where everyone knows each other. The location is superb for walking, shopping, eating and enjoying local parks. And Northwest Place offers a variety of activities, serves delicious food, and it truly interested in the happiness of its residents.

Sterling Macdonell

Jun 2026

via Google ↗ · Report

I am so impressed with North West Place. I am new to the community and so impressed with the facility, staff & commitment to their residents. Just today when I was visiting, there was a bus departing from North West Place headed for Multnomah Falls for the day, full of residents. The property is BEAUTIFUL, so well maintained and the location is about perfect. And a big shout out to JJ Koll, the Executive Director. Keep up the great work JJ!!

Dawne Wilkins

Jun 2026

via Google ↗ · Report

An impromptu visit to Northwest Place resulted in an opportunity to meet executive director JJ Koll.<br>He provided a personalized tour of this impressive facility.<br>There is a sense of warmth and comfort throughout the home.<br>The positive experience is expressed in reviews are evident.<br>Additionally, the emphasis on providing for the needs of senior residence, was demonstrated by the interest that JJ Koll takes in surveying prospective residents to discover their lifestyle, needs and problems.<br>He provided complete details of all the services provided at Northwest Place.<br>He also included references for companies that can help seniors with challenges, such as downsizing their residence in preparation for moving to a more appropriate living space.<br>From the welcome at the front door, to the spacious outdoor relaxation area, this tour was such an enriching experience; an Invaluable source of advice and information for those who are seeking an appropriate next step in their journey to a more relaxed lifestyle.

Eileen Westenberg

Jun 2026

via Google ↗ · Report

We were very impressed with this facility. The staff were all very gracious and friendly. The property is in a lovely residential neighborhood with big trees, but very close to restaurants and shops. It is very nicely decorated and maintained. The current residents seem happy and very friendly.

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Frequently Asked Questions

What types of care does NorthWest Place offer?

NorthWest Place offers Independent Living.

How much does NorthWest Place cost?

NorthWest Place has not published its pricing. For context, communities in Portland that publish rates start around $4,195 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is NorthWest Place located?

NorthWest Place is located at 2420 NW Marshall Street in Portland, Oregon.

What do families say about NorthWest Place?

NorthWest Place carries a 4.8 out of 5 rating from 66 Google reviews. Families and residents describe NorthWest Place as a small, close-knit independent living community in Portland's walkable Nob Hill neighborhood, with praise focused on the food, attentive staff, and strong sense of community. A few reviewers note its small size means fewer amenities and activities than larger retirement communities, and it is strictly independent living with no on-site assisted care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit NorthWest Place?

Submit the Request Information form on this page, or contact NorthWest Place directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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